Quality Assurance in Asian Open and Distance Learning: Policies and Implementation
Open universities have emerged as an innovative pillar in the expansion of access to higher education participation, with single-mode distance education providers broadening access in many countries through economies of scale supported by large enrolments. These models raise questions about the qual...
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Commonwealth of Learning
2015
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oai:doaj.org-article:2713cb47a1354ec382b5472edf2920e22021-12-03T22:44:51ZQuality Assurance in Asian Open and Distance Learning: Policies and Implementation2311-1550https://doaj.org/article/2713cb47a1354ec382b5472edf2920e22015-08-01T00:00:00Zhttps://jl4d.org/index.php/ejl4d/article/view/105https://doaj.org/toc/2311-1550Open universities have emerged as an innovative pillar in the expansion of access to higher education participation, with single-mode distance education providers broadening access in many countries through economies of scale supported by large enrolments. These models raise questions about the quality of education provided. This paper reports on a comparative case study of quality assurance (QA) programs in distance education at three open universities in Southeast Asia. Focusing on QA development and implementation in learner support services, the study explored QA policies, supporting management practices and structures, and the influence of internal and external environmental factors, as identified through thematic analysis of data from semi-structured interviews and policy documents. The results showed many similarities in QA for learner support at the three institutions. Their learner support services were determined to be responsive to government and external quality agencies, external cultural and language factors, and student feedback.Ojat DarojatMichelle NilsonDavid KaufmanCommonwealth of Learningarticlequality assuranceopen learningdistance learningdistance educationsoutheast asiaTheory and practice of educationLB5-3640ENJournal of Learning for Development, Vol 2, Iss 2, Pp 1-19 (2015) |
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quality assurance open learning distance learning distance education southeast asia Theory and practice of education LB5-3640 |
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quality assurance open learning distance learning distance education southeast asia Theory and practice of education LB5-3640 Ojat Darojat Michelle Nilson David Kaufman Quality Assurance in Asian Open and Distance Learning: Policies and Implementation |
description |
Open universities have emerged as an innovative pillar in the expansion of access to higher education participation, with single-mode distance education providers broadening access in many countries through economies of scale supported by large enrolments. These models raise questions about the quality of education provided. This paper reports on a comparative case study of quality assurance (QA) programs in distance education at three open universities in Southeast Asia. Focusing on QA development and implementation in learner support services, the study explored QA policies, supporting management practices and structures, and the influence of internal and external environmental factors, as identified through thematic analysis of data from semi-structured interviews and policy documents. The results showed many similarities in QA for learner support at the three institutions. Their learner support services were determined to be responsive to government and external quality agencies, external cultural and language factors, and student feedback. |
format |
article |
author |
Ojat Darojat Michelle Nilson David Kaufman |
author_facet |
Ojat Darojat Michelle Nilson David Kaufman |
author_sort |
Ojat Darojat |
title |
Quality Assurance in Asian Open and Distance Learning: Policies and Implementation |
title_short |
Quality Assurance in Asian Open and Distance Learning: Policies and Implementation |
title_full |
Quality Assurance in Asian Open and Distance Learning: Policies and Implementation |
title_fullStr |
Quality Assurance in Asian Open and Distance Learning: Policies and Implementation |
title_full_unstemmed |
Quality Assurance in Asian Open and Distance Learning: Policies and Implementation |
title_sort |
quality assurance in asian open and distance learning: policies and implementation |
publisher |
Commonwealth of Learning |
publishDate |
2015 |
url |
https://doaj.org/article/2713cb47a1354ec382b5472edf2920e2 |
work_keys_str_mv |
AT ojatdarojat qualityassuranceinasianopenanddistancelearningpoliciesandimplementation AT michellenilson qualityassuranceinasianopenanddistancelearningpoliciesandimplementation AT davidkaufman qualityassuranceinasianopenanddistancelearningpoliciesandimplementation |
_version_ |
1718373072581427200 |