Unfreezing without Refreezing Change Management: Dilemmatic Roles of Agents in Succeeding the Bureaucracy Reform

The implementation of bureaucracy reform in many countries continues to experience various problems, in relation to the system, regulations and actors. The success of such reform shows the important role of the actors involved in promoting change agendas. Studies on bureaucracy reform have covered m...

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Autores principales:	Eko Prasojo, Miranda Putri, Desy Hariyati
Formato:	article
Lenguaje:	EN ID
Publicado:	Universitas Muhammadiyah Makassar 2021
Materias:	agent of change indonesia change management administrative reform bureaucracy reform Political institutions and public administration (General) JF20-2112
Acceso en línea:	https://doaj.org/article/2535c491b26b486984808cbcb1ca11ba
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spelling	oai:doaj.org-article:2535c491b26b486984808cbcb1ca11ba2021-11-13T23:04:36ZUnfreezing without Refreezing Change Management: Dilemmatic Roles of Agents in Succeeding the Bureaucracy Reform2088-37062502-932010.26618/ojip.v11i1.4694https://doaj.org/article/2535c491b26b486984808cbcb1ca11ba2021-04-01T00:00:00Zhttps://journal.unismuh.ac.id/index.php/Otoritas/article/view/4694https://doaj.org/toc/2088-3706https://doaj.org/toc/2502-9320The implementation of bureaucracy reform in many countries continues to experience various problems, in relation to the system, regulations and actors. The success of such reform shows the important role of the actors involved in promoting change agendas. Studies on bureaucracy reform have covered many aspects of the system, stages and factors that influence its success or failure. This study specifically analyses the aspect of the related actors, namely the role of change agents in the implementation of change management, who support the implementation of bureaucracy reform. Departing from theory regarding the role of agent of change and the stages of change management during the process of bureaucracy reform, the data collection was conducted through in-depth interviews with a number of stakeholders of National Development Planning Agency, Indonesia. The qualitative data is processed using the Discourse Network Analyzer. The results show that there are three roles conducted by the agent of change in pushing reform agendas, namely as catalysts, solution givers and as process helper. To improve the performance of their roles, there are at least two attributes that they must have, i.e., skills and behavioral attributes, which both play a significant role in supporting the success of bureaucracy reform.Eko PrasojoMiranda PutriDesy HariyatiUniversitas Muhammadiyah Makassararticleagent of changeindonesiachange managementadministrative reformbureaucracy reformPolitical institutions and public administration (General)JF20-2112ENIDOtoritas: Jurnal Ilmu Pemerintahan, Vol 11, Iss 1, Pp 1-18 (2021)
institution	DOAJ
collection	DOAJ
language	EN ID
topic	agent of change indonesia change management administrative reform bureaucracy reform Political institutions and public administration (General) JF20-2112
spellingShingle	agent of change indonesia change management administrative reform bureaucracy reform Political institutions and public administration (General) JF20-2112 Eko Prasojo Miranda Putri Desy Hariyati Unfreezing without Refreezing Change Management: Dilemmatic Roles of Agents in Succeeding the Bureaucracy Reform
description	The implementation of bureaucracy reform in many countries continues to experience various problems, in relation to the system, regulations and actors. The success of such reform shows the important role of the actors involved in promoting change agendas. Studies on bureaucracy reform have covered many aspects of the system, stages and factors that influence its success or failure. This study specifically analyses the aspect of the related actors, namely the role of change agents in the implementation of change management, who support the implementation of bureaucracy reform. Departing from theory regarding the role of agent of change and the stages of change management during the process of bureaucracy reform, the data collection was conducted through in-depth interviews with a number of stakeholders of National Development Planning Agency, Indonesia. The qualitative data is processed using the Discourse Network Analyzer. The results show that there are three roles conducted by the agent of change in pushing reform agendas, namely as catalysts, solution givers and as process helper. To improve the performance of their roles, there are at least two attributes that they must have, i.e., skills and behavioral attributes, which both play a significant role in supporting the success of bureaucracy reform.
format	article
author	Eko Prasojo Miranda Putri Desy Hariyati
author_facet	Eko Prasojo Miranda Putri Desy Hariyati
author_sort	Eko Prasojo
title	Unfreezing without Refreezing Change Management: Dilemmatic Roles of Agents in Succeeding the Bureaucracy Reform
title_short	Unfreezing without Refreezing Change Management: Dilemmatic Roles of Agents in Succeeding the Bureaucracy Reform
title_full	Unfreezing without Refreezing Change Management: Dilemmatic Roles of Agents in Succeeding the Bureaucracy Reform
title_fullStr	Unfreezing without Refreezing Change Management: Dilemmatic Roles of Agents in Succeeding the Bureaucracy Reform
title_full_unstemmed	Unfreezing without Refreezing Change Management: Dilemmatic Roles of Agents in Succeeding the Bureaucracy Reform
title_sort	unfreezing without refreezing change management: dilemmatic roles of agents in succeeding the bureaucracy reform
publisher	Universitas Muhammadiyah Makassar
publishDate	2021
url	https://doaj.org/article/2535c491b26b486984808cbcb1ca11ba
work_keys_str_mv	AT ekoprasojo unfreezingwithoutrefreezingchangemanagementdilemmaticrolesofagentsinsucceedingthebureaucracyreform AT mirandaputri unfreezingwithoutrefreezingchangemanagementdilemmaticrolesofagentsinsucceedingthebureaucracyreform AT desyhariyati unfreezingwithoutrefreezingchangemanagementdilemmaticrolesofagentsinsucceedingthebureaucracyreform
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Unfreezing without Refreezing Change Management: Dilemmatic Roles of Agents in Succeeding the Bureaucracy Reform

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