Tourism in Central America and the Dominican Republic in the face of digital technologies: Challenges and opportunities for MSMEs

Tourism micro, small and medium-sized enterprises (MSMEs) recognize the importance of digital tools to attract tourists, showcase the company and sell products and services. However, they make basic use of these tools to communicate and promote the company, missing opportunities to improve their com...

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Autor principal: Peralta, Leda
Formato: Texto
Lenguaje:English
Publicado: ECLAC 2021
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Acceso en línea:https://hdl.handle.net/11362/47071
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spelling oai-11362-470712021-09-13T19:14:32Z Tourism in Central America and the Dominican Republic in the face of digital technologies: Challenges and opportunities for MSMEs Peralta, Leda TURISMO INNOVACIONES TECNOLOGICAS TECNOLOGIA DIGITAL PEQUEÑAS EMPRESAS EMPRESAS MEDIANAS INTERNET TECNOLOGIA DE LA INFORMACION TECNOLOGIA DE LAS COMUNICACIONES BANDA ANCHA COMERCIO ELECTRONICO INCLUSION FINANCIERA GENERO ESTRATEGIA EMPRESARIAL FOMENTO DEL TURISMO TOURISM TECHNOLOGICAL INNOVATIONS DIGITAL TECHNOLOGY SMALL ENTERPRISES MEDIUM ENTERPRISES INTERNET INFORMATION TECHNOLOGY COMMUNICATION TECHNOLOGY BROADBAND ELECTRONIC COMMERCE FINANCIAL INCLUSION TOURISM DEVELOPMENT CORPORATE STRATEGIES GENDER Tourism micro, small and medium-sized enterprises (MSMEs) recognize the importance of digital tools to attract tourists, showcase the company and sell products and services. However, they make basic use of these tools to communicate and promote the company, missing opportunities to improve their competitiveness, productivity and sustainability. This study analyses the state of the digital transformation of tourism MSMEs in the member States of the Central American Integration System (SICA), both their internal capacities and external conditions that affect their ability to innovate. The study follows a cross-cutting gender analysis and describes the innovation capacity of rural tourism companies. Abstract .-- Introduction .-- Chapter I. The setting for a digital transformation .-- Chapter II. The transformation of tourism .-- Chapter III. Tourism micro, small and medium-sized enterprises in the digital revolution .-- Chapter IV. Electronic commerce in tourism MSMEs .-- Chapter V. Final considerations. 2021-07-15T20:21:16Z 2021-07-15T20:21:16Z 2021-07-15 Texto Documento Completo https://hdl.handle.net/11362/47071 LC/MEX/TS.2021/10 en .pdf application/pdf REPUBLICA DOMINICANA DOMINICAN REPUBLIC ECLAC
institution Cepal
collection Cepal
language English
topic TURISMO
INNOVACIONES TECNOLOGICAS
TECNOLOGIA DIGITAL
PEQUEÑAS EMPRESAS
EMPRESAS MEDIANAS
INTERNET
TECNOLOGIA DE LA INFORMACION
TECNOLOGIA DE LAS COMUNICACIONES
BANDA ANCHA
COMERCIO ELECTRONICO
INCLUSION FINANCIERA
GENERO
ESTRATEGIA EMPRESARIAL
FOMENTO DEL TURISMO
TOURISM
TECHNOLOGICAL INNOVATIONS
DIGITAL TECHNOLOGY
SMALL ENTERPRISES
MEDIUM ENTERPRISES
INTERNET
INFORMATION TECHNOLOGY
COMMUNICATION TECHNOLOGY
BROADBAND
ELECTRONIC COMMERCE
FINANCIAL INCLUSION
TOURISM DEVELOPMENT
CORPORATE STRATEGIES
GENDER
spellingShingle TURISMO
INNOVACIONES TECNOLOGICAS
TECNOLOGIA DIGITAL
PEQUEÑAS EMPRESAS
EMPRESAS MEDIANAS
INTERNET
TECNOLOGIA DE LA INFORMACION
TECNOLOGIA DE LAS COMUNICACIONES
BANDA ANCHA
COMERCIO ELECTRONICO
INCLUSION FINANCIERA
GENERO
ESTRATEGIA EMPRESARIAL
FOMENTO DEL TURISMO
TOURISM
TECHNOLOGICAL INNOVATIONS
DIGITAL TECHNOLOGY
SMALL ENTERPRISES
MEDIUM ENTERPRISES
INTERNET
INFORMATION TECHNOLOGY
COMMUNICATION TECHNOLOGY
BROADBAND
ELECTRONIC COMMERCE
FINANCIAL INCLUSION
TOURISM DEVELOPMENT
CORPORATE STRATEGIES
GENDER
Peralta, Leda
Tourism in Central America and the Dominican Republic in the face of digital technologies: Challenges and opportunities for MSMEs
description Tourism micro, small and medium-sized enterprises (MSMEs) recognize the importance of digital tools to attract tourists, showcase the company and sell products and services. However, they make basic use of these tools to communicate and promote the company, missing opportunities to improve their competitiveness, productivity and sustainability. This study analyses the state of the digital transformation of tourism MSMEs in the member States of the Central American Integration System (SICA), both their internal capacities and external conditions that affect their ability to innovate. The study follows a cross-cutting gender analysis and describes the innovation capacity of rural tourism companies.
format Texto
author Peralta, Leda
author_facet Peralta, Leda
author_sort Peralta, Leda
title Tourism in Central America and the Dominican Republic in the face of digital technologies: Challenges and opportunities for MSMEs
title_short Tourism in Central America and the Dominican Republic in the face of digital technologies: Challenges and opportunities for MSMEs
title_full Tourism in Central America and the Dominican Republic in the face of digital technologies: Challenges and opportunities for MSMEs
title_fullStr Tourism in Central America and the Dominican Republic in the face of digital technologies: Challenges and opportunities for MSMEs
title_full_unstemmed Tourism in Central America and the Dominican Republic in the face of digital technologies: Challenges and opportunities for MSMEs
title_sort tourism in central america and the dominican republic in the face of digital technologies: challenges and opportunities for msmes
publisher ECLAC
publishDate 2021
url https://hdl.handle.net/11362/47071
work_keys_str_mv AT peraltaleda tourismincentralamericaandthedominicanrepublicinthefaceofdigitaltechnologieschallengesandopportunitiesformsmes
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