Achieving Resilience and Business Sustainability during COVID-19: The Role of Lean Supply Chain Practices and Digitalization

This paper investigates how firms can enjoy a sustainable business even during the COVID-19 pandemic. The adoption of lean coordination mechanisms over the supply chain (SC) and lean approaches in omnichannel strategies can guarantee the business sustainability and resilience. Furthermore, we invest...

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Autores principales: Matteo Trabucco, Pietro De Giovanni
Formato: article
Lenguaje:EN
Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/25eade059c8f4853b345d41445d7c4a9
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spelling oai:doaj.org-article:25eade059c8f4853b345d41445d7c4a92021-11-25T19:00:28ZAchieving Resilience and Business Sustainability during COVID-19: The Role of Lean Supply Chain Practices and Digitalization10.3390/su1322123692071-1050https://doaj.org/article/25eade059c8f4853b345d41445d7c4a92021-11-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/22/12369https://doaj.org/toc/2071-1050This paper investigates how firms can enjoy a sustainable business even during the COVID-19 pandemic. The adoption of lean coordination mechanisms over the supply chain (SC) and lean approaches in omnichannel strategies can guarantee the business sustainability and resilience. Furthermore, we investigate whether business sustainability, along with digitalization through mobile apps, Artificial Intelligence systems, and Big Data and Machine Learning enable firms’ resilience. We first explore the background on the subject, identify the research gap, and develop some research hypotheses to be tested. Then, we present the data collection process and the sample, which finally consists of firms from different sectors, including retailing, electronics, pharmaceutics, and agriculture. Several logistic regression models are developed and estimated to generate findings and managerial insights. Our results show that a lean omnichannel approach is an effective practice to preserve production costs, SC visibility, inventory available over the SC, and sales. Furthermore, lean coordination with contracts can make a business sustainable by preserving quality, ROI, production costs, customer service, and inventory availability. Finally, firms can be highly sustainable through resilience when they engage in sustainable ROI, SC visibility, and sales; in contrast, the adoption of mobile apps worsens firms’ resilience, which is not influenced by Artificial Intelligence and Big Data and Machine Learning.Matteo TrabuccoPietro De GiovanniMDPI AGarticlebusiness sustainabilityresilienceperformanceomnichannelsupply chain coordinationdigitalizationEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 12369, p 12369 (2021)
institution DOAJ
collection DOAJ
language EN
topic business sustainability
resilience
performance
omnichannel
supply chain coordination
digitalization
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
spellingShingle business sustainability
resilience
performance
omnichannel
supply chain coordination
digitalization
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
Matteo Trabucco
Pietro De Giovanni
Achieving Resilience and Business Sustainability during COVID-19: The Role of Lean Supply Chain Practices and Digitalization
description This paper investigates how firms can enjoy a sustainable business even during the COVID-19 pandemic. The adoption of lean coordination mechanisms over the supply chain (SC) and lean approaches in omnichannel strategies can guarantee the business sustainability and resilience. Furthermore, we investigate whether business sustainability, along with digitalization through mobile apps, Artificial Intelligence systems, and Big Data and Machine Learning enable firms’ resilience. We first explore the background on the subject, identify the research gap, and develop some research hypotheses to be tested. Then, we present the data collection process and the sample, which finally consists of firms from different sectors, including retailing, electronics, pharmaceutics, and agriculture. Several logistic regression models are developed and estimated to generate findings and managerial insights. Our results show that a lean omnichannel approach is an effective practice to preserve production costs, SC visibility, inventory available over the SC, and sales. Furthermore, lean coordination with contracts can make a business sustainable by preserving quality, ROI, production costs, customer service, and inventory availability. Finally, firms can be highly sustainable through resilience when they engage in sustainable ROI, SC visibility, and sales; in contrast, the adoption of mobile apps worsens firms’ resilience, which is not influenced by Artificial Intelligence and Big Data and Machine Learning.
format article
author Matteo Trabucco
Pietro De Giovanni
author_facet Matteo Trabucco
Pietro De Giovanni
author_sort Matteo Trabucco
title Achieving Resilience and Business Sustainability during COVID-19: The Role of Lean Supply Chain Practices and Digitalization
title_short Achieving Resilience and Business Sustainability during COVID-19: The Role of Lean Supply Chain Practices and Digitalization
title_full Achieving Resilience and Business Sustainability during COVID-19: The Role of Lean Supply Chain Practices and Digitalization
title_fullStr Achieving Resilience and Business Sustainability during COVID-19: The Role of Lean Supply Chain Practices and Digitalization
title_full_unstemmed Achieving Resilience and Business Sustainability during COVID-19: The Role of Lean Supply Chain Practices and Digitalization
title_sort achieving resilience and business sustainability during covid-19: the role of lean supply chain practices and digitalization
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/25eade059c8f4853b345d41445d7c4a9
work_keys_str_mv AT matteotrabucco achievingresilienceandbusinesssustainabilityduringcovid19theroleofleansupplychainpracticesanddigitalization
AT pietrodegiovanni achievingresilienceandbusinesssustainabilityduringcovid19theroleofleansupplychainpracticesanddigitalization
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