Tuned in on senders’ self-revelation: Emojis and emotional intelligence influence interpretation of WhatsApp messages

Emojis function like nonverbal cues in digital communication, but how do they impact the meaning of a message? We tested experimentally (N = 50) if the presence of emojis in WhatsApp messages influences their interpretation as either factual information, self-revelation of the sender, relationship...

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Autores principales:	Juliane Völker, Carolin Mannheim
Formato:	article
Lenguaje:	EN
Publicado:	Elsevier 2021
Materias:	Emojis Instant messaging Four-ears model Message interpretation Emotional intelligence Electronic computers. Computer science QA75.5-76.95 Psychology BF1-990
Acceso en línea:	https://doaj.org/article/0bda67011a4a4918bb194f0ee109fdde
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spelling	oai:doaj.org-article:0bda67011a4a4918bb194f0ee109fdde2021-12-01T05:03:46ZTuned in on senders’ self-revelation: Emojis and emotional intelligence influence interpretation of WhatsApp messages2451-958810.1016/j.chbr.2021.100062https://doaj.org/article/0bda67011a4a4918bb194f0ee109fdde2021-01-01T00:00:00Zhttp://www.sciencedirect.com/science/article/pii/S2451958821000105https://doaj.org/toc/2451-9588Emojis function like nonverbal cues in digital communication, but how do they impact the meaning of a message? We tested experimentally (N = 50) if the presence of emojis in WhatsApp messages influences their interpretation as either factual information, self-revelation of the sender, relationship information, or an appeal (“four-ears model”). Messages were most frequently interpretated as self-revelation, especially if they contained an emoji, whereas sole text messages were equally as frequently perceived as either self-revelation or factual information. The interpretation of messages with or without emojis interacted with whether their content was positive or negative. Additionally, recipient’s emotional intelligence both as an ability (cognitive measure) and trait (personality measure) was associated with interpreting self-revelation, but only in emoji messages. Emojis may thus provide the cues necessary to extract emotional information from text-based messages, to which emotionally intelligent recipients seem to be especially responsive.Juliane VölkerCarolin MannheimElsevierarticleEmojisInstant messagingFour-ears modelMessage interpretationEmotional intelligenceElectronic computers. Computer scienceQA75.5-76.95PsychologyBF1-990ENComputers in Human Behavior Reports, Vol 3, Iss , Pp 100062- (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Emojis Instant messaging Four-ears model Message interpretation Emotional intelligence Electronic computers. Computer science QA75.5-76.95 Psychology BF1-990
spellingShingle	Emojis Instant messaging Four-ears model Message interpretation Emotional intelligence Electronic computers. Computer science QA75.5-76.95 Psychology BF1-990 Juliane Völker Carolin Mannheim Tuned in on senders’ self-revelation: Emojis and emotional intelligence influence interpretation of WhatsApp messages
description	Emojis function like nonverbal cues in digital communication, but how do they impact the meaning of a message? We tested experimentally (N = 50) if the presence of emojis in WhatsApp messages influences their interpretation as either factual information, self-revelation of the sender, relationship information, or an appeal (“four-ears model”). Messages were most frequently interpretated as self-revelation, especially if they contained an emoji, whereas sole text messages were equally as frequently perceived as either self-revelation or factual information. The interpretation of messages with or without emojis interacted with whether their content was positive or negative. Additionally, recipient’s emotional intelligence both as an ability (cognitive measure) and trait (personality measure) was associated with interpreting self-revelation, but only in emoji messages. Emojis may thus provide the cues necessary to extract emotional information from text-based messages, to which emotionally intelligent recipients seem to be especially responsive.
format	article
author	Juliane Völker Carolin Mannheim
author_facet	Juliane Völker Carolin Mannheim
author_sort	Juliane Völker
title	Tuned in on senders’ self-revelation: Emojis and emotional intelligence influence interpretation of WhatsApp messages
title_short	Tuned in on senders’ self-revelation: Emojis and emotional intelligence influence interpretation of WhatsApp messages
title_full	Tuned in on senders’ self-revelation: Emojis and emotional intelligence influence interpretation of WhatsApp messages
title_fullStr	Tuned in on senders’ self-revelation: Emojis and emotional intelligence influence interpretation of WhatsApp messages
title_full_unstemmed	Tuned in on senders’ self-revelation: Emojis and emotional intelligence influence interpretation of WhatsApp messages
title_sort	tuned in on senders’ self-revelation: emojis and emotional intelligence influence interpretation of whatsapp messages
publisher	Elsevier
publishDate	2021
url	https://doaj.org/article/0bda67011a4a4918bb194f0ee109fdde
work_keys_str_mv	AT julianevolker tunedinonsendersselfrevelationemojisandemotionalintelligenceinfluenceinterpretationofwhatsappmessages AT carolinmannheim tunedinonsendersselfrevelationemojisandemotionalintelligenceinfluenceinterpretationofwhatsappmessages
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Tuned in on senders’ self-revelation: Emojis and emotional intelligence influence interpretation of WhatsApp messages

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