Consideration factors of older adults seeking medical treatment at outpatient services in Taiwan

Abstract Background Taiwan will become a super-aged society by 2025, leading to the more frequent use of outpatient services by older adults for medical treatment compared with other age groups. Understanding the outpatient service consideration factors of older adults seeking medical treatment can...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Chen-I Shih, Cheng-Chie Weng, Wei Chen, Hui-Fei Yang, Sheng-Yu Fan
Formato:	article
Lenguaje:	EN
Publicado:	BMC 2021
Materias:	Consideration factors for medical treatment Health care quality Older adults Patient-centered Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/16e2c1b7c4574c918bf8511989a97bb1
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:16e2c1b7c4574c918bf8511989a97bb1
record_format	dspace
spelling	oai:doaj.org-article:16e2c1b7c4574c918bf8511989a97bb12021-11-14T12:09:48ZConsideration factors of older adults seeking medical treatment at outpatient services in Taiwan10.1186/s12913-021-07251-01472-6963https://doaj.org/article/16e2c1b7c4574c918bf8511989a97bb12021-11-01T00:00:00Zhttps://doi.org/10.1186/s12913-021-07251-0https://doaj.org/toc/1472-6963Abstract Background Taiwan will become a super-aged society by 2025, leading to the more frequent use of outpatient services by older adults for medical treatment compared with other age groups. Understanding the outpatient service consideration factors of older adults seeking medical treatment can improve health care quality. This study explored the selection factors and crucial considerations of older adults for outpatient services. Methods Qualitative study was conducted. Purposive sampling was used to recruit 16 older adults over 65 years of age with chronic disease who were patients of an internal medicine department and regularly returned for checkups. Data including reasons for receiving medical treatment, factors affecting their choice of hospitals, and health care and environmental considerations were collected through structured interviews. Results The older adults identified four factors. (1) The care of doctors: The doctors possessed professional skill, allocate sufficient consultation time, and undertake effective communication. (2) The care of other medical professionals: Other medical professionals provided services in a cordial manner. (3) The accessibility and convenience of outpatient services: Convenient transportation and registration as well as short consultation wait time. (4) Environment and equipment: The hospital had the novel facilities and satisfactory barrier-free equipment. Conclusions The older adults cared most about the adequacy of diagnosis and treatment by doctors and other medical professionals. In addition, they reported having higher satisfaction with hospitals that provide comprehensive medical facilities, fast and convenient medical procedures, and short wait times.Chen-I ShihCheng-Chie WengWei ChenHui-Fei YangSheng-Yu FanBMCarticleConsideration factors for medical treatmentHealth care qualityOlder adultsPatient-centeredPublic aspects of medicineRA1-1270ENBMC Health Services Research, Vol 21, Iss 1, Pp 1-10 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Consideration factors for medical treatment Health care quality Older adults Patient-centered Public aspects of medicine RA1-1270
spellingShingle	Consideration factors for medical treatment Health care quality Older adults Patient-centered Public aspects of medicine RA1-1270 Chen-I Shih Cheng-Chie Weng Wei Chen Hui-Fei Yang Sheng-Yu Fan Consideration factors of older adults seeking medical treatment at outpatient services in Taiwan
description	Abstract Background Taiwan will become a super-aged society by 2025, leading to the more frequent use of outpatient services by older adults for medical treatment compared with other age groups. Understanding the outpatient service consideration factors of older adults seeking medical treatment can improve health care quality. This study explored the selection factors and crucial considerations of older adults for outpatient services. Methods Qualitative study was conducted. Purposive sampling was used to recruit 16 older adults over 65 years of age with chronic disease who were patients of an internal medicine department and regularly returned for checkups. Data including reasons for receiving medical treatment, factors affecting their choice of hospitals, and health care and environmental considerations were collected through structured interviews. Results The older adults identified four factors. (1) The care of doctors: The doctors possessed professional skill, allocate sufficient consultation time, and undertake effective communication. (2) The care of other medical professionals: Other medical professionals provided services in a cordial manner. (3) The accessibility and convenience of outpatient services: Convenient transportation and registration as well as short consultation wait time. (4) Environment and equipment: The hospital had the novel facilities and satisfactory barrier-free equipment. Conclusions The older adults cared most about the adequacy of diagnosis and treatment by doctors and other medical professionals. In addition, they reported having higher satisfaction with hospitals that provide comprehensive medical facilities, fast and convenient medical procedures, and short wait times.
format	article
author	Chen-I Shih Cheng-Chie Weng Wei Chen Hui-Fei Yang Sheng-Yu Fan
author_facet	Chen-I Shih Cheng-Chie Weng Wei Chen Hui-Fei Yang Sheng-Yu Fan
author_sort	Chen-I Shih
title	Consideration factors of older adults seeking medical treatment at outpatient services in Taiwan
title_short	Consideration factors of older adults seeking medical treatment at outpatient services in Taiwan
title_full	Consideration factors of older adults seeking medical treatment at outpatient services in Taiwan
title_fullStr	Consideration factors of older adults seeking medical treatment at outpatient services in Taiwan
title_full_unstemmed	Consideration factors of older adults seeking medical treatment at outpatient services in Taiwan
title_sort	consideration factors of older adults seeking medical treatment at outpatient services in taiwan
publisher	BMC
publishDate	2021
url	https://doaj.org/article/16e2c1b7c4574c918bf8511989a97bb1
work_keys_str_mv	AT chenishih considerationfactorsofolderadultsseekingmedicaltreatmentatoutpatientservicesintaiwan AT chengchieweng considerationfactorsofolderadultsseekingmedicaltreatmentatoutpatientservicesintaiwan AT weichen considerationfactorsofolderadultsseekingmedicaltreatmentatoutpatientservicesintaiwan AT huifeiyang considerationfactorsofolderadultsseekingmedicaltreatmentatoutpatientservicesintaiwan AT shengyufan considerationfactorsofolderadultsseekingmedicaltreatmentatoutpatientservicesintaiwan
_version_	1718429392014671872

Consideration factors of older adults seeking medical treatment at outpatient services in Taiwan

Ejemplares similares