Lost in motivation? The case of a Norwegian community healthcare project on ethical reflection

Innovations are needed to meet increasing challenges in public healthcare, and type of motivation has been identified as a pivotal factor for the success of an innovation. New public management crowd out the intrinsic motivation of employees which has resulted in a quest for more self-reliant servic...

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Autores principales: Heidi Rapp Nilsen, Toril Ringholm
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2019
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Acceso en línea:https://doaj.org/article/0bdd880d7e594e958ea2648ebe2274d9
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spelling oai:doaj.org-article:0bdd880d7e594e958ea2648ebe2274d92021-12-02T16:07:28ZLost in motivation? The case of a Norwegian community healthcare project on ethical reflection2331-197510.1080/23311975.2019.1632045https://doaj.org/article/0bdd880d7e594e958ea2648ebe2274d92019-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2019.1632045https://doaj.org/toc/2331-1975Innovations are needed to meet increasing challenges in public healthcare, and type of motivation has been identified as a pivotal factor for the success of an innovation. New public management crowd out the intrinsic motivation of employees which has resulted in a quest for more self-reliant service providers. This paper takes the opposite point of departure asking if intrinsic motivation can be at the cost of the public purpose of innovations. This paper is a case study of 180 municipalities whom chose to participate in the largest healthcare project on ethical reflection in Norway. Thousands of community health-care workers performed innovative activities by establishing ethical reflection on a regular basis. We have investigated if the municipalities’ type of motivation is of importance for the type of results of the project, and how the results correspond with the policy signals on the very purpose of establishing ethical reflection in health care. We find that intrinsic motivation of enhanced competence crowds out the extrinsic motivation and public value of patient satisfaction. The link in the program theory between objective and purpose is too weak to induce a better fulfilment of the purpose.Heidi Rapp NilsenToril RingholmTaylor & Francis Grouparticleintrinsic motivationextrinsic motivationcrowding outprogram theoryinnovationBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 6, Iss 1 (2019)
institution DOAJ
collection DOAJ
language EN
topic intrinsic motivation
extrinsic motivation
crowding out
program theory
innovation
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle intrinsic motivation
extrinsic motivation
crowding out
program theory
innovation
Business
HF5001-6182
Management. Industrial management
HD28-70
Heidi Rapp Nilsen
Toril Ringholm
Lost in motivation? The case of a Norwegian community healthcare project on ethical reflection
description Innovations are needed to meet increasing challenges in public healthcare, and type of motivation has been identified as a pivotal factor for the success of an innovation. New public management crowd out the intrinsic motivation of employees which has resulted in a quest for more self-reliant service providers. This paper takes the opposite point of departure asking if intrinsic motivation can be at the cost of the public purpose of innovations. This paper is a case study of 180 municipalities whom chose to participate in the largest healthcare project on ethical reflection in Norway. Thousands of community health-care workers performed innovative activities by establishing ethical reflection on a regular basis. We have investigated if the municipalities’ type of motivation is of importance for the type of results of the project, and how the results correspond with the policy signals on the very purpose of establishing ethical reflection in health care. We find that intrinsic motivation of enhanced competence crowds out the extrinsic motivation and public value of patient satisfaction. The link in the program theory between objective and purpose is too weak to induce a better fulfilment of the purpose.
format article
author Heidi Rapp Nilsen
Toril Ringholm
author_facet Heidi Rapp Nilsen
Toril Ringholm
author_sort Heidi Rapp Nilsen
title Lost in motivation? The case of a Norwegian community healthcare project on ethical reflection
title_short Lost in motivation? The case of a Norwegian community healthcare project on ethical reflection
title_full Lost in motivation? The case of a Norwegian community healthcare project on ethical reflection
title_fullStr Lost in motivation? The case of a Norwegian community healthcare project on ethical reflection
title_full_unstemmed Lost in motivation? The case of a Norwegian community healthcare project on ethical reflection
title_sort lost in motivation? the case of a norwegian community healthcare project on ethical reflection
publisher Taylor & Francis Group
publishDate 2019
url https://doaj.org/article/0bdd880d7e594e958ea2648ebe2274d9
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