Importance and Performance of Value-Based Maintenance Practices in Hospital Buildings

After two decades of privatization of building maintenance service in government hospitals in Malaysia, evidence of under-maintained hospital buildings suggests a need to raise the level of hospital maintenance service delivery. This study identified the critical success factors to enhance the value...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Wai Fang Wong, AbdulLateef Olanrewaju, Poh Im Lim
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	hospital building maintenance critical success factor value-based practices importance-performance matrix analysis Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350
Acceso en línea:	https://doaj.org/article/239a2e7ae16246bcb55b95acdb30e55a
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:239a2e7ae16246bcb55b95acdb30e55a
record_format	dspace
spelling	oai:doaj.org-article:239a2e7ae16246bcb55b95acdb30e55a2021-11-11T19:35:55ZImportance and Performance of Value-Based Maintenance Practices in Hospital Buildings10.3390/su1321119082071-1050https://doaj.org/article/239a2e7ae16246bcb55b95acdb30e55a2021-10-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/21/11908https://doaj.org/toc/2071-1050After two decades of privatization of building maintenance service in government hospitals in Malaysia, evidence of under-maintained hospital buildings suggests a need to raise the level of hospital maintenance service delivery. This study identified the critical success factors to enhance the value outcomes of hospital maintenance service. A total of 66 questionnaire survey responses from maintenance personnel in public hospitals were analyzed using the Importance-Performance Matrix Analysis (IPMA) in the SmartPLS3.0 software. The Importance versus the Performance of value-based practices was mapped to identify the critical areas that require greater considerations to improve maintenance service delivery. The findings revealed four critical success factors: Responsive to Needs, Integrated Service Solutions, Innovative Improved Practices, and Value for Money. These practices were found to be the impetus that can bring significant enhancement to hospital building maintenance service delivery. Although the findings are based on data derived from public hospitals in Malaysia, the outcomes are applicable to private hospitals both in and outside of Malaysia.Wai Fang WongAbdulLateef OlanrewajuPoh Im LimMDPI AGarticlehospital building maintenancecritical success factorvalue-based practicesimportance-performance matrix analysisEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 11908, p 11908 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	hospital building maintenance critical success factor value-based practices importance-performance matrix analysis Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350
spellingShingle	hospital building maintenance critical success factor value-based practices importance-performance matrix analysis Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350 Wai Fang Wong AbdulLateef Olanrewaju Poh Im Lim Importance and Performance of Value-Based Maintenance Practices in Hospital Buildings
description	After two decades of privatization of building maintenance service in government hospitals in Malaysia, evidence of under-maintained hospital buildings suggests a need to raise the level of hospital maintenance service delivery. This study identified the critical success factors to enhance the value outcomes of hospital maintenance service. A total of 66 questionnaire survey responses from maintenance personnel in public hospitals were analyzed using the Importance-Performance Matrix Analysis (IPMA) in the SmartPLS3.0 software. The Importance versus the Performance of value-based practices was mapped to identify the critical areas that require greater considerations to improve maintenance service delivery. The findings revealed four critical success factors: Responsive to Needs, Integrated Service Solutions, Innovative Improved Practices, and Value for Money. These practices were found to be the impetus that can bring significant enhancement to hospital building maintenance service delivery. Although the findings are based on data derived from public hospitals in Malaysia, the outcomes are applicable to private hospitals both in and outside of Malaysia.
format	article
author	Wai Fang Wong AbdulLateef Olanrewaju Poh Im Lim
author_facet	Wai Fang Wong AbdulLateef Olanrewaju Poh Im Lim
author_sort	Wai Fang Wong
title	Importance and Performance of Value-Based Maintenance Practices in Hospital Buildings
title_short	Importance and Performance of Value-Based Maintenance Practices in Hospital Buildings
title_full	Importance and Performance of Value-Based Maintenance Practices in Hospital Buildings
title_fullStr	Importance and Performance of Value-Based Maintenance Practices in Hospital Buildings
title_full_unstemmed	Importance and Performance of Value-Based Maintenance Practices in Hospital Buildings
title_sort	importance and performance of value-based maintenance practices in hospital buildings
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/239a2e7ae16246bcb55b95acdb30e55a
work_keys_str_mv	AT waifangwong importanceandperformanceofvaluebasedmaintenancepracticesinhospitalbuildings AT abdullateefolanrewaju importanceandperformanceofvaluebasedmaintenancepracticesinhospitalbuildings AT pohimlim importanceandperformanceofvaluebasedmaintenancepracticesinhospitalbuildings
_version_	1718431453861117952

Importance and Performance of Value-Based Maintenance Practices in Hospital Buildings

Ejemplares similares