Impact of the COVID-19 Pandemic on Emergency Department Workload and Emergency Care Workers’ Psychosocial Stress in the Outbreak Area
<i>Background and Objectives:</i> Due to the unexpected spread of coronavirus disease 2019 (COVID-19), there was a serious crisis of emergency medical system collapse. Healthcare workers working in the emergency department were faced with psychosocial stress and workload changes. <i&g...
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oai:doaj.org-article:180d6dbfd1854069a1df499ba2fd175b2021-11-25T18:19:09ZImpact of the COVID-19 Pandemic on Emergency Department Workload and Emergency Care Workers’ Psychosocial Stress in the Outbreak Area10.3390/medicina571112741648-91441010-660Xhttps://doaj.org/article/180d6dbfd1854069a1df499ba2fd175b2021-11-01T00:00:00Zhttps://www.mdpi.com/1648-9144/57/11/1274https://doaj.org/toc/1010-660Xhttps://doaj.org/toc/1648-9144<i>Background and Objectives:</i> Due to the unexpected spread of coronavirus disease 2019 (COVID-19), there was a serious crisis of emergency medical system collapse. Healthcare workers working in the emergency department were faced with psychosocial stress and workload changes. <i>Materials and Methods</i>: This was a cross-sectional survey of healthcare workers in the emergency department in Daegu and Gyeongbuk, Korea, from November 16 to 25, 2020. In the survey, we assessed the general characteristics of the respondents; changes in the working conditions before and after the COVID-19 pandemic; and resulting post-traumatic stress disorder, depression and anxiety statuses using 49 questions. <i>Results</i>: A total of 529 responses were collected, and 520 responses were included for the final analyses. Changes in working conditions and other factors due to COVID-19 varied by emergency department level, region and disease group. Working hours, intensity, role changes, depression and anxiety scores were higher in the higher level emergency department. Isolation ward insufficiency and the risk of infection felt by healthcare workers tended to increase in the lower level emergency department. Treatment and transfer delay were higher in the fever and respiratory disease groups (M = 3.58, SD = 1.18; M = 4.08, SD = 0.95), respectively. In all the disease groups, both treatment and transfer were delayed more in Gyeongbuk than in Daegu. <i>Conclusions</i>: Different goals should be pursued by the levels and region of the emergency department to overcome the effects of the COVID-19 pandemic and promote optimal care.In-Hwan YeoYun-Jeong KimJong-Kun KimDong-Eun LeeJae-Young ChoeChang-Ho KimJung-Bae ParkKang-Suk SeoSin-Yul ParkSuk-Hee LeeJae-Kyung ChoSang-Hun LeeMDPI AGarticleCOVID-19emergency departmenthealthcare workersdepressionanxietypost-traumatic stress disorderMedicine (General)R5-920ENMedicina, Vol 57, Iss 1274, p 1274 (2021) |
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COVID-19 emergency department healthcare workers depression anxiety post-traumatic stress disorder Medicine (General) R5-920 |
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COVID-19 emergency department healthcare workers depression anxiety post-traumatic stress disorder Medicine (General) R5-920 In-Hwan Yeo Yun-Jeong Kim Jong-Kun Kim Dong-Eun Lee Jae-Young Choe Chang-Ho Kim Jung-Bae Park Kang-Suk Seo Sin-Yul Park Suk-Hee Lee Jae-Kyung Cho Sang-Hun Lee Impact of the COVID-19 Pandemic on Emergency Department Workload and Emergency Care Workers’ Psychosocial Stress in the Outbreak Area |
description |
<i>Background and Objectives:</i> Due to the unexpected spread of coronavirus disease 2019 (COVID-19), there was a serious crisis of emergency medical system collapse. Healthcare workers working in the emergency department were faced with psychosocial stress and workload changes. <i>Materials and Methods</i>: This was a cross-sectional survey of healthcare workers in the emergency department in Daegu and Gyeongbuk, Korea, from November 16 to 25, 2020. In the survey, we assessed the general characteristics of the respondents; changes in the working conditions before and after the COVID-19 pandemic; and resulting post-traumatic stress disorder, depression and anxiety statuses using 49 questions. <i>Results</i>: A total of 529 responses were collected, and 520 responses were included for the final analyses. Changes in working conditions and other factors due to COVID-19 varied by emergency department level, region and disease group. Working hours, intensity, role changes, depression and anxiety scores were higher in the higher level emergency department. Isolation ward insufficiency and the risk of infection felt by healthcare workers tended to increase in the lower level emergency department. Treatment and transfer delay were higher in the fever and respiratory disease groups (M = 3.58, SD = 1.18; M = 4.08, SD = 0.95), respectively. In all the disease groups, both treatment and transfer were delayed more in Gyeongbuk than in Daegu. <i>Conclusions</i>: Different goals should be pursued by the levels and region of the emergency department to overcome the effects of the COVID-19 pandemic and promote optimal care. |
format |
article |
author |
In-Hwan Yeo Yun-Jeong Kim Jong-Kun Kim Dong-Eun Lee Jae-Young Choe Chang-Ho Kim Jung-Bae Park Kang-Suk Seo Sin-Yul Park Suk-Hee Lee Jae-Kyung Cho Sang-Hun Lee |
author_facet |
In-Hwan Yeo Yun-Jeong Kim Jong-Kun Kim Dong-Eun Lee Jae-Young Choe Chang-Ho Kim Jung-Bae Park Kang-Suk Seo Sin-Yul Park Suk-Hee Lee Jae-Kyung Cho Sang-Hun Lee |
author_sort |
In-Hwan Yeo |
title |
Impact of the COVID-19 Pandemic on Emergency Department Workload and Emergency Care Workers’ Psychosocial Stress in the Outbreak Area |
title_short |
Impact of the COVID-19 Pandemic on Emergency Department Workload and Emergency Care Workers’ Psychosocial Stress in the Outbreak Area |
title_full |
Impact of the COVID-19 Pandemic on Emergency Department Workload and Emergency Care Workers’ Psychosocial Stress in the Outbreak Area |
title_fullStr |
Impact of the COVID-19 Pandemic on Emergency Department Workload and Emergency Care Workers’ Psychosocial Stress in the Outbreak Area |
title_full_unstemmed |
Impact of the COVID-19 Pandemic on Emergency Department Workload and Emergency Care Workers’ Psychosocial Stress in the Outbreak Area |
title_sort |
impact of the covid-19 pandemic on emergency department workload and emergency care workers’ psychosocial stress in the outbreak area |
publisher |
MDPI AG |
publishDate |
2021 |
url |
https://doaj.org/article/180d6dbfd1854069a1df499ba2fd175b |
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