The Role of Digital Servitization in Transition Economy: An SNA Approach
Digital servitization changes the way in which manufacturing firms offer their traditional products. Digital services support manufacturing firms to transform their product-oriented business models to service-oriented business models. Additionally, digital servitization affects manufacturing firms t...
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Faculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in Osijek
2021
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oai:doaj.org-article:06f303e341f64b85ad01fb82776bea6f2021-11-07T00:34:48ZThe Role of Digital Servitization in Transition Economy: An SNA Approach1330-36511848-6339https://doaj.org/article/06f303e341f64b85ad01fb82776bea6f2021-01-01T00:00:00Zhttps://hrcak.srce.hr/file/383555https://doaj.org/toc/1330-3651https://doaj.org/toc/1848-6339Digital servitization changes the way in which manufacturing firms offer their traditional products. Digital services support manufacturing firms to transform their product-oriented business models to service-oriented business models. Additionally, digital servitization affects manufacturing firms to offer digital solutions for their customers. According to this influence, the manufacturing firms change their ecosystems with the transition from product-oriented services to digital solutions. This paper investigates the ecosystem transformation of manufacturing firms. The current dataset includes 690 observations of manufacturing firms from the Republic of Serbia in the period of five years. The trend of the use of digital services in manufacturing firms was evaluated using a Social Network Analysis. The empirical results indicate that manufacturing firms from transition economies increased the use of digital services by 20% from 2015 to 2020.Nikola ZivlakSlavko RakicUgljesa MarjanovicDanijela CiricBranislav Bogojevic*Faculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in Osijek articledigital servitizationdigital servicesmanufacturing firmsproduct-related servicessocial network analysisEngineering (General). Civil engineering (General)TA1-2040ENTehnički Vjesnik, Vol 28, Iss 6, Pp 1912-1919 (2021) |
| institution |
DOAJ |
| collection |
DOAJ |
| language |
EN |
| topic |
digital servitization digital services manufacturing firms product-related services social network analysis Engineering (General). Civil engineering (General) TA1-2040 |
| spellingShingle |
digital servitization digital services manufacturing firms product-related services social network analysis Engineering (General). Civil engineering (General) TA1-2040 Nikola Zivlak Slavko Rakic Ugljesa Marjanovic Danijela Ciric Branislav Bogojevic* The Role of Digital Servitization in Transition Economy: An SNA Approach |
| description |
Digital servitization changes the way in which manufacturing firms offer their traditional products. Digital services support manufacturing firms to transform their product-oriented business models to service-oriented business models. Additionally, digital servitization affects manufacturing firms to offer digital solutions for their customers. According to this influence, the manufacturing firms change their ecosystems with the transition from product-oriented services to digital solutions. This paper investigates the ecosystem transformation of manufacturing firms. The current dataset includes 690 observations of manufacturing firms from the Republic of Serbia in the period of five years. The trend of the use of digital services in manufacturing firms was evaluated using a Social Network Analysis. The empirical results indicate that manufacturing firms from transition economies increased the use of digital services by 20% from 2015 to 2020. |
| format |
article |
| author |
Nikola Zivlak Slavko Rakic Ugljesa Marjanovic Danijela Ciric Branislav Bogojevic* |
| author_facet |
Nikola Zivlak Slavko Rakic Ugljesa Marjanovic Danijela Ciric Branislav Bogojevic* |
| author_sort |
Nikola Zivlak |
| title |
The Role of Digital Servitization in Transition Economy: An SNA Approach |
| title_short |
The Role of Digital Servitization in Transition Economy: An SNA Approach |
| title_full |
The Role of Digital Servitization in Transition Economy: An SNA Approach |
| title_fullStr |
The Role of Digital Servitization in Transition Economy: An SNA Approach |
| title_full_unstemmed |
The Role of Digital Servitization in Transition Economy: An SNA Approach |
| title_sort |
role of digital servitization in transition economy: an sna approach |
| publisher |
Faculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in Osijek |
| publishDate |
2021 |
| url |
https://doaj.org/article/06f303e341f64b85ad01fb82776bea6f |
| work_keys_str_mv |
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