Relationship-centred care in health: A 20-year scoping review

Relationship-centred care (RCC) is a framework for conceptualizing health care which recognizes that the nature and quality of relationships in health care influence the process and outcomes of health care. Our goal was to undertake a scoping review of the peer-reviewed and grey literature on RCC in...

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Autores principales: Sophie Soklaridis, Paula Ravitz, Gili Adler Nevo, Susan Lieff
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Lenguaje:EN
Publicado: The Beryl Institute 2016
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Acceso en línea:https://doaj.org/article/1a7f23c20c13406b83bf61ce49c4edf6
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spelling oai:doaj.org-article:1a7f23c20c13406b83bf61ce49c4edf62021-11-15T04:21:38ZRelationship-centred care in health: A 20-year scoping review2372-0247https://doaj.org/article/1a7f23c20c13406b83bf61ce49c4edf62016-04-01T00:00:00Zhttps://pxjournal.org/journal/vol3/iss1/16https://doaj.org/toc/2372-0247Relationship-centred care (RCC) is a framework for conceptualizing health care which recognizes that the nature and quality of relationships in health care influence the process and outcomes of health care. Our goal was to undertake a scoping review of the peer-reviewed and grey literature on RCC in health. Using Arksey and O’Malley’s scoping review methodology we identified literature about RCC in teaching, learning and clinical practice. Electronic databases were searched, and targeted searches were also conducted for grey literature to capture unpublished material. Subsequently, data abstraction tools were used with eligible studies for analysis. Sixty-nine publications originated mainly from the United States and the United Kingdom by authors from various academic disciplines, of which medicine and nursing were dominant. Thematic analysis revealed that the most commonly cited definition of RCC emerged from the Pew-Fetzer report and focused on the central role of relationships between practitioners and their patients, the community and other practitioners in providing quality care and improving outcomes. The concept of RCC was found to be influenced by theories of sociology, social psychology and psychiatry. The practice of RCC was demonstrated through organizational environments that model RCC, practice settings that focus on the patient or family in care planning, and health professional education that is based on RCC principles. RCC is important to: humanize health care and improve patient care. Our review identified three sub-categories that could add to the relational dimension of the practitioner-organization: practitioner–education, practitioner–profession, and practitioner–practice. Recommendations for future research include: outcome and process studies of health professions education and health care that focuses on RCC. The RCC approach provides a paradigm to move beyond the patient-centred care model by focusing on the central role of all relationships in the delivery and outcomes of care.Sophie SoklaridisPaula RavitzGili Adler NevoSusan LieffThe Beryl Institutearticlerelationship-centred carescoping reviewhealth professions educationclinical practicepatient experienceprofessionalismMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2016)
institution DOAJ
collection DOAJ
language EN
topic relationship-centred care
scoping review
health professions education
clinical practice
patient experience
professionalism
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
spellingShingle relationship-centred care
scoping review
health professions education
clinical practice
patient experience
professionalism
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
Sophie Soklaridis
Paula Ravitz
Gili Adler Nevo
Susan Lieff
Relationship-centred care in health: A 20-year scoping review
description Relationship-centred care (RCC) is a framework for conceptualizing health care which recognizes that the nature and quality of relationships in health care influence the process and outcomes of health care. Our goal was to undertake a scoping review of the peer-reviewed and grey literature on RCC in health. Using Arksey and O’Malley’s scoping review methodology we identified literature about RCC in teaching, learning and clinical practice. Electronic databases were searched, and targeted searches were also conducted for grey literature to capture unpublished material. Subsequently, data abstraction tools were used with eligible studies for analysis. Sixty-nine publications originated mainly from the United States and the United Kingdom by authors from various academic disciplines, of which medicine and nursing were dominant. Thematic analysis revealed that the most commonly cited definition of RCC emerged from the Pew-Fetzer report and focused on the central role of relationships between practitioners and their patients, the community and other practitioners in providing quality care and improving outcomes. The concept of RCC was found to be influenced by theories of sociology, social psychology and psychiatry. The practice of RCC was demonstrated through organizational environments that model RCC, practice settings that focus on the patient or family in care planning, and health professional education that is based on RCC principles. RCC is important to: humanize health care and improve patient care. Our review identified three sub-categories that could add to the relational dimension of the practitioner-organization: practitioner–education, practitioner–profession, and practitioner–practice. Recommendations for future research include: outcome and process studies of health professions education and health care that focuses on RCC. The RCC approach provides a paradigm to move beyond the patient-centred care model by focusing on the central role of all relationships in the delivery and outcomes of care.
format article
author Sophie Soklaridis
Paula Ravitz
Gili Adler Nevo
Susan Lieff
author_facet Sophie Soklaridis
Paula Ravitz
Gili Adler Nevo
Susan Lieff
author_sort Sophie Soklaridis
title Relationship-centred care in health: A 20-year scoping review
title_short Relationship-centred care in health: A 20-year scoping review
title_full Relationship-centred care in health: A 20-year scoping review
title_fullStr Relationship-centred care in health: A 20-year scoping review
title_full_unstemmed Relationship-centred care in health: A 20-year scoping review
title_sort relationship-centred care in health: a 20-year scoping review
publisher The Beryl Institute
publishDate 2016
url https://doaj.org/article/1a7f23c20c13406b83bf61ce49c4edf6
work_keys_str_mv AT sophiesoklaridis relationshipcentredcareinhealtha20yearscopingreview
AT paularavitz relationshipcentredcareinhealtha20yearscopingreview
AT giliadlernevo relationshipcentredcareinhealtha20yearscopingreview
AT susanlieff relationshipcentredcareinhealtha20yearscopingreview
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