Social media as a modern Emergency Broadcast System: A longitudinal qualitative study of social media during COVID-19 and its impacts on social connection and social distancing compliance

In the wake of COVID-19 social distancing recommendations, social media assumed a central - if unofficial - role in ensuring that individuals remained informed and connected throughout the pandemic. Yet while research shows that social media can be an effective platform for connecting individuals so...

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Autores principales:	Jude P. Mikal, Rebecca Wurtz, Stuart W. Grande
Formato:	article
Lenguaje:	EN
Publicado:	Elsevier 2021
Materias:	Social media Stress Social support Disaster studies Qualitative Electronic computers. Computer science QA75.5-76.95 Psychology BF1-990
Acceso en línea:	https://doaj.org/article/1c08946adf8047449fe92d8f3f13511b
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spelling	oai:doaj.org-article:1c08946adf8047449fe92d8f3f13511b2021-12-01T05:04:50ZSocial media as a modern Emergency Broadcast System: A longitudinal qualitative study of social media during COVID-19 and its impacts on social connection and social distancing compliance2451-958810.1016/j.chbr.2021.100137https://doaj.org/article/1c08946adf8047449fe92d8f3f13511b2021-08-01T00:00:00Zhttp://www.sciencedirect.com/science/article/pii/S2451958821000853https://doaj.org/toc/2451-9588In the wake of COVID-19 social distancing recommendations, social media assumed a central - if unofficial - role in ensuring that individuals remained informed and connected throughout the pandemic. Yet while research shows that social media can be an effective platform for connecting individuals socially and fostering social support exchanges, both the platforms and the support exchanged therein have been mired in considerable controversies regarding their use as a tool for positive social engagement. The goal of this study is to qualitatively evaluate longitudinal changes to social media engagement during social distancing recommendations and orders to shelter-in-place. To do this, we collected longitudinal, qualitative survey data from a group of adults over the eight weeks during which most states had issued orders to shelter-in-place. We analyze data for evidence of social connection, stress reduction, and support exchange, and evaluate the impact of online social ties on staying informed and on compliance with CDC recommendations and shelter-in-place orders. Results showed a clear longitudinal evolution of users’ online social engagement. Early use was characterized by agentic purposeful engagement, information sharing, and community resource mobilization. However, over time these patterns gave way to more passive use characterized by listlessness, contentiousness and misinformation as the pandemic wore on in weeks. As social media comes to occupy an increasingly important role in the exchange of information (and misinformation) this study has important implications for the health of users and the role of social media in future disasters, including how social media impacts both stress and health related behaviors.Jude P. MikalRebecca WurtzStuart W. GrandeElsevierarticleSocial mediaStressSocial supportDisaster studiesQualitativeElectronic computers. Computer scienceQA75.5-76.95PsychologyBF1-990ENComputers in Human Behavior Reports, Vol 4, Iss , Pp 100137- (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Social media Stress Social support Disaster studies Qualitative Electronic computers. Computer science QA75.5-76.95 Psychology BF1-990
spellingShingle	Social media Stress Social support Disaster studies Qualitative Electronic computers. Computer science QA75.5-76.95 Psychology BF1-990 Jude P. Mikal Rebecca Wurtz Stuart W. Grande Social media as a modern Emergency Broadcast System: A longitudinal qualitative study of social media during COVID-19 and its impacts on social connection and social distancing compliance
description	In the wake of COVID-19 social distancing recommendations, social media assumed a central - if unofficial - role in ensuring that individuals remained informed and connected throughout the pandemic. Yet while research shows that social media can be an effective platform for connecting individuals socially and fostering social support exchanges, both the platforms and the support exchanged therein have been mired in considerable controversies regarding their use as a tool for positive social engagement. The goal of this study is to qualitatively evaluate longitudinal changes to social media engagement during social distancing recommendations and orders to shelter-in-place. To do this, we collected longitudinal, qualitative survey data from a group of adults over the eight weeks during which most states had issued orders to shelter-in-place. We analyze data for evidence of social connection, stress reduction, and support exchange, and evaluate the impact of online social ties on staying informed and on compliance with CDC recommendations and shelter-in-place orders. Results showed a clear longitudinal evolution of users’ online social engagement. Early use was characterized by agentic purposeful engagement, information sharing, and community resource mobilization. However, over time these patterns gave way to more passive use characterized by listlessness, contentiousness and misinformation as the pandemic wore on in weeks. As social media comes to occupy an increasingly important role in the exchange of information (and misinformation) this study has important implications for the health of users and the role of social media in future disasters, including how social media impacts both stress and health related behaviors.
format	article
author	Jude P. Mikal Rebecca Wurtz Stuart W. Grande
author_facet	Jude P. Mikal Rebecca Wurtz Stuart W. Grande
author_sort	Jude P. Mikal
title	Social media as a modern Emergency Broadcast System: A longitudinal qualitative study of social media during COVID-19 and its impacts on social connection and social distancing compliance
title_short	Social media as a modern Emergency Broadcast System: A longitudinal qualitative study of social media during COVID-19 and its impacts on social connection and social distancing compliance
title_full	Social media as a modern Emergency Broadcast System: A longitudinal qualitative study of social media during COVID-19 and its impacts on social connection and social distancing compliance
title_fullStr	Social media as a modern Emergency Broadcast System: A longitudinal qualitative study of social media during COVID-19 and its impacts on social connection and social distancing compliance
title_full_unstemmed	Social media as a modern Emergency Broadcast System: A longitudinal qualitative study of social media during COVID-19 and its impacts on social connection and social distancing compliance
title_sort	social media as a modern emergency broadcast system: a longitudinal qualitative study of social media during covid-19 and its impacts on social connection and social distancing compliance
publisher	Elsevier
publishDate	2021
url	https://doaj.org/article/1c08946adf8047449fe92d8f3f13511b
work_keys_str_mv	AT judepmikal socialmediaasamodernemergencybroadcastsystemalongitudinalqualitativestudyofsocialmediaduringcovid19anditsimpactsonsocialconnectionandsocialdistancingcompliance AT rebeccawurtz socialmediaasamodernemergencybroadcastsystemalongitudinalqualitativestudyofsocialmediaduringcovid19anditsimpactsonsocialconnectionandsocialdistancingcompliance AT stuartwgrande socialmediaasamodernemergencybroadcastsystemalongitudinalqualitativestudyofsocialmediaduringcovid19anditsimpactsonsocialconnectionandsocialdistancingcompliance
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Social media as a modern Emergency Broadcast System: A longitudinal qualitative study of social media during COVID-19 and its impacts on social connection and social distancing compliance

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