Lean management and performance of telecommunication firms: The mediating role of workplace structure
The need to improve the performance of the telecommunication sector in Nigeria was the major motivation for this study. The study relied on requisite literature to provide a relative understanding of the concepts. Survey design was used and a sample of 299 employees across 6 state offices of selecte...
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Taylor & Francis Group
2020
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oai:doaj.org-article:059d2419523f4cf19bce80ecfb48f8d02021-12-02T15:59:46ZLean management and performance of telecommunication firms: The mediating role of workplace structure2331-197510.1080/23311975.2020.1761637https://doaj.org/article/059d2419523f4cf19bce80ecfb48f8d02020-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2020.1761637https://doaj.org/toc/2331-1975The need to improve the performance of the telecommunication sector in Nigeria was the major motivation for this study. The study relied on requisite literature to provide a relative understanding of the concepts. Survey design was used and a sample of 299 employees across 6 state offices of selected telecommunication firms was used. Stratified sampling technique was adopted for selecting participants for the study. Partial least square SEM was used for data analysis with the aid of Smartplsv3.9. The study found that lean management practices have a significant effect on performance of telecommunication firms. The study also found that workplace structure mediates the relationship between lean management practices and performance in the telecommunication sector. The study recommends the need for structuring the workplace to allow for smooth implementation and practising of lean activities, as it is beneficial towards improving the performance of the telecommunication firms.Afunwa A.P.Agbaeze E.K.Ike N.MIsichei E.ETaylor & Francis Grouparticlelean managementworkplace structureperformance and telecommunicationBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 7, Iss 1 (2020) |
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lean management workplace structure performance and telecommunication Business HF5001-6182 Management. Industrial management HD28-70 |
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lean management workplace structure performance and telecommunication Business HF5001-6182 Management. Industrial management HD28-70 Afunwa A.P. Agbaeze E.K. Ike N.M Isichei E.E Lean management and performance of telecommunication firms: The mediating role of workplace structure |
description |
The need to improve the performance of the telecommunication sector in Nigeria was the major motivation for this study. The study relied on requisite literature to provide a relative understanding of the concepts. Survey design was used and a sample of 299 employees across 6 state offices of selected telecommunication firms was used. Stratified sampling technique was adopted for selecting participants for the study. Partial least square SEM was used for data analysis with the aid of Smartplsv3.9. The study found that lean management practices have a significant effect on performance of telecommunication firms. The study also found that workplace structure mediates the relationship between lean management practices and performance in the telecommunication sector. The study recommends the need for structuring the workplace to allow for smooth implementation and practising of lean activities, as it is beneficial towards improving the performance of the telecommunication firms. |
format |
article |
author |
Afunwa A.P. Agbaeze E.K. Ike N.M Isichei E.E |
author_facet |
Afunwa A.P. Agbaeze E.K. Ike N.M Isichei E.E |
author_sort |
Afunwa A.P. |
title |
Lean management and performance of telecommunication firms: The mediating role of workplace structure |
title_short |
Lean management and performance of telecommunication firms: The mediating role of workplace structure |
title_full |
Lean management and performance of telecommunication firms: The mediating role of workplace structure |
title_fullStr |
Lean management and performance of telecommunication firms: The mediating role of workplace structure |
title_full_unstemmed |
Lean management and performance of telecommunication firms: The mediating role of workplace structure |
title_sort |
lean management and performance of telecommunication firms: the mediating role of workplace structure |
publisher |
Taylor & Francis Group |
publishDate |
2020 |
url |
https://doaj.org/article/059d2419523f4cf19bce80ecfb48f8d0 |
work_keys_str_mv |
AT afunwaap leanmanagementandperformanceoftelecommunicationfirmsthemediatingroleofworkplacestructure AT agbaezeek leanmanagementandperformanceoftelecommunicationfirmsthemediatingroleofworkplacestructure AT ikenm leanmanagementandperformanceoftelecommunicationfirmsthemediatingroleofworkplacestructure AT isicheiee leanmanagementandperformanceoftelecommunicationfirmsthemediatingroleofworkplacestructure |
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