Telephone, video, equity and access in virtual care
Current public health measures catalyzed a large shift to virtual care, resulting in a great uptake in telephone and video-enabled care. While pre-pandemic public healthcare funding rarely covered the telephone as a reimbursable care delivery model, it has proven a crucial offering for many populati...
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Nature Portfolio
2021
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oai:doaj.org-article:07b1f0c2a65a4cbabf6aa086605951902021-11-21T12:05:38ZTelephone, video, equity and access in virtual care10.1038/s41746-021-00528-y2398-6352https://doaj.org/article/07b1f0c2a65a4cbabf6aa086605951902021-11-01T00:00:00Zhttps://doi.org/10.1038/s41746-021-00528-yhttps://doaj.org/toc/2398-6352Current public health measures catalyzed a large shift to virtual care, resulting in a great uptake in telephone and video-enabled care. While pre-pandemic public healthcare funding rarely covered the telephone as a reimbursable care delivery model, it has proven a crucial offering for many populations. As the new standard of virtual service delivery is being solidified, simple technological solutions that provide access to care must continue to be supported. This paper explores an important consequence of relying on complex technologies as the new standard of virtual care: the risk of exacerbating health disparities by enabling a deeper digital divide for marginalized populations.Tyla Thomas-JacquesTrevor JamiesonJames ShawNature PortfolioarticleComputer applications to medicine. Medical informaticsR858-859.7ENnpj Digital Medicine, Vol 4, Iss 1, Pp 1-3 (2021) |
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Computer applications to medicine. Medical informatics R858-859.7 |
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Computer applications to medicine. Medical informatics R858-859.7 Tyla Thomas-Jacques Trevor Jamieson James Shaw Telephone, video, equity and access in virtual care |
description |
Current public health measures catalyzed a large shift to virtual care, resulting in a great uptake in telephone and video-enabled care. While pre-pandemic public healthcare funding rarely covered the telephone as a reimbursable care delivery model, it has proven a crucial offering for many populations. As the new standard of virtual service delivery is being solidified, simple technological solutions that provide access to care must continue to be supported. This paper explores an important consequence of relying on complex technologies as the new standard of virtual care: the risk of exacerbating health disparities by enabling a deeper digital divide for marginalized populations. |
format |
article |
author |
Tyla Thomas-Jacques Trevor Jamieson James Shaw |
author_facet |
Tyla Thomas-Jacques Trevor Jamieson James Shaw |
author_sort |
Tyla Thomas-Jacques |
title |
Telephone, video, equity and access in virtual care |
title_short |
Telephone, video, equity and access in virtual care |
title_full |
Telephone, video, equity and access in virtual care |
title_fullStr |
Telephone, video, equity and access in virtual care |
title_full_unstemmed |
Telephone, video, equity and access in virtual care |
title_sort |
telephone, video, equity and access in virtual care |
publisher |
Nature Portfolio |
publishDate |
2021 |
url |
https://doaj.org/article/07b1f0c2a65a4cbabf6aa08660595190 |
work_keys_str_mv |
AT tylathomasjacques telephonevideoequityandaccessinvirtualcare AT trevorjamieson telephonevideoequityandaccessinvirtualcare AT jamesshaw telephonevideoequityandaccessinvirtualcare |
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1718419224843517952 |