Online Shopping Behavior among Food Consumers during Pandemic: a Cross Generation Study

Shopping for food is a necessity that will continue to occur before the pandemic, during a pandemic, and post-pandemic. Pandemics that occur around the world also affect human behaviour, including food shopping behaviour. This study aims to analyze shopping behaviour and changes in shopping behaviou...

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Autores principales: Puspita Rosana Eri, Zulaikha Yasinta, Annisa Arna Asna, Nabila Rifda, Rofiuddin Mohammad, Anwar Saiful
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FR
Publicado: EDP Sciences 2021
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Acceso en línea:https://doaj.org/article/04dd319b706348439aa3abf3e9b68049
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spelling oai:doaj.org-article:04dd319b706348439aa3abf3e9b680492021-11-08T15:19:57ZOnline Shopping Behavior among Food Consumers during Pandemic: a Cross Generation Study2267-124210.1051/e3sconf/202131705017https://doaj.org/article/04dd319b706348439aa3abf3e9b680492021-01-01T00:00:00Zhttps://www.e3s-conferences.org/articles/e3sconf/pdf/2021/93/e3sconf_icenis2021_05017.pdfhttps://doaj.org/toc/2267-1242Shopping for food is a necessity that will continue to occur before the pandemic, during a pandemic, and post-pandemic. Pandemics that occur around the world also affect human behaviour, including food shopping behaviour. This study aims to analyze shopping behaviour and changes in shopping behaviour during a pandemic. Consumers prefer to choose online shopping in pandemic situations according to safety. Data were collected by interviewing 12 respondents from the generation of baby boomers, X, Y, and Z. The data were processed using a qualitative approach using N-Vivo software. Research results showed that there were differences in food shopping behaviour during the pandemic. This research suggests that the food industry pays attention to shopping behaviour change during a pandemic to change strategies to get opportunities in the market. Novelty in this study is the first cross-generational qualitative analysis of food shopping behaviour among Indonesian consumers.Puspita Rosana EriZulaikha YasintaAnnisa Arna AsnaNabila RifdaRofiuddin MohammadAnwar SaifulEDP SciencesarticleEnvironmental sciencesGE1-350ENFRE3S Web of Conferences, Vol 317, p 05017 (2021)
institution DOAJ
collection DOAJ
language EN
FR
topic Environmental sciences
GE1-350
spellingShingle Environmental sciences
GE1-350
Puspita Rosana Eri
Zulaikha Yasinta
Annisa Arna Asna
Nabila Rifda
Rofiuddin Mohammad
Anwar Saiful
Online Shopping Behavior among Food Consumers during Pandemic: a Cross Generation Study
description Shopping for food is a necessity that will continue to occur before the pandemic, during a pandemic, and post-pandemic. Pandemics that occur around the world also affect human behaviour, including food shopping behaviour. This study aims to analyze shopping behaviour and changes in shopping behaviour during a pandemic. Consumers prefer to choose online shopping in pandemic situations according to safety. Data were collected by interviewing 12 respondents from the generation of baby boomers, X, Y, and Z. The data were processed using a qualitative approach using N-Vivo software. Research results showed that there were differences in food shopping behaviour during the pandemic. This research suggests that the food industry pays attention to shopping behaviour change during a pandemic to change strategies to get opportunities in the market. Novelty in this study is the first cross-generational qualitative analysis of food shopping behaviour among Indonesian consumers.
format article
author Puspita Rosana Eri
Zulaikha Yasinta
Annisa Arna Asna
Nabila Rifda
Rofiuddin Mohammad
Anwar Saiful
author_facet Puspita Rosana Eri
Zulaikha Yasinta
Annisa Arna Asna
Nabila Rifda
Rofiuddin Mohammad
Anwar Saiful
author_sort Puspita Rosana Eri
title Online Shopping Behavior among Food Consumers during Pandemic: a Cross Generation Study
title_short Online Shopping Behavior among Food Consumers during Pandemic: a Cross Generation Study
title_full Online Shopping Behavior among Food Consumers during Pandemic: a Cross Generation Study
title_fullStr Online Shopping Behavior among Food Consumers during Pandemic: a Cross Generation Study
title_full_unstemmed Online Shopping Behavior among Food Consumers during Pandemic: a Cross Generation Study
title_sort online shopping behavior among food consumers during pandemic: a cross generation study
publisher EDP Sciences
publishDate 2021
url https://doaj.org/article/04dd319b706348439aa3abf3e9b68049
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