Condition Help: 10 years of experience enhancing our culture of family engagement
“Condition Help” is a family activated rapid response team designed to enhance a partnership between providers and the family. Calling a “Condition Help” results in the rapid arrival of a response team (physician, nurse administrator and patient representative) that assesses the clinical status, lis...
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The Beryl Institute
2018
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oai:doaj.org-article:1934c2e2fa944d90ba30115e96ac55742021-11-15T04:25:52ZCondition Help: 10 years of experience enhancing our culture of family engagement2372-0247https://doaj.org/article/1934c2e2fa944d90ba30115e96ac55742018-07-01T00:00:00Zhttps://pxjournal.org/journal/vol5/iss2/15https://doaj.org/toc/2372-0247“Condition Help” is a family activated rapid response team designed to enhance a partnership between providers and the family. Calling a “Condition Help” results in the rapid arrival of a response team (physician, nurse administrator and patient representative) that assesses the clinical status, listens to families’ concerns and promotes communication to move clinical care forward. “Condition Help” has been an active program for the last 10 years at Children’s Hospital of Pittsburgh of UPMC (University of Pittsburgh Medical Center) and has assisted in the care of 608 patient encounters. This article outlines the experience gained using this vital program, summarizes our model, and reviews what we have learned.Andrew McCormickCatherine PolakMichael FoxMichele CarlsonCharles GuthrieMichael DeckerDiane HuppGabriella ButlerAndrew UrbachThe Beryl Institutearticlepatient-direct rapid response teamcommunicationfamily engagementMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2018) |
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DOAJ |
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DOAJ |
language |
EN |
topic |
patient-direct rapid response team communication family engagement Medicine (General) R5-920 Public aspects of medicine RA1-1270 |
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patient-direct rapid response team communication family engagement Medicine (General) R5-920 Public aspects of medicine RA1-1270 Andrew McCormick Catherine Polak Michael Fox Michele Carlson Charles Guthrie Michael Decker Diane Hupp Gabriella Butler Andrew Urbach Condition Help: 10 years of experience enhancing our culture of family engagement |
description |
“Condition Help” is a family activated rapid response team designed to enhance a partnership between providers and the family. Calling a “Condition Help” results in the rapid arrival of a response team (physician, nurse administrator and patient representative) that assesses the clinical status, listens to families’ concerns and promotes communication to move clinical care forward. “Condition Help” has been an active program for the last 10 years at Children’s Hospital of Pittsburgh of UPMC (University of Pittsburgh Medical Center) and has assisted in the care of 608 patient encounters. This article outlines the experience gained using this vital program, summarizes our model, and reviews what we have learned. |
format |
article |
author |
Andrew McCormick Catherine Polak Michael Fox Michele Carlson Charles Guthrie Michael Decker Diane Hupp Gabriella Butler Andrew Urbach |
author_facet |
Andrew McCormick Catherine Polak Michael Fox Michele Carlson Charles Guthrie Michael Decker Diane Hupp Gabriella Butler Andrew Urbach |
author_sort |
Andrew McCormick |
title |
Condition Help: 10 years of experience enhancing our culture of family engagement |
title_short |
Condition Help: 10 years of experience enhancing our culture of family engagement |
title_full |
Condition Help: 10 years of experience enhancing our culture of family engagement |
title_fullStr |
Condition Help: 10 years of experience enhancing our culture of family engagement |
title_full_unstemmed |
Condition Help: 10 years of experience enhancing our culture of family engagement |
title_sort |
condition help: 10 years of experience enhancing our culture of family engagement |
publisher |
The Beryl Institute |
publishDate |
2018 |
url |
https://doaj.org/article/1934c2e2fa944d90ba30115e96ac5574 |
work_keys_str_mv |
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1718428851550289920 |