The evaluation of an information booklet in the use of effective patient communication in the setting of thoracic anesthesia

Effective communication is crucial in assuring a good patient experience during an in-hospital stay. In some settings, such as thoracic anaesthesia, patients are given a heavy load of new complex information, in a very limited space of time. Written information, such as patient information booklets,...

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Autores principales:	Camille Guillot, Gerry Keenan
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2016
Materias:	clinical communication thoracic anesthesia patient-centered approach information booklet patient experience Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/04aae148ca2e403cb0912abc0d486059
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spelling	oai:doaj.org-article:04aae148ca2e403cb0912abc0d4860592021-11-15T04:21:49ZThe evaluation of an information booklet in the use of effective patient communication in the setting of thoracic anesthesia2372-0247https://doaj.org/article/04aae148ca2e403cb0912abc0d4860592016-11-01T00:00:00Zhttps://pxjournal.org/journal/vol3/iss2/10https://doaj.org/toc/2372-0247Effective communication is crucial in assuring a good patient experience during an in-hospital stay. In some settings, such as thoracic anaesthesia, patients are given a heavy load of new complex information, in a very limited space of time. Written information, such as patient information booklets, could help as an aid memoir and improve patient’s subjective understanding and preparedness for procedures. This study aims to produce a booklet, specifically targeted at thoracic anaesthesia, and to evaluate it using a linguistics framework in relation to the patient experience and clinical communication. For the study, a booklet was produced in the context of thoracic anaesthesia – a setting where the doctor-patient interaction is limited by time factors. The booklet was produced with reference to the BALD criteria. A questionnaire was given to patients with the booklet, focussing on patient’s subjective reflections on the effects of the booklet. The patient questionnaires showed that readability and comprehensibility of the booklet were high (96% and 93%, respectively). After having read the booklet, there was a statistically significant increase in patients feeling well informed, knowing about side-effects, what would happen in the anaesthetic room, and who to contact regarding any questions, compared to before. According to patients, giving information booklets at the time of admission could benefit patients. They are seen as an effective way of enhancing doctor-patient communication, in a setting where time could limit this interaction. They can be used effectively as a means of increasing patient’s perceived knowledge and thus improving the patient experience.Camille GuillotGerry KeenanThe Beryl Institutearticleclinical communicationthoracic anesthesiapatient-centered approachinformation bookletpatient experienceMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2016)
institution	DOAJ
collection	DOAJ
language	EN
topic	clinical communication thoracic anesthesia patient-centered approach information booklet patient experience Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	clinical communication thoracic anesthesia patient-centered approach information booklet patient experience Medicine (General) R5-920 Public aspects of medicine RA1-1270 Camille Guillot Gerry Keenan The evaluation of an information booklet in the use of effective patient communication in the setting of thoracic anesthesia
description	Effective communication is crucial in assuring a good patient experience during an in-hospital stay. In some settings, such as thoracic anaesthesia, patients are given a heavy load of new complex information, in a very limited space of time. Written information, such as patient information booklets, could help as an aid memoir and improve patient’s subjective understanding and preparedness for procedures. This study aims to produce a booklet, specifically targeted at thoracic anaesthesia, and to evaluate it using a linguistics framework in relation to the patient experience and clinical communication. For the study, a booklet was produced in the context of thoracic anaesthesia – a setting where the doctor-patient interaction is limited by time factors. The booklet was produced with reference to the BALD criteria. A questionnaire was given to patients with the booklet, focussing on patient’s subjective reflections on the effects of the booklet. The patient questionnaires showed that readability and comprehensibility of the booklet were high (96% and 93%, respectively). After having read the booklet, there was a statistically significant increase in patients feeling well informed, knowing about side-effects, what would happen in the anaesthetic room, and who to contact regarding any questions, compared to before. According to patients, giving information booklets at the time of admission could benefit patients. They are seen as an effective way of enhancing doctor-patient communication, in a setting where time could limit this interaction. They can be used effectively as a means of increasing patient’s perceived knowledge and thus improving the patient experience.
format	article
author	Camille Guillot Gerry Keenan
author_facet	Camille Guillot Gerry Keenan
author_sort	Camille Guillot
title	The evaluation of an information booklet in the use of effective patient communication in the setting of thoracic anesthesia
title_short	The evaluation of an information booklet in the use of effective patient communication in the setting of thoracic anesthesia
title_full	The evaluation of an information booklet in the use of effective patient communication in the setting of thoracic anesthesia
title_fullStr	The evaluation of an information booklet in the use of effective patient communication in the setting of thoracic anesthesia
title_full_unstemmed	The evaluation of an information booklet in the use of effective patient communication in the setting of thoracic anesthesia
title_sort	evaluation of an information booklet in the use of effective patient communication in the setting of thoracic anesthesia
publisher	The Beryl Institute
publishDate	2016
url	https://doaj.org/article/04aae148ca2e403cb0912abc0d486059
work_keys_str_mv	AT camilleguillot theevaluationofaninformationbookletintheuseofeffectivepatientcommunicationinthesettingofthoracicanesthesia AT gerrykeenan theevaluationofaninformationbookletintheuseofeffectivepatientcommunicationinthesettingofthoracicanesthesia AT camilleguillot evaluationofaninformationbookletintheuseofeffectivepatientcommunicationinthesettingofthoracicanesthesia AT gerrykeenan evaluationofaninformationbookletintheuseofeffectivepatientcommunicationinthesettingofthoracicanesthesia
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The evaluation of an information booklet in the use of effective patient communication in the setting of thoracic anesthesia

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