Testing of Patients First in a real-world setting, as a patient experience accreditation tool for hospitals and clinics

Many healthcare providers are developing patient experience strategies and investing in this area. Yet, patients have no means to know if a hospital is following proper patient experience standards. For this reason, it is important to certify that hospitals and clinics follow own a patient experienc...

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Autores principales: Carlos Bezos, Rosa Salazar, María Caballero
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2021
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Acceso en línea:https://doaj.org/article/01ec75e148c64e1e868a39871d10fa55
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