Quality Assurance in Asian Open and Distance Learning: Policies and Implementation

Open universities have emerged as an innovative pillar in the expansion of access to higher education participation, with single-mode distance education providers broadening access in many countries through economies of scale supported by large enrolments. These models raise questions about the qual...

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Autores principales: Ojat Darojat, Michelle Nilson, David Kaufman
Formato: article
Lenguaje:EN
Publicado: Commonwealth of Learning 2015
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Acceso en línea:https://doaj.org/article/2713cb47a1354ec382b5472edf2920e2
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spelling oai:doaj.org-article:2713cb47a1354ec382b5472edf2920e22021-12-03T22:44:51ZQuality Assurance in Asian Open and Distance Learning: Policies and Implementation2311-1550https://doaj.org/article/2713cb47a1354ec382b5472edf2920e22015-08-01T00:00:00Zhttps://jl4d.org/index.php/ejl4d/article/view/105https://doaj.org/toc/2311-1550Open universities have emerged as an innovative pillar in the expansion of access to higher education participation, with single-mode distance education providers broadening access in many countries through economies of scale supported by large enrolments. These models raise questions about the quality of education provided. This paper reports on a comparative case study of quality assurance (QA) programs in distance education at three open universities in Southeast Asia. Focusing on QA development and implementation in learner support services, the study explored QA policies, supporting management practices and structures, and the influence of internal and external environmental factors, as identified through thematic analysis of data from semi-structured interviews and policy documents. The results showed many similarities in QA for learner support at the three institutions. Their learner support services were determined to be responsive to government and external quality agencies, external cultural and language factors, and student feedback.Ojat DarojatMichelle NilsonDavid KaufmanCommonwealth of Learningarticlequality assuranceopen learningdistance learningdistance educationsoutheast asiaTheory and practice of educationLB5-3640ENJournal of Learning for Development, Vol 2, Iss 2, Pp 1-19 (2015)
institution DOAJ
collection DOAJ
language EN
topic quality assurance
open learning
distance learning
distance education
southeast asia
Theory and practice of education
LB5-3640
spellingShingle quality assurance
open learning
distance learning
distance education
southeast asia
Theory and practice of education
LB5-3640
Ojat Darojat
Michelle Nilson
David Kaufman
Quality Assurance in Asian Open and Distance Learning: Policies and Implementation
description Open universities have emerged as an innovative pillar in the expansion of access to higher education participation, with single-mode distance education providers broadening access in many countries through economies of scale supported by large enrolments. These models raise questions about the quality of education provided. This paper reports on a comparative case study of quality assurance (QA) programs in distance education at three open universities in Southeast Asia. Focusing on QA development and implementation in learner support services, the study explored QA policies, supporting management practices and structures, and the influence of internal and external environmental factors, as identified through thematic analysis of data from semi-structured interviews and policy documents. The results showed many similarities in QA for learner support at the three institutions. Their learner support services were determined to be responsive to government and external quality agencies, external cultural and language factors, and student feedback.
format article
author Ojat Darojat
Michelle Nilson
David Kaufman
author_facet Ojat Darojat
Michelle Nilson
David Kaufman
author_sort Ojat Darojat
title Quality Assurance in Asian Open and Distance Learning: Policies and Implementation
title_short Quality Assurance in Asian Open and Distance Learning: Policies and Implementation
title_full Quality Assurance in Asian Open and Distance Learning: Policies and Implementation
title_fullStr Quality Assurance in Asian Open and Distance Learning: Policies and Implementation
title_full_unstemmed Quality Assurance in Asian Open and Distance Learning: Policies and Implementation
title_sort quality assurance in asian open and distance learning: policies and implementation
publisher Commonwealth of Learning
publishDate 2015
url https://doaj.org/article/2713cb47a1354ec382b5472edf2920e2
work_keys_str_mv AT ojatdarojat qualityassuranceinasianopenanddistancelearningpoliciesandimplementation
AT michellenilson qualityassuranceinasianopenanddistancelearningpoliciesandimplementation
AT davidkaufman qualityassuranceinasianopenanddistancelearningpoliciesandimplementation
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