Forecasting Hotel Room Occupancy Using Long Short-Term Memory Networks with Sentiment Analysis and Scores of Customer Online Reviews
For hotel management, occupancy is a crucial indicator. Online reviews from customers have gradually become the main reference for customers to evaluate accommodation choices. Thus, this study employed online customer rating scores and review text provided by booking systems to forecast monthly hote...
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| Auteurs principaux: | , , , , |
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| Format: | article |
| Langue: | EN |
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MDPI AG
2021
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| Accès en ligne: | https://doaj.org/article/184d48a5ffda42b8b3d31c3d90b4c231 |
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