TeleBoard: The move to a virtual family advisory board

Restrictions on in-person meetings were going to hamper the ability for the well-established Family Advisory Board (FAB) for our pediatric hospital to continue meeting unless a virtual meeting platform was introduced. The FAB was moved to a virtual platform for the April and May 2020 meetings. Atten...

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Autores principales:	Sheryl Chadwick, DeeJo Miller, Kathryn Taff, Amanda Montalbano
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2020
Materias:	hospital administration quality improvement safety diversity equity covid-19 patient experience Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/12bd12a4944340ac9afcb2ad4f70539b
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spelling	oai:doaj.org-article:12bd12a4944340ac9afcb2ad4f70539b2021-11-15T04:31:20ZTeleBoard: The move to a virtual family advisory board2372-0247https://doaj.org/article/12bd12a4944340ac9afcb2ad4f70539b2020-08-01T00:00:00Zhttps://pxjournal.org/journal/vol7/iss2/17https://doaj.org/toc/2372-0247Restrictions on in-person meetings were going to hamper the ability for the well-established Family Advisory Board (FAB) for our pediatric hospital to continue meeting unless a virtual meeting platform was introduced. The FAB was moved to a virtual platform for the April and May 2020 meetings. Attendance rates from family members and staff were measured and compared to the previous 14 in-person meetings. Contributions during the virtual meetings from each attendee type were recorded to analyze engagement during virtual meetings. There was no statistical difference in average attendance for virtual compared to in-person meetings, 75% versus 64.3% for family members (p-value = 0.20) and 70% versus 56.2% for staff (p-value = 0.38). Family members offered more new ideas (11 to 31) and verbal contributions (24 to 53) from April to May, respectively. Staff gave more affirmations than family members in April (56 staff vs. 15 family), but this inverted in May (35 staff vs. 113 family). The variety of voice from family representatives increased for all contribution types except verbal from April (100%) to May (50%). In our setting, we found Family Advisory Board meeting attendance was equivalent to in-person meetings with the potential added benefit of being more inclusive to marginalized or under-represented groups. <strong>Experience Framework</strong> This article is associated with the Patient, Family & Community Engagement lens of The Beryl Institute Experience Framework. (<a href="http://bit.ly/ExperienceFramework">http://bit.ly/ExperienceFramework</a>) <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Patient%2C%20Family%20%26%20Community%20Engagement%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-PatientFamilyCommunityEngagement">Access other resources</a> related to this lens.</li> </ul>Sheryl ChadwickDeeJo MillerKathryn TaffAmanda MontalbanoThe Beryl Institutearticlehospital administrationquality improvementsafetydiversityequitycovid-19patient experienceMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	hospital administration quality improvement safety diversity equity covid-19 patient experience Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	hospital administration quality improvement safety diversity equity covid-19 patient experience Medicine (General) R5-920 Public aspects of medicine RA1-1270 Sheryl Chadwick DeeJo Miller Kathryn Taff Amanda Montalbano TeleBoard: The move to a virtual family advisory board
description	Restrictions on in-person meetings were going to hamper the ability for the well-established Family Advisory Board (FAB) for our pediatric hospital to continue meeting unless a virtual meeting platform was introduced. The FAB was moved to a virtual platform for the April and May 2020 meetings. Attendance rates from family members and staff were measured and compared to the previous 14 in-person meetings. Contributions during the virtual meetings from each attendee type were recorded to analyze engagement during virtual meetings. There was no statistical difference in average attendance for virtual compared to in-person meetings, 75% versus 64.3% for family members (p-value = 0.20) and 70% versus 56.2% for staff (p-value = 0.38). Family members offered more new ideas (11 to 31) and verbal contributions (24 to 53) from April to May, respectively. Staff gave more affirmations than family members in April (56 staff vs. 15 family), but this inverted in May (35 staff vs. 113 family). The variety of voice from family representatives increased for all contribution types except verbal from April (100%) to May (50%). In our setting, we found Family Advisory Board meeting attendance was equivalent to in-person meetings with the potential added benefit of being more inclusive to marginalized or under-represented groups. <strong>Experience Framework</strong> This article is associated with the Patient, Family & Community Engagement lens of The Beryl Institute Experience Framework. (<a href="http://bit.ly/ExperienceFramework">http://bit.ly/ExperienceFramework</a>) <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Patient%2C%20Family%20%26%20Community%20Engagement%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-PatientFamilyCommunityEngagement">Access other resources</a> related to this lens.</li> </ul>
format	article
author	Sheryl Chadwick DeeJo Miller Kathryn Taff Amanda Montalbano
author_facet	Sheryl Chadwick DeeJo Miller Kathryn Taff Amanda Montalbano
author_sort	Sheryl Chadwick
title	TeleBoard: The move to a virtual family advisory board
title_short	TeleBoard: The move to a virtual family advisory board
title_full	TeleBoard: The move to a virtual family advisory board
title_fullStr	TeleBoard: The move to a virtual family advisory board
title_full_unstemmed	TeleBoard: The move to a virtual family advisory board
title_sort	teleboard: the move to a virtual family advisory board
publisher	The Beryl Institute
publishDate	2020
url	https://doaj.org/article/12bd12a4944340ac9afcb2ad4f70539b
work_keys_str_mv	AT sherylchadwick teleboardthemovetoavirtualfamilyadvisoryboard AT deejomiller teleboardthemovetoavirtualfamilyadvisoryboard AT kathryntaff teleboardthemovetoavirtualfamilyadvisoryboard AT amandamontalbano teleboardthemovetoavirtualfamilyadvisoryboard
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TeleBoard: The move to a virtual family advisory board

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