Condition Help: 10 years of experience enhancing our culture of family engagement

“Condition Help” is a family activated rapid response team designed to enhance a partnership between providers and the family. Calling a “Condition Help” results in the rapid arrival of a response team (physician, nurse administrator and patient representative) that assesses the clinical status, lis...

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Autores principales: Andrew McCormick, Catherine Polak, Michael Fox, Michele Carlson, Charles Guthrie, Michael Decker, Diane Hupp, Gabriella Butler, Andrew Urbach
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2018
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Acceso en línea:https://doaj.org/article/1934c2e2fa944d90ba30115e96ac5574
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spelling oai:doaj.org-article:1934c2e2fa944d90ba30115e96ac55742021-11-15T04:25:52ZCondition Help: 10 years of experience enhancing our culture of family engagement2372-0247https://doaj.org/article/1934c2e2fa944d90ba30115e96ac55742018-07-01T00:00:00Zhttps://pxjournal.org/journal/vol5/iss2/15https://doaj.org/toc/2372-0247“Condition Help” is a family activated rapid response team designed to enhance a partnership between providers and the family. Calling a “Condition Help” results in the rapid arrival of a response team (physician, nurse administrator and patient representative) that assesses the clinical status, listens to families’ concerns and promotes communication to move clinical care forward. “Condition Help” has been an active program for the last 10 years at Children’s Hospital of Pittsburgh of UPMC (University of Pittsburgh Medical Center) and has assisted in the care of 608 patient encounters. This article outlines the experience gained using this vital program, summarizes our model, and reviews what we have learned.Andrew McCormickCatherine PolakMichael FoxMichele CarlsonCharles GuthrieMichael DeckerDiane HuppGabriella ButlerAndrew UrbachThe Beryl Institutearticlepatient-direct rapid response teamcommunicationfamily engagementMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2018)
institution DOAJ
collection DOAJ
language EN
topic patient-direct rapid response team
communication
family engagement
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
spellingShingle patient-direct rapid response team
communication
family engagement
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
Andrew McCormick
Catherine Polak
Michael Fox
Michele Carlson
Charles Guthrie
Michael Decker
Diane Hupp
Gabriella Butler
Andrew Urbach
Condition Help: 10 years of experience enhancing our culture of family engagement
description “Condition Help” is a family activated rapid response team designed to enhance a partnership between providers and the family. Calling a “Condition Help” results in the rapid arrival of a response team (physician, nurse administrator and patient representative) that assesses the clinical status, listens to families’ concerns and promotes communication to move clinical care forward. “Condition Help” has been an active program for the last 10 years at Children’s Hospital of Pittsburgh of UPMC (University of Pittsburgh Medical Center) and has assisted in the care of 608 patient encounters. This article outlines the experience gained using this vital program, summarizes our model, and reviews what we have learned.
format article
author Andrew McCormick
Catherine Polak
Michael Fox
Michele Carlson
Charles Guthrie
Michael Decker
Diane Hupp
Gabriella Butler
Andrew Urbach
author_facet Andrew McCormick
Catherine Polak
Michael Fox
Michele Carlson
Charles Guthrie
Michael Decker
Diane Hupp
Gabriella Butler
Andrew Urbach
author_sort Andrew McCormick
title Condition Help: 10 years of experience enhancing our culture of family engagement
title_short Condition Help: 10 years of experience enhancing our culture of family engagement
title_full Condition Help: 10 years of experience enhancing our culture of family engagement
title_fullStr Condition Help: 10 years of experience enhancing our culture of family engagement
title_full_unstemmed Condition Help: 10 years of experience enhancing our culture of family engagement
title_sort condition help: 10 years of experience enhancing our culture of family engagement
publisher The Beryl Institute
publishDate 2018
url https://doaj.org/article/1934c2e2fa944d90ba30115e96ac5574
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