Hualde, A., & Micheli, J. (2018). The evolution of call centres and the implications for service quality and workforce management in Mexico.
Style de citation Chicago (17e éd.)Hualde, Alfredo, et Jordy Micheli. The Evolution of Call Centres and the Implications for Service Quality and Workforce Management in Mexico. 2018.
Style de citation MLA (8e éd.)Hualde, Alfredo, et Jordy Micheli. The Evolution of Call Centres and the Implications for Service Quality and Workforce Management in Mexico. 2018.
Attention : ces citations peuvent ne pas être correctes à 100%.