Sentiment Analysis for Video on Demand Application User Satisfaction with Long Short Term Memory Model

Customer reviews are important information that can be used by providers of goods or services to maintain customer loyalty, understand customer feelings and analyze the business competition. Users use customer feedback on social media or e-commerce as material for consideration before using or buyin...

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Autores principales: Khayatun Nufus Gina, Mustafid Mustafid, Gernowo Rahmat
Formato: article
Lenguaje:EN
FR
Publicado: EDP Sciences 2021
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Acceso en línea:https://doaj.org/article/1fef7db797934a05bd8a6bc5a18f799d
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