ISO 9000 standards: quality as a market strategy
In a context of increasing globalization it is essential to have a comprehensive system to guarantee the quality of the final products and inputs that are traded around the world. The main goal is to satisfy the expectations and needs of the final customer, wherever s/he may be. The quality managem...
Guardado en:
| Formato: | Texto |
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| Lenguaje: | English |
| Publicado: |
ECLAC
2014
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| Materias: | |
| Acceso en línea: | http://hdl.handle.net/11362/36269 |
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| Sumario: | In a context of increasing globalization it is essential to have a comprehensive system to guarantee the quality of the final products and inputs that are traded around the world. The main goal is to satisfy the expectations and needs of the final customer, wherever s/he may be. The quality management systems set out in the ISO 9000 standards, used in conjunction with third party certification, have become a factor in market success for all commercial and industrial firms that have achieved this goal. |
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