The Relationship Between Social Media Digitalization and Coronavirus Disease 2019 Fear Among Service Sector Employees

In the age of digitalization, social media has played a significant role in quickly spreading the news about current affairs. From December 2019 to now, coronavirus disease 2019 (COVID-19), with its several mutated shapes, has more transmissible potential catastrophe and has become a severe phenomen...

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Autores principales:	Kai Wang, Kejun Lin, Shixin Yang, Sang-Gyun Na
Formato:	article
Lenguaje:	EN
Publicado:	Frontiers Media S.A. 2021
Materias:	COVID-19 vaccine employee performance social media fear China Psychology BF1-990
Acceso en línea:	https://doaj.org/article/16f794de2adc4755a2f21e0cf68029e8
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id	oai:doaj.org-article:16f794de2adc4755a2f21e0cf68029e8
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spelling	oai:doaj.org-article:16f794de2adc4755a2f21e0cf68029e82021-12-02T05:31:49ZThe Relationship Between Social Media Digitalization and Coronavirus Disease 2019 Fear Among Service Sector Employees1664-107810.3389/fpsyg.2021.702423https://doaj.org/article/16f794de2adc4755a2f21e0cf68029e82021-12-01T00:00:00Zhttps://www.frontiersin.org/articles/10.3389/fpsyg.2021.702423/fullhttps://doaj.org/toc/1664-1078In the age of digitalization, social media has played a significant role in quickly spreading the news about current affairs. From December 2019 to now, coronavirus disease 2019 (COVID-19), with its several mutated shapes, has more transmissible potential catastrophe and has become a severe phenomenon issue worldwide. The international spread of the epidemic has created fear among people, especially employees working physically in different organizations. The present research aimed to measure the impact of social media on its users in the China. The social media users more often were influenced by shocking news instructively and destructively. The research analysis was based on service sector employees and data collected from 630 respondents via a structured questionnaire. This research was confirmed the negative impact of fear on social media on the performance of employees. This research was also confirmed the moderation impact of the COVID-19 vaccine on the relationship between social media fear and employee performance. This research recommends that the China Censor Board checked the news and its validity to reduce the fear of COVID-19 among employees. This research will become a roadmap for organizations and media controllers to understand the impact of social media during an intense situation. The telecommunication sector will reduce psychological disease and enhance the work capability of employees by controlling unnecessary and unapproved material about sensitive issues.Kai WangKai WangKejun LinShixin YangSang-Gyun NaFrontiers Media S.A.articleCOVID-19 vaccineemployee performancesocial mediafearChinaPsychologyBF1-990ENFrontiers in Psychology, Vol 12 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	COVID-19 vaccine employee performance social media fear China Psychology BF1-990
spellingShingle	COVID-19 vaccine employee performance social media fear China Psychology BF1-990 Kai Wang Kai Wang Kejun Lin Shixin Yang Sang-Gyun Na The Relationship Between Social Media Digitalization and Coronavirus Disease 2019 Fear Among Service Sector Employees
description	In the age of digitalization, social media has played a significant role in quickly spreading the news about current affairs. From December 2019 to now, coronavirus disease 2019 (COVID-19), with its several mutated shapes, has more transmissible potential catastrophe and has become a severe phenomenon issue worldwide. The international spread of the epidemic has created fear among people, especially employees working physically in different organizations. The present research aimed to measure the impact of social media on its users in the China. The social media users more often were influenced by shocking news instructively and destructively. The research analysis was based on service sector employees and data collected from 630 respondents via a structured questionnaire. This research was confirmed the negative impact of fear on social media on the performance of employees. This research was also confirmed the moderation impact of the COVID-19 vaccine on the relationship between social media fear and employee performance. This research recommends that the China Censor Board checked the news and its validity to reduce the fear of COVID-19 among employees. This research will become a roadmap for organizations and media controllers to understand the impact of social media during an intense situation. The telecommunication sector will reduce psychological disease and enhance the work capability of employees by controlling unnecessary and unapproved material about sensitive issues.
format	article
author	Kai Wang Kai Wang Kejun Lin Shixin Yang Sang-Gyun Na
author_facet	Kai Wang Kai Wang Kejun Lin Shixin Yang Sang-Gyun Na
author_sort	Kai Wang
title	The Relationship Between Social Media Digitalization and Coronavirus Disease 2019 Fear Among Service Sector Employees
title_short	The Relationship Between Social Media Digitalization and Coronavirus Disease 2019 Fear Among Service Sector Employees
title_full	The Relationship Between Social Media Digitalization and Coronavirus Disease 2019 Fear Among Service Sector Employees
title_fullStr	The Relationship Between Social Media Digitalization and Coronavirus Disease 2019 Fear Among Service Sector Employees
title_full_unstemmed	The Relationship Between Social Media Digitalization and Coronavirus Disease 2019 Fear Among Service Sector Employees
title_sort	relationship between social media digitalization and coronavirus disease 2019 fear among service sector employees
publisher	Frontiers Media S.A.
publishDate	2021
url	https://doaj.org/article/16f794de2adc4755a2f21e0cf68029e8
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The Relationship Between Social Media Digitalization and Coronavirus Disease 2019 Fear Among Service Sector Employees

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