Higher education quality management: What is “quality” and what is “higher education”?

The paper studies the problem of assessing the quality of higher education in the Russian Federation. The problem is rooted in the ambiguous understanding of the concept of quality and the variability of the meaning of higher education, primarily, its arguable connection with obtaining a specific pr...

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Autores principales: Vitaly L. Tambovtsev, Irina A. Rozhdestvenskaya
Formato: article
Lenguaje:RU
Publicado: Ural State University of Economics 2020
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Acceso en línea:https://doaj.org/article/1a1c2518458f48a99384040e510ccad7
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spelling oai:doaj.org-article:1a1c2518458f48a99384040e510ccad72021-12-02T13:16:21ZHigher education quality management: What is “quality” and what is “higher education”?10.29141/2218-5003-2020-11-1-12218-5003https://doaj.org/article/1a1c2518458f48a99384040e510ccad72020-03-01T00:00:00Zhttp://upravlenets.usue.ru/images/83/1.pdfhttps://doaj.org/toc/2218-5003The paper studies the problem of assessing the quality of higher education in the Russian Federation. The problem is rooted in the ambiguous understanding of the concept of quality and the variability of the meaning of higher education, primarily, its arguable connection with obtaining a specific professional education. The methodology relies on the principles of modern economic theory and the results of social psychology and assessment theory, thereby demonstrating a cross-disciplinary character. Based on the provisions and approaches mentioned above, we find that the concept of quality has at least four possible interpretations, and the concept of higher education has three of them, while the current regulatory documents do not fully cover them. Proceeding from the fact that higher education services are credence goods for students, the research proves that students cannot act as the subject of quality assessment. The analysis performed in the paper demonstrates the plethora of options for assessing the quality of higher education, the number of which attains at least 396. The study formulates concrete proposals for modernization of the existing system of higher education quality assessment in Russia.Vitaly L. TambovtsevIrina A. RozhdestvenskayaUral State University of Economicsarticlequality managementhigher education qualityhigher education servicescredence goodshigher education assessmentBusinessHF5001-6182FinanceHG1-9999RUУправленец, Vol 11, Iss 1, Pp 2-14 (2020)
institution DOAJ
collection DOAJ
language RU
topic quality management
higher education quality
higher education services
credence goods
higher education assessment
Business
HF5001-6182
Finance
HG1-9999
spellingShingle quality management
higher education quality
higher education services
credence goods
higher education assessment
Business
HF5001-6182
Finance
HG1-9999
Vitaly L. Tambovtsev
Irina A. Rozhdestvenskaya
Higher education quality management: What is “quality” and what is “higher education”?
description The paper studies the problem of assessing the quality of higher education in the Russian Federation. The problem is rooted in the ambiguous understanding of the concept of quality and the variability of the meaning of higher education, primarily, its arguable connection with obtaining a specific professional education. The methodology relies on the principles of modern economic theory and the results of social psychology and assessment theory, thereby demonstrating a cross-disciplinary character. Based on the provisions and approaches mentioned above, we find that the concept of quality has at least four possible interpretations, and the concept of higher education has three of them, while the current regulatory documents do not fully cover them. Proceeding from the fact that higher education services are credence goods for students, the research proves that students cannot act as the subject of quality assessment. The analysis performed in the paper demonstrates the plethora of options for assessing the quality of higher education, the number of which attains at least 396. The study formulates concrete proposals for modernization of the existing system of higher education quality assessment in Russia.
format article
author Vitaly L. Tambovtsev
Irina A. Rozhdestvenskaya
author_facet Vitaly L. Tambovtsev
Irina A. Rozhdestvenskaya
author_sort Vitaly L. Tambovtsev
title Higher education quality management: What is “quality” and what is “higher education”?
title_short Higher education quality management: What is “quality” and what is “higher education”?
title_full Higher education quality management: What is “quality” and what is “higher education”?
title_fullStr Higher education quality management: What is “quality” and what is “higher education”?
title_full_unstemmed Higher education quality management: What is “quality” and what is “higher education”?
title_sort higher education quality management: what is “quality” and what is “higher education”?
publisher Ural State University of Economics
publishDate 2020
url https://doaj.org/article/1a1c2518458f48a99384040e510ccad7
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AT irinaarozhdestvenskaya highereducationqualitymanagementwhatisqualityandwhatishighereducation
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