Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector

Sources of external knowledge are critical to the implementation of strategies to achieve innovation, especially in the case of information technology. The concept of absorptive capacity reflects the ability of firms to obtain, assimilate, combine, and extract advantages from external knowledge to g...

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Autores principales:	Valter Moreno, Marcello A. S. Coelho, Claudio Pitassi
Formato:	article
Lenguaje:	EN PT
Publicado:	FUCAPE Business School 2020
Materias:	outsourcing of it absorptive capacity innovation insurance Business HF5001-6182
Acceso en línea:	https://doaj.org/article/001f1c634b1641e4896654884495d6be
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spelling	oai:doaj.org-article:001f1c634b1641e4896654884495d6be2021-11-11T15:48:08ZOutsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector1807-734X10.15728/bbr.2020.17.1.5https://doaj.org/article/001f1c634b1641e4896654884495d6be2020-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=123062398005https://doaj.org/toc/1807-734XSources of external knowledge are critical to the implementation of strategies to achieve innovation, especially in the case of information technology. The concept of absorptive capacity reflects the ability of firms to obtain, assimilate, combine, and extract advantages from external knowledge to generate innovations. The objective of this multiple case study was to investigate how outsourcing of IT can influence the absorptive and innovative capacity of organizations, focused on the insurance sector. The results of comparing four insurers with different degrees of innovation and adoption of IT outsourcing indicate that the connections between the strategy of relationship with suppliers and the stance of the IT area of the client company, and its previous activity and level of knowledge, are essential to determine the absorptive and innovative capacity. Besides this, companies that neglect outsourcing of IT to leverage their absorptive and innovative capacity can suffer significant harm regarding the use of resources, agility, and competitiveness.Valter MorenoMarcello A. S. CoelhoClaudio PitassiFUCAPE Business Schoolarticleoutsourcing of itabsorptive capacityinnovationinsuranceBusinessHF5001-6182ENPTBBR: Brazilian Business Review, Vol 17, Iss 1, Pp 97-113 (2020)
institution	DOAJ
collection	DOAJ
language	EN PT
topic	outsourcing of it absorptive capacity innovation insurance Business HF5001-6182
spellingShingle	outsourcing of it absorptive capacity innovation insurance Business HF5001-6182 Valter Moreno Marcello A. S. Coelho Claudio Pitassi Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector
description	Sources of external knowledge are critical to the implementation of strategies to achieve innovation, especially in the case of information technology. The concept of absorptive capacity reflects the ability of firms to obtain, assimilate, combine, and extract advantages from external knowledge to generate innovations. The objective of this multiple case study was to investigate how outsourcing of IT can influence the absorptive and innovative capacity of organizations, focused on the insurance sector. The results of comparing four insurers with different degrees of innovation and adoption of IT outsourcing indicate that the connections between the strategy of relationship with suppliers and the stance of the IT area of the client company, and its previous activity and level of knowledge, are essential to determine the absorptive and innovative capacity. Besides this, companies that neglect outsourcing of IT to leverage their absorptive and innovative capacity can suffer significant harm regarding the use of resources, agility, and competitiveness.
format	article
author	Valter Moreno Marcello A. S. Coelho Claudio Pitassi
author_facet	Valter Moreno Marcello A. S. Coelho Claudio Pitassi
author_sort	Valter Moreno
title	Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector
title_short	Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector
title_full	Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector
title_fullStr	Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector
title_full_unstemmed	Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector
title_sort	outsourcing of it and absorptive capacity: a multiple case study in the brazilian insurance sector
publisher	FUCAPE Business School
publishDate	2020
url	https://doaj.org/article/001f1c634b1641e4896654884495d6be
work_keys_str_mv	AT valtermoreno outsourcingofitandabsorptivecapacityamultiplecasestudyinthebrazilianinsurancesector AT marcelloascoelho outsourcingofitandabsorptivecapacityamultiplecasestudyinthebrazilianinsurancesector AT claudiopitassi outsourcingofitandabsorptivecapacityamultiplecasestudyinthebrazilianinsurancesector
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Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector

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