Improving visitor satisfaction in Egypt’s Heliopolis historical district

Abstract This study employed applied thematic analysis (ATA) and importance-performance analysis (IPA) to measure visitor satisfaction in city streets. Forty-two elements that significantly influence visitors’ responses to streets and environments were included in five groups characterised by circum...

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Autores principales:	Hisham Abusaada, Abeer Elshater
Formato:	article
Lenguaje:	EN
Publicado:	SpringerOpen 2021
Materias:	Applied thematic analysis Importance-performance analysis Indicators Socio-morphological characteristics Street atmospheres Engineering (General). Civil engineering (General) TA1-2040
Acceso en línea:	https://doaj.org/article/20b26853d17f4b769f6543c90b2db074
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id	oai:doaj.org-article:20b26853d17f4b769f6543c90b2db074
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spelling	oai:doaj.org-article:20b26853d17f4b769f6543c90b2db0742021-11-14T12:16:12ZImproving visitor satisfaction in Egypt’s Heliopolis historical district10.1186/s44147-021-00022-y1110-19032536-9512https://doaj.org/article/20b26853d17f4b769f6543c90b2db0742021-10-01T00:00:00Zhttps://doi.org/10.1186/s44147-021-00022-yhttps://doaj.org/toc/1110-1903https://doaj.org/toc/2536-9512Abstract This study employed applied thematic analysis (ATA) and importance-performance analysis (IPA) to measure visitor satisfaction in city streets. Forty-two elements that significantly influence visitors’ responses to streets and environments were included in five groups characterised by circumstances, characteristics, and indicators. Ibrahim Al-Lakani Street’s atmosphere satisfaction was measured by using coherent research methods. This investigation can assist designers in developing the morphological and social composition necessary to restore a street’s atmosphere and visitor satisfaction. This study contributes to the literature in two ways. First, it examines the relationships between street characteristics and visitor satisfaction in city streets regarding situations, atmospheres and social characteristics that shape these streets. Second, this study integrates ATA and IPA to create a tool for evaluating the significance, performance, and satisfaction of street situations, socio-morphological characteristics and street and visitor responses.Hisham AbusaadaAbeer ElshaterSpringerOpenarticleApplied thematic analysisImportance-performance analysisIndicatorsSocio-morphological characteristicsStreet atmospheresEngineering (General). Civil engineering (General)TA1-2040ENJournal of Engineering and Applied Science, Vol 68, Iss 1, Pp 1-22 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Applied thematic analysis Importance-performance analysis Indicators Socio-morphological characteristics Street atmospheres Engineering (General). Civil engineering (General) TA1-2040
spellingShingle	Applied thematic analysis Importance-performance analysis Indicators Socio-morphological characteristics Street atmospheres Engineering (General). Civil engineering (General) TA1-2040 Hisham Abusaada Abeer Elshater Improving visitor satisfaction in Egypt’s Heliopolis historical district
description	Abstract This study employed applied thematic analysis (ATA) and importance-performance analysis (IPA) to measure visitor satisfaction in city streets. Forty-two elements that significantly influence visitors’ responses to streets and environments were included in five groups characterised by circumstances, characteristics, and indicators. Ibrahim Al-Lakani Street’s atmosphere satisfaction was measured by using coherent research methods. This investigation can assist designers in developing the morphological and social composition necessary to restore a street’s atmosphere and visitor satisfaction. This study contributes to the literature in two ways. First, it examines the relationships between street characteristics and visitor satisfaction in city streets regarding situations, atmospheres and social characteristics that shape these streets. Second, this study integrates ATA and IPA to create a tool for evaluating the significance, performance, and satisfaction of street situations, socio-morphological characteristics and street and visitor responses.
format	article
author	Hisham Abusaada Abeer Elshater
author_facet	Hisham Abusaada Abeer Elshater
author_sort	Hisham Abusaada
title	Improving visitor satisfaction in Egypt’s Heliopolis historical district
title_short	Improving visitor satisfaction in Egypt’s Heliopolis historical district
title_full	Improving visitor satisfaction in Egypt’s Heliopolis historical district
title_fullStr	Improving visitor satisfaction in Egypt’s Heliopolis historical district
title_full_unstemmed	Improving visitor satisfaction in Egypt’s Heliopolis historical district
title_sort	improving visitor satisfaction in egypt’s heliopolis historical district
publisher	SpringerOpen
publishDate	2021
url	https://doaj.org/article/20b26853d17f4b769f6543c90b2db074
work_keys_str_mv	AT hishamabusaada improvingvisitorsatisfactioninegyptsheliopolishistoricaldistrict AT abeerelshater improvingvisitorsatisfactioninegyptsheliopolishistoricaldistrict
_version_	1718429333521956864

Improving visitor satisfaction in Egypt’s Heliopolis historical district

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