Determinants of online repurchase intention in COVID-19 times: Evidence from an emerging economy
The current pandemic due to COVID-19 has changed the dynamics of product purchases due to social isolation. generating an increase in online purchases. The present study focused on 371 Peruvian consumers seeks to evaluate the effect of the website quality, customer satisfaction and customer trust o...
Guardado en:
Autores principales: | Aldo Alvarez-Risco, Liliana Quipuzco-Chicata, Carlos Escudero-Cipriani |
---|---|
Formato: | article |
Lenguaje: | EN ES |
Publicado: |
Universidad de Antioquia
2021
|
Materias: | |
Acceso en línea: | https://doaj.org/article/1479da4d97894100997886b5d8bbf5b2 |
Etiquetas: |
Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
Ejemplares similares
-
Customer Perceived Value dan Online Repurchase Intention pada Pengguna E-Commerce Shopee
por: Kharisma Putri Pratiwi, et al.
Publicado: (2021) -
From E-Quality and Brand Perceptions to Repurchase: A Model to Explain Purchase Behaviour in a Web-Store
por: Vásquez,Fabiola, et al.
Publicado: (2020) -
The Relationship Between Satisfaction with Complaint Handling and Repurchase Intentions: Detecting Moderating Influences in E-Tail
por: Mateus Nagel, et al.
Publicado: (2017) -
Facilitação de Valor, Valor de Uso e Satisfação de Clientes como Determinantes da Intenção de Recompra no Contexto de uma Instituição de Ensino Superior
por: Gabriel Sperandio Milan, et al.
Publicado: (2019) -
Effect of employee empathy on customer satisfaction and loyalty during employee–customer interactions: The mediating role of customer affective commitment and perceived service quality
por: Waseem Bahadur, et al.
Publicado: (2018)