ISO 9000 standards: quality as a market strategy

In a context of increasing globalization it is essential to have a comprehensive system to guarantee the quality of the final products and inputs that are traded around the world. The main goal is to satisfy the expectations and needs of the final customer, wherever s/he may be. The quality managem...

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Bibliographic Details
Format: Texto
Language:English
Published: ECLAC 2014
Subjects:
Online Access:http://hdl.handle.net/11362/36269
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