The model development of industrial brand loyalty: Assessing the rational and emotional aspects as antecedents of loyalty

The purpose of the study is to develop a brand loyalty model with perspectives from rational and emotional aspects. The research investigates the relevant antecedents of the brand loyalty model with the respondents from various industries in the chemical emulsion market. The research is a quantitati...

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Autores principales: Andreas Samudro, Vonny Susanti
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2021
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Acceso en línea:https://doaj.org/article/09a7f3a8d0144c20b4d9d59f7c6e6b80
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