Specific Features of Building Business-Processes Controlling Systems in Conditions of Economy Digitalization

The article provides the research results, whose goal is to study problems of business-process controlling and to design methodological approaches and recommendations on practical realization of complex management of business-processes by using digital technologies at enterprises of service sector....

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Autores principales:	E. A. Matushevskaya, O. S. Dotsenko
Formato:	article
Lenguaje:	RU
Publicado:	Plekhanov Russian University of Economics 2020
Materias:	digital technologies process optimization digital economy service sector Economics as a science HB71-74
Acceso en línea:	https://doaj.org/article/23ce36c5b7a14fcdbdf6efc807eddf00
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spelling	oai:doaj.org-article:23ce36c5b7a14fcdbdf6efc807eddf002021-11-15T05:20:49ZSpecific Features of Building Business-Processes Controlling Systems in Conditions of Economy Digitalization2413-28292587-925110.21686/2413-2829-2020-3-132-144https://doaj.org/article/23ce36c5b7a14fcdbdf6efc807eddf002020-05-01T00:00:00Zhttps://vest.rea.ru/jour/article/view/875https://doaj.org/toc/2413-2829https://doaj.org/toc/2587-9251The article provides the research results, whose goal is to study problems of business-process controlling and to design methodological approaches and recommendations on practical realization of complex management of business-processes by using digital technologies at enterprises of service sector. The authors show and substantiate in theory business-processes at enterprises providing hairdressing services. A new vision of managing businessprocesses in current conditions of business is shown. Key principles and criteria of business-process optimization are identified, recommendations on resolving problems of using digital technologies are provided, which are necessary to optimize business-processes at the enterprise and on practical realization of complex management of businessprocesses at enterprises by using digital technologies, such as chat-bots and OCR/ICR systems meant for optical recognition and digitalization of enterprise work. The article shows that the use of modern digital technologies provides endless possibilities for business-process improvement by special systems that can change and enhance them continuously. It can simplify management methods, cut the cost of process optimization. The authors propose to introduce the system of business-process controlling and recommend to use indicators of enterprise work efficiency in view of separate processes.E. A. MatushevskayaO. S. DotsenkoPlekhanov Russian University of Economicsarticledigital technologiesprocess optimizationdigital economyservice sectorEconomics as a scienceHB71-74RUВестник Российского экономического университета имени Г. В. Плеханова, Vol 0, Iss 3, Pp 132-144 (2020)
institution	DOAJ
collection	DOAJ
language	RU
topic	digital technologies process optimization digital economy service sector Economics as a science HB71-74
spellingShingle	digital technologies process optimization digital economy service sector Economics as a science HB71-74 E. A. Matushevskaya O. S. Dotsenko Specific Features of Building Business-Processes Controlling Systems in Conditions of Economy Digitalization
description	The article provides the research results, whose goal is to study problems of business-process controlling and to design methodological approaches and recommendations on practical realization of complex management of business-processes by using digital technologies at enterprises of service sector. The authors show and substantiate in theory business-processes at enterprises providing hairdressing services. A new vision of managing businessprocesses in current conditions of business is shown. Key principles and criteria of business-process optimization are identified, recommendations on resolving problems of using digital technologies are provided, which are necessary to optimize business-processes at the enterprise and on practical realization of complex management of businessprocesses at enterprises by using digital technologies, such as chat-bots and OCR/ICR systems meant for optical recognition and digitalization of enterprise work. The article shows that the use of modern digital technologies provides endless possibilities for business-process improvement by special systems that can change and enhance them continuously. It can simplify management methods, cut the cost of process optimization. The authors propose to introduce the system of business-process controlling and recommend to use indicators of enterprise work efficiency in view of separate processes.
format	article
author	E. A. Matushevskaya O. S. Dotsenko
author_facet	E. A. Matushevskaya O. S. Dotsenko
author_sort	E. A. Matushevskaya
title	Specific Features of Building Business-Processes Controlling Systems in Conditions of Economy Digitalization
title_short	Specific Features of Building Business-Processes Controlling Systems in Conditions of Economy Digitalization
title_full	Specific Features of Building Business-Processes Controlling Systems in Conditions of Economy Digitalization
title_fullStr	Specific Features of Building Business-Processes Controlling Systems in Conditions of Economy Digitalization
title_full_unstemmed	Specific Features of Building Business-Processes Controlling Systems in Conditions of Economy Digitalization
title_sort	specific features of building business-processes controlling systems in conditions of economy digitalization
publisher	Plekhanov Russian University of Economics
publishDate	2020
url	https://doaj.org/article/23ce36c5b7a14fcdbdf6efc807eddf00
work_keys_str_mv	AT eamatushevskaya specificfeaturesofbuildingbusinessprocessescontrollingsystemsinconditionsofeconomydigitalization AT osdotsenko specificfeaturesofbuildingbusinessprocessescontrollingsystemsinconditionsofeconomydigitalization
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Specific Features of Building Business-Processes Controlling Systems in Conditions of Economy Digitalization

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