La gerencia pública centrada en la satisfacción laboral y el compromiso organizacional
At the global level, it is recognized that the engine and the most valuable asset of an organization is its human talent, due to its ability to direct it towards excellence and success. Under this perspective, the research focused on generating a theoretical construct aimed at the public management...
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Universidad Yacambú (Venezuela)
2020
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Gerencia pública satisfacción laboral compromiso organizacional Public management job satisfaction organizational commitment |
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Gerencia pública satisfacción laboral compromiso organizacional Public management job satisfaction organizational commitment Salas Hernández, Adrián José La gerencia pública centrada en la satisfacción laboral y el compromiso organizacional |
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At the global level, it is recognized that the engine and the most valuable asset of an organization is its human talent, due to its ability to direct it towards excellence and success. Under this perspective, the research focused on generating a theoretical construct aimed at the public management of the Higher Bodies of the Central Level of the Mayor's Office of the Girardot Municipality of Aragua state, considering job satisfaction and organizational commitment. The research was epistemologically linked with the rationalist-realist approach, within an orientation towards the positivist paradigm and quantitative approach, approached with a descriptive-correlational, non-experimental and transectional field design. The population was made up of 391 workers; 70 of them were selected through an intentional non-probability sampling. Three indexed instruments were applied to the sample: 1. Meyer, Allen and Smith Organizational Commitment Scale; 2. Spector Job Satisfaction Scale; 3. Proceed as Romero's manager; all likert scale. Reliability was determined with the Crombach Alpha Coefficient, obtaining 0.80 for organizational commitment, 0.90 job satisfaction and 0.84 for managerial procedure. The results revealed that managers apply a humanized treatment to human talent, through close contact and permanent feedback. Regarding job satisfaction, the remuneration and promotions system is generating marked disagreement. Likewise, the predominant commitment was the "normative" one, with little desire to remain in the organization. At the statistical level, it was determined that the workers are moderately satisfied and committed, with a Pearson r coefficient (r = .067), indicating a very low positive correlation between the variables under study. This information allowed to base the elaboration of the theoretical construct, which was conceived from the different levels of knowledge, in order to generate a deep reflection within public management, focused on promoting the strengthening of the manager-worker relationship; as well as, to promote that the institution is progressively inserted in the new organizational trends of the XXI century. |
| author2 |
Berenice Blanco, Mercedes (null) |
| author_facet |
Berenice Blanco, Mercedes (null) Salas Hernández, Adrián José |
| format |
text (thesis) |
| author |
Salas Hernández, Adrián José |
| author_sort |
Salas Hernández, Adrián José |
| title |
La gerencia pública centrada en la satisfacción laboral y el compromiso organizacional |
| title_short |
La gerencia pública centrada en la satisfacción laboral y el compromiso organizacional |
| title_full |
La gerencia pública centrada en la satisfacción laboral y el compromiso organizacional |
| title_fullStr |
La gerencia pública centrada en la satisfacción laboral y el compromiso organizacional |
| title_full_unstemmed |
La gerencia pública centrada en la satisfacción laboral y el compromiso organizacional |
| title_sort |
la gerencia pública centrada en la satisfacción laboral y el compromiso organizacional |
| publisher |
Universidad Yacambú (Venezuela) |
| publishDate |
2020 |
| url |
https://dialnet.unirioja.es/servlet/oaites?codigo=283828 |
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AT salashernandezadrianjose lagerenciapublicacentradaenlasatisfaccionlaboralyelcompromisoorganizacional |
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1718346690601156608 |
| spelling |
