A photo-elicitation study of homeless and marginally housed Veterans’ experiences with patient-centered care

As part of a qualitatively-driven mixed-methods study, this analysis aimed to describe Veterans Affairs (VA) Homeless Patient Aligned Care Team patients’ experiences with patient-centered care. Veterans participated in audio-recorded, semi-structured photo-elicitation interviews about their health a...

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Autores principales: Samuel Sestito, Keri Rodriguez, Kristina Hruska, James Conley, Michael Mitchell, Adam Gordon
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2018
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Acceso en línea:https://doaj.org/article/2555afa234284ae09e0ad8ef2c68c5d2
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spelling oai:doaj.org-article:2555afa234284ae09e0ad8ef2c68c5d22021-11-15T04:25:59ZA photo-elicitation study of homeless and marginally housed Veterans’ experiences with patient-centered care2372-0247https://doaj.org/article/2555afa234284ae09e0ad8ef2c68c5d22018-11-01T00:00:00Zhttps://pxjournal.org/journal/vol5/iss3/16https://doaj.org/toc/2372-0247As part of a qualitatively-driven mixed-methods study, this analysis aimed to describe Veterans Affairs (VA) Homeless Patient Aligned Care Team patients’ experiences with patient-centered care. Veterans participated in audio-recorded, semi-structured photo-elicitation interviews about their health and VA health care. Transcripts were analyzed by two coders using template analysis. In 31/36 interviews, 19/20 participants discussed patient-centered care. Veterans noted Picker’s <em>Patient</em><strong>-</strong><em>Centered Care </em>Principles; 1) access to care, 2) respect for patient-centered values, preference and expressed needs, 3) information, communication, and education, and 4) coordination and care integration were most commonly discussed, followed by 5) physical comfort, 6) transition and continuity, 7) emotional support and alleviation of fear/anxiety, and 8) family and friend involvement. They also identified 1) quality care and 2) being present with patient as central to patient-centered care. Improvement suggestions included the patient-provider relationship, VA services, and transportation. Photo-elicitation may be useful in understanding patient preferences, needs, and values to ensure patient-centered care delivery.Samuel SestitoKeri RodriguezKristina HruskaJames ConleyMichael MitchellAdam GordonThe Beryl Institutearticleveteransvulnerable populationspatient experiencepatient-centered careprimary health carequalitative researchphoto-elicitationMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2018)
institution DOAJ
collection DOAJ
language EN
topic veterans
vulnerable populations
patient experience
patient-centered care
primary health care
qualitative research
photo-elicitation
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
spellingShingle veterans
vulnerable populations
patient experience
patient-centered care
primary health care
qualitative research
photo-elicitation
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
Samuel Sestito
Keri Rodriguez
Kristina Hruska
James Conley
Michael Mitchell
Adam Gordon
A photo-elicitation study of homeless and marginally housed Veterans’ experiences with patient-centered care
description As part of a qualitatively-driven mixed-methods study, this analysis aimed to describe Veterans Affairs (VA) Homeless Patient Aligned Care Team patients’ experiences with patient-centered care. Veterans participated in audio-recorded, semi-structured photo-elicitation interviews about their health and VA health care. Transcripts were analyzed by two coders using template analysis. In 31/36 interviews, 19/20 participants discussed patient-centered care. Veterans noted Picker’s <em>Patient</em><strong>-</strong><em>Centered Care </em>Principles; 1) access to care, 2) respect for patient-centered values, preference and expressed needs, 3) information, communication, and education, and 4) coordination and care integration were most commonly discussed, followed by 5) physical comfort, 6) transition and continuity, 7) emotional support and alleviation of fear/anxiety, and 8) family and friend involvement. They also identified 1) quality care and 2) being present with patient as central to patient-centered care. Improvement suggestions included the patient-provider relationship, VA services, and transportation. Photo-elicitation may be useful in understanding patient preferences, needs, and values to ensure patient-centered care delivery.
format article
author Samuel Sestito
Keri Rodriguez
Kristina Hruska
James Conley
Michael Mitchell
Adam Gordon
author_facet Samuel Sestito
Keri Rodriguez
Kristina Hruska
James Conley
Michael Mitchell
Adam Gordon
author_sort Samuel Sestito
title A photo-elicitation study of homeless and marginally housed Veterans’ experiences with patient-centered care
title_short A photo-elicitation study of homeless and marginally housed Veterans’ experiences with patient-centered care
title_full A photo-elicitation study of homeless and marginally housed Veterans’ experiences with patient-centered care
title_fullStr A photo-elicitation study of homeless and marginally housed Veterans’ experiences with patient-centered care
title_full_unstemmed A photo-elicitation study of homeless and marginally housed Veterans’ experiences with patient-centered care
title_sort photo-elicitation study of homeless and marginally housed veterans’ experiences with patient-centered care
publisher The Beryl Institute
publishDate 2018
url https://doaj.org/article/2555afa234284ae09e0ad8ef2c68c5d2
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