Practice models and challenges in teledermatology: a study of collective experiences from teledermatologists.

<h4>Background</h4>Despite increasing practice of teledermatology in the U.S., teledermatology practice models and real-world challenges are rarely studied.<h4>Methods</h4>The primary objective was to examine teledermatology practice models and shared challenges among teleder...

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Autores principales: April W Armstrong, Mei W Kwong, Lynda Ledo, Thomas S Nesbitt, Sandra L Shewry
Formato: article
Lenguaje:EN
Publicado: Public Library of Science (PLoS) 2011
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Acceso en línea:https://doaj.org/article/0b4d4ba374984da280245d031cd9e58f
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Sumario:<h4>Background</h4>Despite increasing practice of teledermatology in the U.S., teledermatology practice models and real-world challenges are rarely studied.<h4>Methods</h4>The primary objective was to examine teledermatology practice models and shared challenges among teledermatologists in California, focusing on practice operations, reimbursement considerations, barriers to sustainability, and incentives. We conducted in-depth interviews with teledermatologists that practiced store-and-forward or live-interactive teledermatology from January 1, 2007 through March 30, 2011 in California.<h4>Results</h4>Seventeen teledermatologists from academia, private practice, health maintenance organizations, and county settings participated in the study. Among them, 76% practiced store-and-forward only, 6% practiced live-interactive only, and 18% practiced both modalities. Only 29% received structured training in teledermatology. The average number of years practicing teledermatology was 4.29 years (SD±2.81). Approximately 47% of teledermatologists served at least one Federally Qualified Health Center. Over 75% of patients seen via teledermatology were at or below 200% federal poverty level and usually lived in rural regions without dermatologist access. Practice challenges were identified in the following areas. Teledermatologists faced delays in reimbursements and non-reimbursement of teledermatology services. The primary reason for operational inefficiency was poor image quality and/or inadequate history. Costly and inefficient software platforms and lack of communication with referring providers also presented barriers.<h4>Conclusion</h4>Teledermatology enables underserved populations to access specialty care. Improvements in reimbursement mechanisms, efficient technology platforms, communication with referring providers, and teledermatology training are necessary to support sustainable practices.