Testing of Patients First in a real-world setting, as a patient experience accreditation tool for hospitals and clinics
Many healthcare providers are developing patient experience strategies and investing in this area. Yet, patients have no means to know if a hospital is following proper patient experience standards. For this reason, it is important to certify that hospitals and clinics follow own a patient experienc...
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Autores principales: | Carlos Bezos, Rosa Salazar, María Caballero |
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Formato: | article |
Lenguaje: | EN |
Publicado: |
The Beryl Institute
2021
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Materias: | |
Acceso en línea: | https://doaj.org/article/01ec75e148c64e1e868a39871d10fa55 |
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