Patients’ Satisfaction as a Tool of Dental Setting and Dental Services Assessment in the Dental College of Mangalore

Provision of quality health services to population of the rural areas with limited access to dental treatment and educating dental students in high standard of professional conduct when delivering health services to the population, represents the main reason for the foundation of a dental college in...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Shetty A., Hegde P., Madiyal A., Bhandary R., Thomas B.
Formato:	article
Lenguaje:	EN
Publicado:	Sciendo 2018
Materias:	dental healthcare institute rural areas patients patients’ satisfaction dental services’ assessment Medicine R
Acceso en línea:	https://doaj.org/article/011bc7a1214a44929a6a39265fb7632c
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:011bc7a1214a44929a6a39265fb7632c
record_format	dspace
spelling	oai:doaj.org-article:011bc7a1214a44929a6a39265fb7632c2021-12-02T19:11:32ZPatients’ Satisfaction as a Tool of Dental Setting and Dental Services Assessment in the Dental College of Mangalore0324-175010.2478/amb-2018-0017https://doaj.org/article/011bc7a1214a44929a6a39265fb7632c2018-12-01T00:00:00Zhttps://doi.org/10.2478/amb-2018-0017https://doaj.org/toc/0324-1750Provision of quality health services to population of the rural areas with limited access to dental treatment and educating dental students in high standard of professional conduct when delivering health services to the population, represents the main reason for the foundation of a dental college in an area like Mangalore. The purpose of this study was to assess the satisfaction of patients visiting the dental college clinics. A cross-sectional study was conducted between May 1 and July 31, 2017. A questionnaire, covering 4 items: patient-dentist relationship; efficiency of the general clinic; patients perception of dental care quality; college healthcare opinion, was distributed to 400 patients visiting the dental clinic. Data were treated statistically using overall percentage distributions and Fisher exact test. The mean percentage of agreement for the 4 items was 85.86 ± 24.51% denoting a high level of satisfaction. Fisher exact test showed (p < 0.01) statistically important difference between first time and multiple time visitors answers. Majority of the patients were satisfied with the clinical settings and the benefits of the fast delivered treatment. The quality of the services was appreciated by the majority of visitors. The attitude of the providers of healthcare was perceived as very friendly and gentle. The assessment of patients’ contentment and perception of healthcare services could be an efficient tool to evaluate the overall activity of an educational healthcare institution.Shetty A.Hegde P.Madiyal A.Bhandary R.Thomas B.Sciendoarticledental healthcare instituterural areas patientspatients’ satisfactiondental services’ assessmentMedicineRENActa Medica Bulgarica, Vol 45, Iss 2, Pp 36-44 (2018)
institution	DOAJ
collection	DOAJ
language	EN
topic	dental healthcare institute rural areas patients patients’ satisfaction dental services’ assessment Medicine R
spellingShingle	dental healthcare institute rural areas patients patients’ satisfaction dental services’ assessment Medicine R Shetty A. Hegde P. Madiyal A. Bhandary R. Thomas B. Patients’ Satisfaction as a Tool of Dental Setting and Dental Services Assessment in the Dental College of Mangalore
description	Provision of quality health services to population of the rural areas with limited access to dental treatment and educating dental students in high standard of professional conduct when delivering health services to the population, represents the main reason for the foundation of a dental college in an area like Mangalore. The purpose of this study was to assess the satisfaction of patients visiting the dental college clinics. A cross-sectional study was conducted between May 1 and July 31, 2017. A questionnaire, covering 4 items: patient-dentist relationship; efficiency of the general clinic; patients perception of dental care quality; college healthcare opinion, was distributed to 400 patients visiting the dental clinic. Data were treated statistically using overall percentage distributions and Fisher exact test. The mean percentage of agreement for the 4 items was 85.86 ± 24.51% denoting a high level of satisfaction. Fisher exact test showed (p < 0.01) statistically important difference between first time and multiple time visitors answers. Majority of the patients were satisfied with the clinical settings and the benefits of the fast delivered treatment. The quality of the services was appreciated by the majority of visitors. The attitude of the providers of healthcare was perceived as very friendly and gentle. The assessment of patients’ contentment and perception of healthcare services could be an efficient tool to evaluate the overall activity of an educational healthcare institution.
format	article
author	Shetty A. Hegde P. Madiyal A. Bhandary R. Thomas B.
author_facet	Shetty A. Hegde P. Madiyal A. Bhandary R. Thomas B.
author_sort	Shetty A.
title	Patients’ Satisfaction as a Tool of Dental Setting and Dental Services Assessment in the Dental College of Mangalore
title_short	Patients’ Satisfaction as a Tool of Dental Setting and Dental Services Assessment in the Dental College of Mangalore
title_full	Patients’ Satisfaction as a Tool of Dental Setting and Dental Services Assessment in the Dental College of Mangalore
title_fullStr	Patients’ Satisfaction as a Tool of Dental Setting and Dental Services Assessment in the Dental College of Mangalore
title_full_unstemmed	Patients’ Satisfaction as a Tool of Dental Setting and Dental Services Assessment in the Dental College of Mangalore
title_sort	patients’ satisfaction as a tool of dental setting and dental services assessment in the dental college of mangalore
publisher	Sciendo
publishDate	2018
url	https://doaj.org/article/011bc7a1214a44929a6a39265fb7632c
work_keys_str_mv	AT shettya patientssatisfactionasatoolofdentalsettinganddentalservicesassessmentinthedentalcollegeofmangalore AT hegdep patientssatisfactionasatoolofdentalsettinganddentalservicesassessmentinthedentalcollegeofmangalore AT madiyala patientssatisfactionasatoolofdentalsettinganddentalservicesassessmentinthedentalcollegeofmangalore AT bhandaryr patientssatisfactionasatoolofdentalsettinganddentalservicesassessmentinthedentalcollegeofmangalore AT thomasb patientssatisfactionasatoolofdentalsettinganddentalservicesassessmentinthedentalcollegeofmangalore
_version_	1718377068786352128

Patients’ Satisfaction as a Tool of Dental Setting and Dental Services Assessment in the Dental College of Mangalore

Ejemplares similares