PERFORMANCE MEASURES IN HOSPITALITY ENTREPRENEURSHIP

The purpose of this paper is to explore how small hotel entrepreneurs measure performance of their small tourist accommodation business. Empirical research was carried out in Slovenia from May 2014 until June 2015. Data were collected in 62 in-depth semi-structured personal interviews with small hot...

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Auteurs principaux:	Saša Zupan Korže, Matjaž Škabar, Sonja Sibila Lebe
Format:	article
Langue:	EN
Publié:	CEOs Ltd. 2021
Sujets:	performance measures smes in tourism hospitality entrepreneurship tourist accommodation Social sciences (General) H1-99
Accès en ligne:	https://doi.org/10.5281/zenodo.5718582 https://doaj.org/article/25894c603f15446595c263e822636972
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id	oai:doaj.org-article:25894c603f15446595c263e822636972
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spelling	oai:doaj.org-article:25894c603f15446595c263e8226369722021-11-22T17:25:26ZPERFORMANCE MEASURES IN HOSPITALITY ENTREPRENEURSHIP https://doi.org/10.5281/zenodo.57185821855-0541https://doaj.org/article/25894c603f15446595c263e8226369722021-11-01T00:00:00Zhttp://www.iiass.com/index.php?option=com_content&view=article&id=1175https://doaj.org/toc/1855-0541The purpose of this paper is to explore how small hotel entrepreneurs measure performance of their small tourist accommodation business. Empirical research was carried out in Slovenia from May 2014 until June 2015. Data were collected in 62 in-depth semi-structured personal interviews with small hotel entrepreneurs and managers. Qualitative data were analysed by using the method of content analysis. The results show that when monitoring the performance and assessing the success of their small hotels entrepreneurs apply up to five performance measures and combine economic and noneconomic ones. Additionally, entrepreneurs perceive the success of their business also through their own satisfaction.Saša Zupan KoržeMatjaž ŠkabarSonja Sibila LebeCEOs Ltd.articleperformance measuressmes in tourismhospitality entrepreneurshiptourist accommodationSocial sciences (General)H1-99ENInnovative Issues and Approaches in Social Sciences, Vol 14 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	performance measures smes in tourism hospitality entrepreneurship tourist accommodation Social sciences (General) H1-99
spellingShingle	performance measures smes in tourism hospitality entrepreneurship tourist accommodation Social sciences (General) H1-99 Saša Zupan Korže Matjaž Škabar Sonja Sibila Lebe PERFORMANCE MEASURES IN HOSPITALITY ENTREPRENEURSHIP
description	The purpose of this paper is to explore how small hotel entrepreneurs measure performance of their small tourist accommodation business. Empirical research was carried out in Slovenia from May 2014 until June 2015. Data were collected in 62 in-depth semi-structured personal interviews with small hotel entrepreneurs and managers. Qualitative data were analysed by using the method of content analysis. The results show that when monitoring the performance and assessing the success of their small hotels entrepreneurs apply up to five performance measures and combine economic and noneconomic ones. Additionally, entrepreneurs perceive the success of their business also through their own satisfaction.
format	article
author	Saša Zupan Korže Matjaž Škabar Sonja Sibila Lebe
author_facet	Saša Zupan Korže Matjaž Škabar Sonja Sibila Lebe
author_sort	Saša Zupan Korže
title	PERFORMANCE MEASURES IN HOSPITALITY ENTREPRENEURSHIP
title_short	PERFORMANCE MEASURES IN HOSPITALITY ENTREPRENEURSHIP
title_full	PERFORMANCE MEASURES IN HOSPITALITY ENTREPRENEURSHIP
title_fullStr	PERFORMANCE MEASURES IN HOSPITALITY ENTREPRENEURSHIP
title_full_unstemmed	PERFORMANCE MEASURES IN HOSPITALITY ENTREPRENEURSHIP
title_sort	performance measures in hospitality entrepreneurship
publisher	CEOs Ltd.
publishDate	2021
url	https://doi.org/10.5281/zenodo.5718582 https://doaj.org/article/25894c603f15446595c263e822636972
work_keys_str_mv	AT sasazupankorze performancemeasuresinhospitalityentrepreneurship AT matjazskabar performancemeasuresinhospitalityentrepreneurship AT sonjasibilalebe performancemeasuresinhospitalityentrepreneurship
_version_	1718417426493734912

PERFORMANCE MEASURES IN HOSPITALITY ENTREPRENEURSHIP

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