Telephone, video, equity and access in virtual care

Current public health measures catalyzed a large shift to virtual care, resulting in a great uptake in telephone and video-enabled care. While pre-pandemic public healthcare funding rarely covered the telephone as a reimbursable care delivery model, it has proven a crucial offering for many populati...

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Autores principales: Tyla Thomas-Jacques, Trevor Jamieson, James Shaw
Formato: article
Lenguaje:EN
Publicado: Nature Portfolio 2021
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Acceso en línea:https://doaj.org/article/07b1f0c2a65a4cbabf6aa08660595190
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spelling oai:doaj.org-article:07b1f0c2a65a4cbabf6aa086605951902021-11-21T12:05:38ZTelephone, video, equity and access in virtual care10.1038/s41746-021-00528-y2398-6352https://doaj.org/article/07b1f0c2a65a4cbabf6aa086605951902021-11-01T00:00:00Zhttps://doi.org/10.1038/s41746-021-00528-yhttps://doaj.org/toc/2398-6352Current public health measures catalyzed a large shift to virtual care, resulting in a great uptake in telephone and video-enabled care. While pre-pandemic public healthcare funding rarely covered the telephone as a reimbursable care delivery model, it has proven a crucial offering for many populations. As the new standard of virtual service delivery is being solidified, simple technological solutions that provide access to care must continue to be supported. This paper explores an important consequence of relying on complex technologies as the new standard of virtual care: the risk of exacerbating health disparities by enabling a deeper digital divide for marginalized populations.Tyla Thomas-JacquesTrevor JamiesonJames ShawNature PortfolioarticleComputer applications to medicine. Medical informaticsR858-859.7ENnpj Digital Medicine, Vol 4, Iss 1, Pp 1-3 (2021)
institution DOAJ
collection DOAJ
language EN
topic Computer applications to medicine. Medical informatics
R858-859.7
spellingShingle Computer applications to medicine. Medical informatics
R858-859.7
Tyla Thomas-Jacques
Trevor Jamieson
James Shaw
Telephone, video, equity and access in virtual care
description Current public health measures catalyzed a large shift to virtual care, resulting in a great uptake in telephone and video-enabled care. While pre-pandemic public healthcare funding rarely covered the telephone as a reimbursable care delivery model, it has proven a crucial offering for many populations. As the new standard of virtual service delivery is being solidified, simple technological solutions that provide access to care must continue to be supported. This paper explores an important consequence of relying on complex technologies as the new standard of virtual care: the risk of exacerbating health disparities by enabling a deeper digital divide for marginalized populations.
format article
author Tyla Thomas-Jacques
Trevor Jamieson
James Shaw
author_facet Tyla Thomas-Jacques
Trevor Jamieson
James Shaw
author_sort Tyla Thomas-Jacques
title Telephone, video, equity and access in virtual care
title_short Telephone, video, equity and access in virtual care
title_full Telephone, video, equity and access in virtual care
title_fullStr Telephone, video, equity and access in virtual care
title_full_unstemmed Telephone, video, equity and access in virtual care
title_sort telephone, video, equity and access in virtual care
publisher Nature Portfolio
publishDate 2021
url https://doaj.org/article/07b1f0c2a65a4cbabf6aa08660595190
work_keys_str_mv AT tylathomasjacques telephonevideoequityandaccessinvirtualcare
AT trevorjamieson telephonevideoequityandaccessinvirtualcare
AT jamesshaw telephonevideoequityandaccessinvirtualcare
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