oai-TES00000229672020-12-16La gerencia pública centrada en la satisfacción laboral y el compromiso organizacionalSalas Hernández, Adrián JoséGerencia públicasatisfacción laboralcompromiso organizacionalPublic managementjob satisfactionorganizational commitmentAt the global level, it is recognized that the engine and the most valuable asset of an organization is its human talent, due to its ability to direct it towards excellence and success. Under this perspective, the research focused on generating a theoretical construct aimed at the public management of the Higher Bodies of the Central Level of the Mayor's Office of the Girardot Municipality of Aragua state, considering job satisfaction and organizational commitment. The research was epistemologically linked with the rationalist-realist approach, within an orientation towards the positivist paradigm and quantitative approach, approached with a descriptive-correlational, non-experimental and transectional field design. The population was made up of 391 workers; 70 of them were selected through an intentional non-probability sampling. Three indexed instruments were applied to the sample: 1. Meyer, Allen and Smith Organizational Commitment Scale; 2. Spector Job Satisfaction Scale; 3. Proceed as Romero's manager; all likert scale. Reliability was determined with the Crombach Alpha Coefficient, obtaining 0.80 for organizational commitment, 0.90 job satisfaction and 0.84 for managerial procedure. The results revealed that managers apply a humanized treatment to human talent, through close contact and permanent feedback. Regarding job satisfaction, the remuneration and promotions system is generating marked disagreement. Likewise, the predominant commitment was the "normative" one, with little desire to remain in the organization. At the statistical level, it was determined that the workers are moderately satisfied and committed, with a Pearson r coefficient (r = .067), indicating a very low positive correlation between the variables under study. This information allowed to base the elaboration of the theoretical construct, which was conceived from the different levels of knowledge, in order to generate a deep reflection within public management, focused on promoting the strengthening of the manager-worker relationship; as well as, to promote that the institution is progressively inserted in the new organizational trends of the XXI century.En el ámbito mundial se reconoce que el motor y el activo más valioso de una organización es su talento humano, por su capacidad para encaminarla hacia la excelencia y el éxito. Bajo esta perspectiva, la investigación se centró en generar un constructo teórico dirigido a la gerencia pública de los Órganos Superiores del Nivel Central de la Alcaldía del Municipio Girardot del estado Aragua, considerando la satisfacción laboral y el compromiso organizacional. La investigación se vinculó epistemológicamente con el enfoque racionalista-realista, dentro de una orientación hacia el paradigma positivista y enfoque cuantitativo, abordada con un diseño de campo de carácter descriptivo-correlacional, no experimental y transeccional. La población se encontró conformada por 391 trabajadores; seleccionándose mediante un muestreo no probabilístico intencional a 70 de ellos. A la muestra se le aplicaron tres instrumentos indexados: 1. Escala de Compromiso Organizacional de Meyer, Allen y Smith; 2. Escala de Satisfacción Laboral de Spector; 3. Proceder gerencial de Romero; todos de escala tipo likert. La confiabilidad fue determinada con el Coeficiente de Alfa de Crombach, obteniéndose para el compromiso organizacional 0.80, satisfacción laboral 0.90 y en el proceder gerencial 0.84. Los resultados revelaron que los gerentes aplican un trato humanizado hacia el talento humano, mediante un contacto estrecho y una retroalimentación permanente. En cuanto a la satisfacción laboral, el sistema de remuneración y ascensos está generando una marcada inconformidad. Así mismo, el compromiso predominante fue el “normativo”, con escasos deseos de permanecer en la organización. A nivel estadístico se determinó que los trabajadores se encuentran medianamente satisfechos y comprometidos, con un coeficiente r de Pearson (r = .067), indicando una correlación positiva muy baja entre las variables en estudio. Esta información permitió fundamentar la elaboración del constructo teórico, el cual fue concebido desde los distintos planos del conocimiento, con el objeto de generar una reflexión profunda dentro de la gerencia pública, enfocada en promover el fortalecimiento de la relación gerente-trabajador; así como, impulsar que progresivamente la institución se inserte en las nuevas tendencias organizacionales del siglo XXI.Universidad Yacambú (Venezuela)Berenice Blanco, Mercedes (null)2020text (thesis)application/pdfhttps://dialnet.unirioja.es/servlet/oaites?codigo=283828spaLICENCIA DE USO: Los documentos a texto completo incluidos en Dialnet son de acceso libre y propiedad de sus autores y/o editores. Por tanto, cualquier acto de reproducción, distribución, comunicación pública y/o transformación total o parcial requiere el consentimiento expreso y escrito de aquéllos. Cualquier enlace al texto completo de estos documentos deberá hacerse a través de la URL oficial de éstos en Dialnet. 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