Leveraging learning with gamification: An experimental case study with bank managers

Gamification has attracted the attention of academics and practitioners as a promising tool for promoting behavioral change. This paper is an experimental case study investigating the effects of gamification on the learning outcomes when used as an instructional procedure for training managers in a...

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Autores principales:	Felipe Cechella, Gardênia Abbad, Ralf Wagner
Formato:	article
Lenguaje:	EN
Publicado:	Elsevier 2021
Materias:	Gamification Training Learning Education Electronic computers. Computer science QA75.5-76.95 Psychology BF1-990
Acceso en línea:	https://doaj.org/article/105bc6084eb7483aab70fb951d20d63e
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id	oai:doaj.org-article:105bc6084eb7483aab70fb951d20d63e
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spelling	oai:doaj.org-article:105bc6084eb7483aab70fb951d20d63e2021-12-01T05:03:37ZLeveraging learning with gamification: An experimental case study with bank managers2451-958810.1016/j.chbr.2020.100044https://doaj.org/article/105bc6084eb7483aab70fb951d20d63e2021-01-01T00:00:00Zhttp://www.sciencedirect.com/science/article/pii/S2451958820300440https://doaj.org/toc/2451-9588Gamification has attracted the attention of academics and practitioners as a promising tool for promoting behavioral change. This paper is an experimental case study investigating the effects of gamification on the learning outcomes when used as an instructional procedure for training managers in a Brazilian bank. High-order cognitive learning was assessed with situational tests before and after the training events. Data were collected in a quasi-experimental design involving three groups, two groups in training events and one untrained control group. The results show that gamification had a positive effect on learning but with results similar to training that used an instructional design without gamification. Gamification facilitated learning even with less time available for conceptual explanations and discussions. Competitive game elements were shown to be effective as an aspect of instructional design, especially when a digital feedback system was used as an assessment tool in training. This study innovatively collected data in a Brazilian bank and developed an instrument to measure high-order cognitive skills. Further investigation is required using other game elements that promote cooperation, autonomy, and personalization.Felipe CechellaGardênia AbbadRalf WagnerElsevierarticleGamificationTrainingLearningEducationElectronic computers. Computer scienceQA75.5-76.95PsychologyBF1-990ENComputers in Human Behavior Reports, Vol 3, Iss , Pp 100044- (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Gamification Training Learning Education Electronic computers. Computer science QA75.5-76.95 Psychology BF1-990
spellingShingle	Gamification Training Learning Education Electronic computers. Computer science QA75.5-76.95 Psychology BF1-990 Felipe Cechella Gardênia Abbad Ralf Wagner Leveraging learning with gamification: An experimental case study with bank managers
description	Gamification has attracted the attention of academics and practitioners as a promising tool for promoting behavioral change. This paper is an experimental case study investigating the effects of gamification on the learning outcomes when used as an instructional procedure for training managers in a Brazilian bank. High-order cognitive learning was assessed with situational tests before and after the training events. Data were collected in a quasi-experimental design involving three groups, two groups in training events and one untrained control group. The results show that gamification had a positive effect on learning but with results similar to training that used an instructional design without gamification. Gamification facilitated learning even with less time available for conceptual explanations and discussions. Competitive game elements were shown to be effective as an aspect of instructional design, especially when a digital feedback system was used as an assessment tool in training. This study innovatively collected data in a Brazilian bank and developed an instrument to measure high-order cognitive skills. Further investigation is required using other game elements that promote cooperation, autonomy, and personalization.
format	article
author	Felipe Cechella Gardênia Abbad Ralf Wagner
author_facet	Felipe Cechella Gardênia Abbad Ralf Wagner
author_sort	Felipe Cechella
title	Leveraging learning with gamification: An experimental case study with bank managers
title_short	Leveraging learning with gamification: An experimental case study with bank managers
title_full	Leveraging learning with gamification: An experimental case study with bank managers
title_fullStr	Leveraging learning with gamification: An experimental case study with bank managers
title_full_unstemmed	Leveraging learning with gamification: An experimental case study with bank managers
title_sort	leveraging learning with gamification: an experimental case study with bank managers
publisher	Elsevier
publishDate	2021
url	https://doaj.org/article/105bc6084eb7483aab70fb951d20d63e
work_keys_str_mv	AT felipecechella leveraginglearningwithgamificationanexperimentalcasestudywithbankmanagers AT gardeniaabbad leveraginglearningwithgamificationanexperimentalcasestudywithbankmanagers AT ralfwagner leveraginglearningwithgamificationanexperimentalcasestudywithbankmanagers
_version_	1718405523445907456

Leveraging learning with gamification: An experimental case study with bank managers

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