EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR

TQM is a process to achieve costumer and business satisfaction by using information and system at all time and every stage with the focus on quality in all business activivities. It is important to measure the outcome of determinate goals for the business to be able to stand and survive in a competi...

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Autores principales: Orhan KÜÇÜK, Emine YILMAZ, H. İbrahim ŞEN, Nurten KÜÇÜK
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Publicado: Fırat University 2019
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Acceso en línea:https://doaj.org/article/1f9e31daf30740d88a67d6f4e6ec072a
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spelling oai:doaj.org-article:1f9e31daf30740d88a67d6f4e6ec072a2021-11-24T09:20:55ZEFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR2148-416310.9761/JASSS2638https://doaj.org/article/1f9e31daf30740d88a67d6f4e6ec072a2019-08-01T00:00:00Zhttps://jasstudies.com/index.jsp?mod=tammetin&makaleadi=179787774_4-Do%C3%A7.%20Dr.%20Orhan%20K%C3%9C%C3%87%C3%9CK.pdf&key=27291https://doaj.org/toc/2148-4163TQM is a process to achieve costumer and business satisfaction by using information and system at all time and every stage with the focus on quality in all business activivities. It is important to measure the outcome of determinate goals for the business to be able to stand and survive in a competitive market. To determine how effective all business activities that are being carried for TQM is beyond the business enterprise’s sources evaluation, it is rather important to determine how to establish future purposes. The aim of this study is to determine effect of TQM on Business Enterprise Performance. Research is made on workers who work logistic business enterprise in Trabzon and Gümüşhane. Validy and reliability analysis are made on collected datas after survey and evaluated. According to research result, it’s understood that, TQM has a significant possitive effect on Business Enterprise Performance. With regard to evaluation, there is a significant relation between TQM and Business Enterprise performance. Key Words: Quality, Total Quality, Total Quality Management, Performance, Business Enterprise Performance.Orhan KÜÇÜKEmine YILMAZH. İbrahim ŞENNurten KÜÇÜKFırat Universityarticlequalitytotal qualitytotal quality managementperformancebusiness enterprise performanceSocial SciencesHSocial sciences (General)H1-99DEENFRTRJournal of Academic Social Science Studies , Vol 8, Iss 34, Pp 53-67 (2019)
institution DOAJ
collection DOAJ
language DE
EN
FR
TR
topic quality
total quality
total quality management
performance
business enterprise performance
Social Sciences
H
Social sciences (General)
H1-99
spellingShingle quality
total quality
total quality management
performance
business enterprise performance
Social Sciences
H
Social sciences (General)
H1-99
Orhan KÜÇÜK
Emine YILMAZ
H. İbrahim ŞEN
Nurten KÜÇÜK
EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR
description TQM is a process to achieve costumer and business satisfaction by using information and system at all time and every stage with the focus on quality in all business activivities. It is important to measure the outcome of determinate goals for the business to be able to stand and survive in a competitive market. To determine how effective all business activities that are being carried for TQM is beyond the business enterprise’s sources evaluation, it is rather important to determine how to establish future purposes. The aim of this study is to determine effect of TQM on Business Enterprise Performance. Research is made on workers who work logistic business enterprise in Trabzon and Gümüşhane. Validy and reliability analysis are made on collected datas after survey and evaluated. According to research result, it’s understood that, TQM has a significant possitive effect on Business Enterprise Performance. With regard to evaluation, there is a significant relation between TQM and Business Enterprise performance. Key Words: Quality, Total Quality, Total Quality Management, Performance, Business Enterprise Performance.
format article
author Orhan KÜÇÜK
Emine YILMAZ
H. İbrahim ŞEN
Nurten KÜÇÜK
author_facet Orhan KÜÇÜK
Emine YILMAZ
H. İbrahim ŞEN
Nurten KÜÇÜK
author_sort Orhan KÜÇÜK
title EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR
title_short EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR
title_full EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR
title_fullStr EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR
title_full_unstemmed EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR
title_sort effect of total quality management on business enterprise performance a practice in logistic sector
publisher Fırat University
publishDate 2019
url https://doaj.org/article/1f9e31daf30740d88a67d6f4e6ec072a
work_keys_str_mv AT orhankucuk effectoftotalqualitymanagementonbusinessenterpriseperformanceapracticeinlogisticsector
AT emineyilmaz effectoftotalqualitymanagementonbusinessenterpriseperformanceapracticeinlogisticsector
AT hibrahimsen effectoftotalqualitymanagementonbusinessenterpriseperformanceapracticeinlogisticsector
AT nurtenkucuk effectoftotalqualitymanagementonbusinessenterpriseperformanceapracticeinlogisticsector
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