La gerencia pública centrada en la satisfacción laboral y el compromiso organizacional
At the global level, it is recognized that the engine and the most valuable asset of an organization is its human talent, due to its ability to direct it towards excellence and success. Under this perspective, the research focused on generating a theoretical construct aimed at the public management...
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| Formato: | text (thesis) |
| Lenguaje: | spa |
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Universidad Yacambú (Venezuela)
2020
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| Acceso en línea: | https://dialnet.unirioja.es/servlet/oaites?codigo=283828 |
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| Sumario: | At the global level, it is recognized that the engine and the most valuable asset of an organization is its human talent, due to its ability to direct it towards excellence and success. Under this perspective, the research focused on generating a theoretical construct aimed at the public management of the Higher Bodies of the Central Level of the Mayor's Office of the Girardot Municipality of Aragua state, considering job satisfaction and organizational commitment. The research was epistemologically linked with the rationalist-realist approach, within an orientation towards the positivist paradigm and quantitative approach, approached with a descriptive-correlational, non-experimental and transectional field design. The population was made up of 391 workers; 70 of them were selected through an intentional non-probability sampling. Three indexed instruments were applied to the sample: 1. Meyer, Allen and Smith Organizational Commitment Scale; 2. Spector Job Satisfaction Scale; 3. Proceed as Romero's manager; all likert scale. Reliability was determined with the Crombach Alpha Coefficient, obtaining 0.80 for organizational commitment, 0.90 job satisfaction and 0.84 for managerial procedure. The results revealed that managers apply a humanized treatment to human talent, through close contact and permanent feedback. Regarding job satisfaction, the remuneration and promotions system is generating marked disagreement. Likewise, the predominant commitment was the "normative" one, with little desire to remain in the organization. At the statistical level, it was determined that the workers are moderately satisfied and committed, with a Pearson r coefficient (r = .067), indicating a very low positive correlation between the variables under study. This information allowed to base the elaboration of the theoretical construct, which was conceived from the different levels of knowledge, in order to generate a deep reflection within public management, focused on promoting the strengthening of the manager-worker relationship; as well as, to promote that the institution is progressively inserted in the new organizational trends of the XXI century. |
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