Patients’ experience in Hong Kong hospitals: A comparison between south Asian and Chinese people

Patient experience in hospital is positively associated with both self-rated and objectively measured health outcomes. In many countries ethnic minority patients have more negative experience and bear a disproportionate burden of disease than their majority counterparts. However, hospital experience...

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Autores principales:	Nimisha Vandan, Janet Wong, Paul Yip, Daniel Fong
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2020
Materias:	ethnic minority patients patient-provider communication patient experience cultural competency propensity score weighting picker patient experience-15 (ppe-15) Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/003d2c2544b04f4baf926b8fdd4b1c8c
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spelling	oai:doaj.org-article:003d2c2544b04f4baf926b8fdd4b1c8c2021-11-15T04:31:27ZPatients’ experience in Hong Kong hospitals: A comparison between south Asian and Chinese people2372-0247https://doaj.org/article/003d2c2544b04f4baf926b8fdd4b1c8c2020-11-01T00:00:00Zhttps://pxjournal.org/journal/vol7/iss3/19https://doaj.org/toc/2372-0247Patient experience in hospital is positively associated with both self-rated and objectively measured health outcomes. In many countries ethnic minority patients have more negative experience and bear a disproportionate burden of disease than their majority counterparts. However, hospital experience of ethnic minority patients in Asia is still unexplored. We aimed to explore the hospital experience of South Asian ethnic minority and compare that with local Chinese patients’ experience in Hong Kong. A cross-sectional study sample comprised of 783 participants (388 South Asian and 395 Chinese). Picker Patient Experience-15 (PPE-15) questionnaire was used for data collection. Simple and multiple regressions were used to compare South Asian and Chinese participants’ in-hospital stays. The regression analyses were done before and after adjusting for demographics and after Propensity Score Weighting (PSW). All estimates were accompanied by a 95% confidence interval. Two-sided tests were conducted with a significance concluded by a p-value. <strong>Experience Framework</strong> This article is associated with the Policy & Measurement lens of The Beryl Institute Experience Framework. (<a href="http://bit.ly/ExperienceFramework">http://bit.ly/ExperienceFramework</a>) <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Policy%20%26%20Measurement%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-PolicyMeasurement">Access other resources</a> related to this lens.</li> </ul>Nimisha VandanJanet WongPaul YipDaniel FongThe Beryl Institutearticleethnic minority patientspatient-provider communicationpatient experiencecultural competencypropensity score weightingpicker patient experience-15 (ppe-15)Medicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	ethnic minority patients patient-provider communication patient experience cultural competency propensity score weighting picker patient experience-15 (ppe-15) Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	ethnic minority patients patient-provider communication patient experience cultural competency propensity score weighting picker patient experience-15 (ppe-15) Medicine (General) R5-920 Public aspects of medicine RA1-1270 Nimisha Vandan Janet Wong Paul Yip Daniel Fong Patients’ experience in Hong Kong hospitals: A comparison between south Asian and Chinese people
description	Patient experience in hospital is positively associated with both self-rated and objectively measured health outcomes. In many countries ethnic minority patients have more negative experience and bear a disproportionate burden of disease than their majority counterparts. However, hospital experience of ethnic minority patients in Asia is still unexplored. We aimed to explore the hospital experience of South Asian ethnic minority and compare that with local Chinese patients’ experience in Hong Kong. A cross-sectional study sample comprised of 783 participants (388 South Asian and 395 Chinese). Picker Patient Experience-15 (PPE-15) questionnaire was used for data collection. Simple and multiple regressions were used to compare South Asian and Chinese participants’ in-hospital stays. The regression analyses were done before and after adjusting for demographics and after Propensity Score Weighting (PSW). All estimates were accompanied by a 95% confidence interval. Two-sided tests were conducted with a significance concluded by a p-value. <strong>Experience Framework</strong> This article is associated with the Policy & Measurement lens of The Beryl Institute Experience Framework. (<a href="http://bit.ly/ExperienceFramework">http://bit.ly/ExperienceFramework</a>) <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Policy%20%26%20Measurement%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-PolicyMeasurement">Access other resources</a> related to this lens.</li> </ul>
format	article
author	Nimisha Vandan Janet Wong Paul Yip Daniel Fong
author_facet	Nimisha Vandan Janet Wong Paul Yip Daniel Fong
author_sort	Nimisha Vandan
title	Patients’ experience in Hong Kong hospitals: A comparison between south Asian and Chinese people
title_short	Patients’ experience in Hong Kong hospitals: A comparison between south Asian and Chinese people
title_full	Patients’ experience in Hong Kong hospitals: A comparison between south Asian and Chinese people
title_fullStr	Patients’ experience in Hong Kong hospitals: A comparison between south Asian and Chinese people
title_full_unstemmed	Patients’ experience in Hong Kong hospitals: A comparison between south Asian and Chinese people
title_sort	patients’ experience in hong kong hospitals: a comparison between south asian and chinese people
publisher	The Beryl Institute
publishDate	2020
url	https://doaj.org/article/003d2c2544b04f4baf926b8fdd4b1c8c
work_keys_str_mv	AT nimishavandan patientsexperienceinhongkonghospitalsacomparisonbetweensouthasianandchinesepeople AT janetwong patientsexperienceinhongkonghospitalsacomparisonbetweensouthasianandchinesepeople AT paulyip patientsexperienceinhongkonghospitalsacomparisonbetweensouthasianandchinesepeople AT danielfong patientsexperienceinhongkonghospitalsacomparisonbetweensouthasianandchinesepeople
_version_	1718428784701472768

Patients’ experience in Hong Kong hospitals: A comparison between south Asian and Chinese people

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