It’s a small bit of advice, but actually on the day, made such a difference…: perceptions of quality in abortion care in England and Wales

Plain English summary Quality of care is an important aspect of delivering healthcare in a patient-centred manner. There is a lack of agreement about what consititutes quality care for an abortion service. In our study, we interviewed 24 participants who had an abortion in the last 6 months to asses...

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Autores principales:	Katherine C. Whitehouse, Rebecca Blaylock, Shelly Makleff, Patricia A. Lohr
Formato:	article
Lenguaje:	EN
Publicado:	BMC 2021
Materias:	Abortion Termination of pregnancy Quality of care Qualitative research Health services research Quality improvement Gynecology and obstetrics RG1-991
Acceso en línea:	https://doaj.org/article/0d815f97b6b7475285ee2b3c32b2ed1e
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spelling	oai:doaj.org-article:0d815f97b6b7475285ee2b3c32b2ed1e2021-11-14T12:31:33ZIt’s a small bit of advice, but actually on the day, made such a difference…: perceptions of quality in abortion care in England and Wales10.1186/s12978-021-01270-01742-4755https://doaj.org/article/0d815f97b6b7475285ee2b3c32b2ed1e2021-11-01T00:00:00Zhttps://doi.org/10.1186/s12978-021-01270-0https://doaj.org/toc/1742-4755Plain English summary Quality of care is an important aspect of delivering healthcare in a patient-centred manner. There is a lack of agreement about what consititutes quality care for an abortion service. In our study, we interviewed 24 participants who had an abortion in the last 6 months to assess their perceptions of quality of care. Based on our analysis, we identified 4 themes that were important contributors to quality: (1) interactions with clinic staff or other patients, (2) information and preparation for the abortion, (3) making choices about care, and (4) access to abortion care. Almost all of our study participants said that positive interactions with clinic staff contributed to a quality experience. Participants wanted to be well-prepared for their abortion. They reported a negative experience when the information they were given did not match their experience. Participants felt that active participation in choices around their abortion experience improved quality. Finally, ease of access to abortion care made for a more positive experience. Abortion providers and researchers should consider using the results of our study to ensure their services meet patients’ needs.Katherine C. WhitehouseRebecca BlaylockShelly MakleffPatricia A. LohrBMCarticleAbortionTermination of pregnancyQuality of careQualitative researchHealth services researchQuality improvementGynecology and obstetricsRG1-991ENReproductive Health, Vol 18, Iss 1, Pp 1-9 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Abortion Termination of pregnancy Quality of care Qualitative research Health services research Quality improvement Gynecology and obstetrics RG1-991
spellingShingle	Abortion Termination of pregnancy Quality of care Qualitative research Health services research Quality improvement Gynecology and obstetrics RG1-991 Katherine C. Whitehouse Rebecca Blaylock Shelly Makleff Patricia A. Lohr It’s a small bit of advice, but actually on the day, made such a difference…: perceptions of quality in abortion care in England and Wales
description	Plain English summary Quality of care is an important aspect of delivering healthcare in a patient-centred manner. There is a lack of agreement about what consititutes quality care for an abortion service. In our study, we interviewed 24 participants who had an abortion in the last 6 months to assess their perceptions of quality of care. Based on our analysis, we identified 4 themes that were important contributors to quality: (1) interactions with clinic staff or other patients, (2) information and preparation for the abortion, (3) making choices about care, and (4) access to abortion care. Almost all of our study participants said that positive interactions with clinic staff contributed to a quality experience. Participants wanted to be well-prepared for their abortion. They reported a negative experience when the information they were given did not match their experience. Participants felt that active participation in choices around their abortion experience improved quality. Finally, ease of access to abortion care made for a more positive experience. Abortion providers and researchers should consider using the results of our study to ensure their services meet patients’ needs.
format	article
author	Katherine C. Whitehouse Rebecca Blaylock Shelly Makleff Patricia A. Lohr
author_facet	Katherine C. Whitehouse Rebecca Blaylock Shelly Makleff Patricia A. Lohr
author_sort	Katherine C. Whitehouse
title	It’s a small bit of advice, but actually on the day, made such a difference…: perceptions of quality in abortion care in England and Wales
title_short	It’s a small bit of advice, but actually on the day, made such a difference…: perceptions of quality in abortion care in England and Wales
title_full	It’s a small bit of advice, but actually on the day, made such a difference…: perceptions of quality in abortion care in England and Wales
title_fullStr	It’s a small bit of advice, but actually on the day, made such a difference…: perceptions of quality in abortion care in England and Wales
title_full_unstemmed	It’s a small bit of advice, but actually on the day, made such a difference…: perceptions of quality in abortion care in England and Wales
title_sort	it’s a small bit of advice, but actually on the day, made such a difference…: perceptions of quality in abortion care in england and wales
publisher	BMC
publishDate	2021
url	https://doaj.org/article/0d815f97b6b7475285ee2b3c32b2ed1e
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It’s a small bit of advice, but actually on the day, made such a difference…: perceptions of quality in abortion care in England and Wales

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