An examination of consumers’ adoption of internet of things (IoT) in Indian banks

The purpose of this study is to find out the impact of awareness, privacy & safety, cost, convenience, social influence, and habits on the adoption of IoT in Indian banks. The sample size of 467 Indian customers has been taken for the study. The Confirmatory Factor Analysis (CFA) is applied for...

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Autores principales: Fatehi Almugari, Parul Bajaj, Mosab I. Tabash, Adil Khan, Mohammed Ashraf Ali
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2020
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Acceso en línea:https://doaj.org/article/24ad6371ddfb486b9b441e73b8921d29
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spelling oai:doaj.org-article:24ad6371ddfb486b9b441e73b8921d292021-12-02T14:41:54ZAn examination of consumers’ adoption of internet of things (IoT) in Indian banks2331-197510.1080/23311975.2020.1809071https://doaj.org/article/24ad6371ddfb486b9b441e73b8921d292020-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2020.1809071https://doaj.org/toc/2331-1975The purpose of this study is to find out the impact of awareness, privacy & safety, cost, convenience, social influence, and habits on the adoption of IoT in Indian banks. The sample size of 467 Indian customers has been taken for the study. The Confirmatory Factor Analysis (CFA) is applied for testing the reliability and validity as well as the suitability of the questionnaire for the research. Moreover, the Structural Equation Modeling (SEM) model is used for testing the hypotheses of the study, both CFA model fit and SEM model indices are found satisfactory in comparison with recommended values. The results reveal that convenience, social influence, privacy & safety, and awareness have a significant impact on the adoption of the internet of things in Indian banks. On the other hand, the results show that cost & habits do not have an influencing impact on the adoption of IoT. The current study is an attempt to examine the adoption of the internet of things in Indian banks. In India, there is a huge scope of application of IoT in different sectors as India is aiming at being a developed country and no doubt, such kind of technology in the banking services can be a basis for it. The current paper is an attempt to help the policymakers as well as the producers of IoT objects to create that kind of service in the banks that can be easily adoptable and beneficial to the public.Fatehi AlmugariParul BajajMosab I. TabashAdil KhanMohammed Ashraf AliTaylor & Francis Grouparticleiotinternet of thingsbanksbanking sectorcostconvenienceawarenesssocial influenceprivacysafetyadoptionBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 7, Iss 1 (2020)
institution DOAJ
collection DOAJ
language EN
topic iot
internet of things
banks
banking sector
cost
convenience
awareness
social influence
privacy
safety
adoption
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle iot
internet of things
banks
banking sector
cost
convenience
awareness
social influence
privacy
safety
adoption
Business
HF5001-6182
Management. Industrial management
HD28-70
Fatehi Almugari
Parul Bajaj
Mosab I. Tabash
Adil Khan
Mohammed Ashraf Ali
An examination of consumers’ adoption of internet of things (IoT) in Indian banks
description The purpose of this study is to find out the impact of awareness, privacy & safety, cost, convenience, social influence, and habits on the adoption of IoT in Indian banks. The sample size of 467 Indian customers has been taken for the study. The Confirmatory Factor Analysis (CFA) is applied for testing the reliability and validity as well as the suitability of the questionnaire for the research. Moreover, the Structural Equation Modeling (SEM) model is used for testing the hypotheses of the study, both CFA model fit and SEM model indices are found satisfactory in comparison with recommended values. The results reveal that convenience, social influence, privacy & safety, and awareness have a significant impact on the adoption of the internet of things in Indian banks. On the other hand, the results show that cost & habits do not have an influencing impact on the adoption of IoT. The current study is an attempt to examine the adoption of the internet of things in Indian banks. In India, there is a huge scope of application of IoT in different sectors as India is aiming at being a developed country and no doubt, such kind of technology in the banking services can be a basis for it. The current paper is an attempt to help the policymakers as well as the producers of IoT objects to create that kind of service in the banks that can be easily adoptable and beneficial to the public.
format article
author Fatehi Almugari
Parul Bajaj
Mosab I. Tabash
Adil Khan
Mohammed Ashraf Ali
author_facet Fatehi Almugari
Parul Bajaj
Mosab I. Tabash
Adil Khan
Mohammed Ashraf Ali
author_sort Fatehi Almugari
title An examination of consumers’ adoption of internet of things (IoT) in Indian banks
title_short An examination of consumers’ adoption of internet of things (IoT) in Indian banks
title_full An examination of consumers’ adoption of internet of things (IoT) in Indian banks
title_fullStr An examination of consumers’ adoption of internet of things (IoT) in Indian banks
title_full_unstemmed An examination of consumers’ adoption of internet of things (IoT) in Indian banks
title_sort examination of consumers’ adoption of internet of things (iot) in indian banks
publisher Taylor & Francis Group
publishDate 2020
url https://doaj.org/article/24ad6371ddfb486b9b441e73b8921d29
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