Lack of business planning: A barrier to successful implementation of total quality management in South African agricultural small-, micro- and medium-sized enterprises

This study aimed to establish baseline data for performance concerning the business planning function of agricultural small-, micro- and medium-sized enterprises (Agri-SMMEs) in the Eastern Cape Province, South Africa. It also endeavoured to investigate the extent to which Agri-SMMEs that had adopte...

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Autores principales:	Awonke Sonandi, Mmboswobeni W. Ladzani, Eric J. Nealer
Formato:	article
Lenguaje:	EN
Publicado:	AOSIS 2021
Materias:	tqm south african excellence model business planning agricultural small- micro- and medium-sized enterprises Science Q Social Sciences H
Acceso en línea:	https://doaj.org/article/07473686d5f24b4dbe9dfe0d13543381
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spelling	oai:doaj.org-article:07473686d5f24b4dbe9dfe0d135433812021-11-24T07:49:06ZLack of business planning: A barrier to successful implementation of total quality management in South African agricultural small-, micro- and medium-sized enterprises1817-44342415-200510.4102/td.v17i1.1013https://doaj.org/article/07473686d5f24b4dbe9dfe0d135433812021-10-01T00:00:00Zhttps://td-sa.net/index.php/td/article/view/1013https://doaj.org/toc/1817-4434https://doaj.org/toc/2415-2005This study aimed to establish baseline data for performance concerning the business planning function of agricultural small-, micro- and medium-sized enterprises (Agri-SMMEs) in the Eastern Cape Province, South Africa. It also endeavoured to investigate the extent to which Agri-SMMEs that had adopted total quality management (TQM) had improved their business planning performance. An action research design and mixed methods, which included the internationally recognised South African Excellence Model (SAEM), were used to collect qualitative and quantitative data from Agri-SMMEs in the Western Eastern Cape (WEC) that had adopted the TQM philosophy, as well as from WEC and Eastern Eastern Cape (EEC) Agri-SMMEs that had not adopted that philosophy. Whether or not they had adopted TQM, the Agri-SMMEs studied were performing poorly relating to the business planning function when benchmarked against world-class standards. Hence, Agri-SMMEs that had implemented the TQM process did not necessarily have a performance advantage over those that had not adopted the process. With respect to practical implications, the use of the SAEM for continuous performance improvement of the business planning function should be promoted and interventions should be provided for the identified shortcomings relevant to this function. It is the first study of its kind to be conducted in the agricultural sector in South Africa. Therefore, the findings should provide a useful guide to enterprises contemplating implementing a TQM programme.Awonke SonandiMmboswobeni W. LadzaniEric J. NealerAOSISarticletqmsouth african excellence modelbusiness planningagricultural small-micro- and medium-sized enterprisesScienceQSocial SciencesHENThe Journal for Transdisciplinary Research in Southern Africa, Vol 17, Iss 1, Pp e1-e10 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	tqm south african excellence model business planning agricultural small- micro- and medium-sized enterprises Science Q Social Sciences H
spellingShingle	tqm south african excellence model business planning agricultural small- micro- and medium-sized enterprises Science Q Social Sciences H Awonke Sonandi Mmboswobeni W. Ladzani Eric J. Nealer Lack of business planning: A barrier to successful implementation of total quality management in South African agricultural small-, micro- and medium-sized enterprises
description	This study aimed to establish baseline data for performance concerning the business planning function of agricultural small-, micro- and medium-sized enterprises (Agri-SMMEs) in the Eastern Cape Province, South Africa. It also endeavoured to investigate the extent to which Agri-SMMEs that had adopted total quality management (TQM) had improved their business planning performance. An action research design and mixed methods, which included the internationally recognised South African Excellence Model (SAEM), were used to collect qualitative and quantitative data from Agri-SMMEs in the Western Eastern Cape (WEC) that had adopted the TQM philosophy, as well as from WEC and Eastern Eastern Cape (EEC) Agri-SMMEs that had not adopted that philosophy. Whether or not they had adopted TQM, the Agri-SMMEs studied were performing poorly relating to the business planning function when benchmarked against world-class standards. Hence, Agri-SMMEs that had implemented the TQM process did not necessarily have a performance advantage over those that had not adopted the process. With respect to practical implications, the use of the SAEM for continuous performance improvement of the business planning function should be promoted and interventions should be provided for the identified shortcomings relevant to this function. It is the first study of its kind to be conducted in the agricultural sector in South Africa. Therefore, the findings should provide a useful guide to enterprises contemplating implementing a TQM programme.
format	article
author	Awonke Sonandi Mmboswobeni W. Ladzani Eric J. Nealer
author_facet	Awonke Sonandi Mmboswobeni W. Ladzani Eric J. Nealer
author_sort	Awonke Sonandi
title	Lack of business planning: A barrier to successful implementation of total quality management in South African agricultural small-, micro- and medium-sized enterprises
title_short	Lack of business planning: A barrier to successful implementation of total quality management in South African agricultural small-, micro- and medium-sized enterprises
title_full	Lack of business planning: A barrier to successful implementation of total quality management in South African agricultural small-, micro- and medium-sized enterprises
title_fullStr	Lack of business planning: A barrier to successful implementation of total quality management in South African agricultural small-, micro- and medium-sized enterprises
title_full_unstemmed	Lack of business planning: A barrier to successful implementation of total quality management in South African agricultural small-, micro- and medium-sized enterprises
title_sort	lack of business planning: a barrier to successful implementation of total quality management in south african agricultural small-, micro- and medium-sized enterprises
publisher	AOSIS
publishDate	2021
url	https://doaj.org/article/07473686d5f24b4dbe9dfe0d13543381
work_keys_str_mv	AT awonkesonandi lackofbusinessplanningabarriertosuccessfulimplementationoftotalqualitymanagementinsouthafricanagriculturalsmallmicroandmediumsizedenterprises AT mmboswobeniwladzani lackofbusinessplanningabarriertosuccessfulimplementationoftotalqualitymanagementinsouthafricanagriculturalsmallmicroandmediumsizedenterprises AT ericjnealer lackofbusinessplanningabarriertosuccessfulimplementationoftotalqualitymanagementinsouthafricanagriculturalsmallmicroandmediumsizedenterprises
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Lack of business planning: A barrier to successful implementation of total quality management in South African agricultural small-, micro- and medium-sized enterprises

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