Comply with Me: Using Design Manipulations to Affect Human–Robot Interaction in a COVID-19 Officer Robot Use Case

This study examines the effect of a COVID-19 Officer Robot (COR) on passersby compliance and the effects of its minor design manipulations on human–robot interaction. A robotic application was developed to ensure participants entering a public building comply with COVID restrictions of a green pass...

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Autores principales:	Ela Liberman-Pincu, Amit David, Vardit Sarne-Fleischmann, Yael Edan, Tal Oron-Gilad
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	compliance human–robot interaction service robot robot authority thematic analysis design manipulation Technology T Science Q
Acceso en línea:	https://doaj.org/article/04bddcf51b394e4888ceef2fb2228bbc
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id	oai:doaj.org-article:04bddcf51b394e4888ceef2fb2228bbc
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spelling	oai:doaj.org-article:04bddcf51b394e4888ceef2fb2228bbc2021-11-25T18:29:38ZComply with Me: Using Design Manipulations to Affect Human–Robot Interaction in a COVID-19 Officer Robot Use Case10.3390/mti51100712414-4088https://doaj.org/article/04bddcf51b394e4888ceef2fb2228bbc2021-11-01T00:00:00Zhttps://www.mdpi.com/2414-4088/5/11/71https://doaj.org/toc/2414-4088This study examines the effect of a COVID-19 Officer Robot (COR) on passersby compliance and the effects of its minor design manipulations on human–robot interaction. A robotic application was developed to ensure participants entering a public building comply with COVID restrictions of a green pass and wearing a face mask. The participants’ attitudes toward the robot and their perception of its authoritativeness were explored with video and questionnaires data. Thematic analysis was used to define unique behaviors related to human–COR interaction. Direct and extended interactions with minor design manipulation of the COR were evaluated in a public scenario setting. The results demonstrate that even minor design manipulations may influence users’ attitudes toward officer robots. The outcomes of this research can support manufacturers in rapidly adjusting their robots to new domains and tasks and guide future designs of authoritative socially assistive robots (SARs).Ela Liberman-PincuAmit DavidVardit Sarne-FleischmannYael EdanTal Oron-GiladMDPI AGarticlecompliancehuman–robot interactionservice robotrobot authoritythematic analysisdesign manipulationTechnologyTScienceQENMultimodal Technologies and Interaction, Vol 5, Iss 71, p 71 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	compliance human–robot interaction service robot robot authority thematic analysis design manipulation Technology T Science Q
spellingShingle	compliance human–robot interaction service robot robot authority thematic analysis design manipulation Technology T Science Q Ela Liberman-Pincu Amit David Vardit Sarne-Fleischmann Yael Edan Tal Oron-Gilad Comply with Me: Using Design Manipulations to Affect Human–Robot Interaction in a COVID-19 Officer Robot Use Case
description	This study examines the effect of a COVID-19 Officer Robot (COR) on passersby compliance and the effects of its minor design manipulations on human–robot interaction. A robotic application was developed to ensure participants entering a public building comply with COVID restrictions of a green pass and wearing a face mask. The participants’ attitudes toward the robot and their perception of its authoritativeness were explored with video and questionnaires data. Thematic analysis was used to define unique behaviors related to human–COR interaction. Direct and extended interactions with minor design manipulation of the COR were evaluated in a public scenario setting. The results demonstrate that even minor design manipulations may influence users’ attitudes toward officer robots. The outcomes of this research can support manufacturers in rapidly adjusting their robots to new domains and tasks and guide future designs of authoritative socially assistive robots (SARs).
format	article
author	Ela Liberman-Pincu Amit David Vardit Sarne-Fleischmann Yael Edan Tal Oron-Gilad
author_facet	Ela Liberman-Pincu Amit David Vardit Sarne-Fleischmann Yael Edan Tal Oron-Gilad
author_sort	Ela Liberman-Pincu
title	Comply with Me: Using Design Manipulations to Affect Human–Robot Interaction in a COVID-19 Officer Robot Use Case
title_short	Comply with Me: Using Design Manipulations to Affect Human–Robot Interaction in a COVID-19 Officer Robot Use Case
title_full	Comply with Me: Using Design Manipulations to Affect Human–Robot Interaction in a COVID-19 Officer Robot Use Case
title_fullStr	Comply with Me: Using Design Manipulations to Affect Human–Robot Interaction in a COVID-19 Officer Robot Use Case
title_full_unstemmed	Comply with Me: Using Design Manipulations to Affect Human–Robot Interaction in a COVID-19 Officer Robot Use Case
title_sort	comply with me: using design manipulations to affect human–robot interaction in a covid-19 officer robot use case
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/04bddcf51b394e4888ceef2fb2228bbc
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Comply with Me: Using Design Manipulations to Affect Human–Robot Interaction in a COVID-19 Officer Robot Use Case

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