Social inclusion and violence prevention in psychiatric inpatient care. A qualitative interview study with service users, staff members and ward managers

Abstract Background Many psychiatric services include social inclusion as a policy with the aim to offer users the opportunity to participate in care and to form reciprocal relationships. The aim of this study was to explore opportunities and problems with regard to participation, reciprocity and so...

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Autores principales: Veikko Pelto-Piri, Lars Kjellin
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Lenguaje:EN
Publicado: BMC 2021
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Acceso en línea:https://doaj.org/article/25b0d5c8b0e2423caf392af62f2ebf59
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spelling oai:doaj.org-article:25b0d5c8b0e2423caf392af62f2ebf592021-11-21T12:06:06ZSocial inclusion and violence prevention in psychiatric inpatient care. A qualitative interview study with service users, staff members and ward managers10.1186/s12913-021-07178-61472-6963https://doaj.org/article/25b0d5c8b0e2423caf392af62f2ebf592021-11-01T00:00:00Zhttps://doi.org/10.1186/s12913-021-07178-6https://doaj.org/toc/1472-6963Abstract Background Many psychiatric services include social inclusion as a policy with the aim to offer users the opportunity to participate in care and to form reciprocal relationships. The aim of this study was to explore opportunities and problems with regard to participation, reciprocity and social justice that different stakeholders experience when it comes to social inclusion for service users and minimizing violence in psychiatric inpatient care. Methods Qualitative interviews were performed with 12 service users, 15 staff members, and six ward managers in three different kinds of psychiatric wards in Sweden. The data were analyzed using the framework method and qualitative content analysis, which was based on the three following social inclusion values: participation, reciprocity, and social justice. Results Themes and subthemes were inductively constructed within the three social inclusion values. For participation, staff and ward managers reported difficulties in involving service users in their care, while service users did not feel that they participated and worried about what would happen after discharge. Staff gave more positive descriptions of their relationships with service users and the possibility for reciprocity. Service users described a lack of social justice, such as disruptive care, a lack of support from services, not having access to care, or negative experiences of coercive measures. Despite this, service users often saw the ward as being safer than outside the hospital. Staff and managers reported worries about staffing, staff competence, minimizing coercion and violence, and a lack of support from the management. Conclusions By applying the tentative model on empirical data we identified factors that can support or disrupt the process to create a safe ward where service users can feel socially included. Our results indicate that that staff and service users may have different views on the reciprocity of their relationships, and that users may experience a lack of social justice. The users may, due to harsh living conditions, be more concerned about the risk of violence in the community than as inpatients. Staff and ward managers need support from the management to foster a sense of community in the ward and to implement evidence-based prevention programs.Veikko Pelto-PiriLars KjellinBMCarticleSocial inclusionValuesPolicyPsychiatryInpatient careViolence preventionPublic aspects of medicineRA1-1270ENBMC Health Services Research, Vol 21, Iss 1, Pp 1-13 (2021)
institution DOAJ
collection DOAJ
language EN
topic Social inclusion
Values
Policy
Psychiatry
Inpatient care
Violence prevention
Public aspects of medicine
RA1-1270
spellingShingle Social inclusion
Values
Policy
Psychiatry
Inpatient care
Violence prevention
Public aspects of medicine
RA1-1270
Veikko Pelto-Piri
Lars Kjellin
Social inclusion and violence prevention in psychiatric inpatient care. A qualitative interview study with service users, staff members and ward managers
description Abstract Background Many psychiatric services include social inclusion as a policy with the aim to offer users the opportunity to participate in care and to form reciprocal relationships. The aim of this study was to explore opportunities and problems with regard to participation, reciprocity and social justice that different stakeholders experience when it comes to social inclusion for service users and minimizing violence in psychiatric inpatient care. Methods Qualitative interviews were performed with 12 service users, 15 staff members, and six ward managers in three different kinds of psychiatric wards in Sweden. The data were analyzed using the framework method and qualitative content analysis, which was based on the three following social inclusion values: participation, reciprocity, and social justice. Results Themes and subthemes were inductively constructed within the three social inclusion values. For participation, staff and ward managers reported difficulties in involving service users in their care, while service users did not feel that they participated and worried about what would happen after discharge. Staff gave more positive descriptions of their relationships with service users and the possibility for reciprocity. Service users described a lack of social justice, such as disruptive care, a lack of support from services, not having access to care, or negative experiences of coercive measures. Despite this, service users often saw the ward as being safer than outside the hospital. Staff and managers reported worries about staffing, staff competence, minimizing coercion and violence, and a lack of support from the management. Conclusions By applying the tentative model on empirical data we identified factors that can support or disrupt the process to create a safe ward where service users can feel socially included. Our results indicate that that staff and service users may have different views on the reciprocity of their relationships, and that users may experience a lack of social justice. The users may, due to harsh living conditions, be more concerned about the risk of violence in the community than as inpatients. Staff and ward managers need support from the management to foster a sense of community in the ward and to implement evidence-based prevention programs.
format article
author Veikko Pelto-Piri
Lars Kjellin
author_facet Veikko Pelto-Piri
Lars Kjellin
author_sort Veikko Pelto-Piri
title Social inclusion and violence prevention in psychiatric inpatient care. A qualitative interview study with service users, staff members and ward managers
title_short Social inclusion and violence prevention in psychiatric inpatient care. A qualitative interview study with service users, staff members and ward managers
title_full Social inclusion and violence prevention in psychiatric inpatient care. A qualitative interview study with service users, staff members and ward managers
title_fullStr Social inclusion and violence prevention in psychiatric inpatient care. A qualitative interview study with service users, staff members and ward managers
title_full_unstemmed Social inclusion and violence prevention in psychiatric inpatient care. A qualitative interview study with service users, staff members and ward managers
title_sort social inclusion and violence prevention in psychiatric inpatient care. a qualitative interview study with service users, staff members and ward managers
publisher BMC
publishDate 2021
url https://doaj.org/article/25b0d5c8b0e2423caf392af62f2ebf59
work_keys_str_mv AT veikkopeltopiri socialinclusionandviolencepreventioninpsychiatricinpatientcareaqualitativeinterviewstudywithserviceusersstaffmembersandwardmanagers
AT larskjellin socialinclusionandviolencepreventioninpsychiatricinpatientcareaqualitativeinterviewstudywithserviceusersstaffmembersandwardmanagers
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