A comprehensive call center supporting safe, efficient operations during a pandemic
Research has shown that a comprehensive call center can support a safe, efficient, and quality experience for patients and their families. When a patient receives a cancer diagnosis, the stakes are already high. Add a pandemic to an immunocompromised patient population and fear escalates. In order t...
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Autores principales: | , , , , |
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Formato: | article |
Lenguaje: | EN |
Publicado: |
The Beryl Institute
2020
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Materias: | |
Acceso en línea: | https://doaj.org/article/21dd09149565410f94e58f6eeaa6afa7 |
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