Using best-worst scaling method to examine consumers’ value preferences: A multidimensional perspective

Unlike most prior studies, this study reconceptualizes the perceived value construct from the multidimensional perspective by incorporating the aesthetic and altruistic values from Holbrook’s value typology with the Theory of Consumption Value. Moreover, this study is a pioneer in measuring the cons...

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Autores principales: Shehely Parvin, Paul Wang, Jashim Uddin
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2016
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Acceso en línea:https://doaj.org/article/05400b11c21c4bccb004ae92009a4f4f
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spelling oai:doaj.org-article:05400b11c21c4bccb004ae92009a4f4f2021-12-02T14:35:45ZUsing best-worst scaling method to examine consumers’ value preferences: A multidimensional perspective2331-197510.1080/23311975.2016.1199110https://doaj.org/article/05400b11c21c4bccb004ae92009a4f4f2016-12-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2016.1199110https://doaj.org/toc/2331-1975Unlike most prior studies, this study reconceptualizes the perceived value construct from the multidimensional perspective by incorporating the aesthetic and altruistic values from Holbrook’s value typology with the Theory of Consumption Value. Moreover, this study is a pioneer in measuring the construct of multidimensional perceived value with the Best-Worst Scaling method instead of rating scales to fill methodological deficiency in the literature. This study collected data through web-based survey using online consumer panels. Hierarchical cluster analysis used as the major data analysis technique. Results indicate consumers can be segmented on the basis of their preferences. Therefore, the use of the cluster analysis of the value dimensions would permit practitioners to develop more effective market segmentation strategies in order to attain sustainable competitive advantage in the growing hospitality and tourism industry.Shehely ParvinPaul WangJashim UddinTaylor & Francis Grouparticlebest-worst scaling (bws)perceived valueservices market segmentsclustersBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 3, Iss 1 (2016)
institution DOAJ
collection DOAJ
language EN
topic best-worst scaling (bws)
perceived value
services market segments
clusters
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle best-worst scaling (bws)
perceived value
services market segments
clusters
Business
HF5001-6182
Management. Industrial management
HD28-70
Shehely Parvin
Paul Wang
Jashim Uddin
Using best-worst scaling method to examine consumers’ value preferences: A multidimensional perspective
description Unlike most prior studies, this study reconceptualizes the perceived value construct from the multidimensional perspective by incorporating the aesthetic and altruistic values from Holbrook’s value typology with the Theory of Consumption Value. Moreover, this study is a pioneer in measuring the construct of multidimensional perceived value with the Best-Worst Scaling method instead of rating scales to fill methodological deficiency in the literature. This study collected data through web-based survey using online consumer panels. Hierarchical cluster analysis used as the major data analysis technique. Results indicate consumers can be segmented on the basis of their preferences. Therefore, the use of the cluster analysis of the value dimensions would permit practitioners to develop more effective market segmentation strategies in order to attain sustainable competitive advantage in the growing hospitality and tourism industry.
format article
author Shehely Parvin
Paul Wang
Jashim Uddin
author_facet Shehely Parvin
Paul Wang
Jashim Uddin
author_sort Shehely Parvin
title Using best-worst scaling method to examine consumers’ value preferences: A multidimensional perspective
title_short Using best-worst scaling method to examine consumers’ value preferences: A multidimensional perspective
title_full Using best-worst scaling method to examine consumers’ value preferences: A multidimensional perspective
title_fullStr Using best-worst scaling method to examine consumers’ value preferences: A multidimensional perspective
title_full_unstemmed Using best-worst scaling method to examine consumers’ value preferences: A multidimensional perspective
title_sort using best-worst scaling method to examine consumers’ value preferences: a multidimensional perspective
publisher Taylor & Francis Group
publishDate 2016
url https://doaj.org/article/05400b11c21c4bccb004ae92009a4f4f
work_keys_str_mv AT shehelyparvin usingbestworstscalingmethodtoexamineconsumersvaluepreferencesamultidimensionalperspective
AT paulwang usingbestworstscalingmethodtoexamineconsumersvaluepreferencesamultidimensionalperspective
AT jashimuddin usingbestworstscalingmethodtoexamineconsumersvaluepreferencesamultidimensionalperspective
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