A randomized intervention involving family to improve communication in breast cancer care

Abstract We examined the effects of a communication intervention to engage family care partners on patient portal (MyChart) use, illness understanding, satisfaction with cancer care, and symptoms of anxiety in a single-blind randomized trial of patients in treatment for breast cancer. Patient-family...

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Autores principales: Jennifer L. Wolff, Jennifer Aufill, Diane Echavarria, Amanda L. Blackford, Roisin M. Connolly, John H. Fetting, Danijela Jelovac, Katie Papathakis, Carol Riley, Vered Stearns, Nelli Zafman, Elissa Thorner, Howard P. Levy, Amy Guo, Sydney M. Dy, Antonio C. Wolff
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Lenguaje:EN
Publicado: Nature Portfolio 2021
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Acceso en línea:https://doaj.org/article/27348f3d9c744b538a162f60f57d5131
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spelling oai:doaj.org-article:27348f3d9c744b538a162f60f57d51312021-12-02T14:11:05ZA randomized intervention involving family to improve communication in breast cancer care10.1038/s41523-021-00217-92374-4677https://doaj.org/article/27348f3d9c744b538a162f60f57d51312021-02-01T00:00:00Zhttps://doi.org/10.1038/s41523-021-00217-9https://doaj.org/toc/2374-4677Abstract We examined the effects of a communication intervention to engage family care partners on patient portal (MyChart) use, illness understanding, satisfaction with cancer care, and symptoms of anxiety in a single-blind randomized trial of patients in treatment for breast cancer. Patient-family dyads were recruited and randomly assigned a self-administered checklist to clarify the care partner role, establish a shared visit agenda, and facilitate MyChart access (n = 63) or usual care (n = 55). Interviews administered at baseline, 3, 9 (primary endpoint), and 12 months assessed anxiety (GAD-2), mean FAMCARE satisfaction, and complete illness understanding (4 of 4 items correct). Time-stamped electronic interactions measured MyChart use. By 9 months, more intervention than control care partners registered for MyChart (77.8 % vs 1.8%; p < 0.001) and logged into the patient’s account (61.2% vs 0% of those registered; p < 0.001), but few sent messages to clinicians (6.1% vs 0%; p = 0.247). More intervention than control patients viewed clinical notes (60.3% vs 32.7%; p = 0.003). No pre-post group differences in patient or care partner symptoms of anxiety, satisfaction, or complete illness understanding were found. Intervention patients whose care partners logged into MyChart were more likely to have complete illness understanding at 9 months (changed 70.0% to 80.0% vs 69.7% to 54.6%; p = 0.03); symptoms of anxiety were numerically lower (16.7% to 6.7% vs 15.2% to 15.2%; p = 0.24) and satisfaction numerically higher (15.8–16.2 vs 18.0–17.4; p = 0.25). A brief, scalable communication intervention led to greater care partner MyChart use and increased illness understanding among patients with more engaged care partners (NCT03283553).Jennifer L. WolffJennifer AufillDiane EchavarriaAmanda L. BlackfordRoisin M. ConnollyJohn H. FettingDanijela JelovacKatie PapathakisCarol RileyVered StearnsNelli ZafmanElissa ThornerHoward P. LevyAmy GuoSydney M. DyAntonio C. WolffNature PortfolioarticleNeoplasms. Tumors. Oncology. Including cancer and carcinogensRC254-282ENnpj Breast Cancer, Vol 7, Iss 1, Pp 1-9 (2021)
institution DOAJ
collection DOAJ
language EN
topic Neoplasms. Tumors. Oncology. Including cancer and carcinogens
RC254-282
spellingShingle Neoplasms. Tumors. Oncology. Including cancer and carcinogens
RC254-282
Jennifer L. Wolff
Jennifer Aufill
Diane Echavarria
Amanda L. Blackford
Roisin M. Connolly
John H. Fetting
Danijela Jelovac
Katie Papathakis
Carol Riley
Vered Stearns
Nelli Zafman
Elissa Thorner
Howard P. Levy
Amy Guo
Sydney M. Dy
Antonio C. Wolff
A randomized intervention involving family to improve communication in breast cancer care
description Abstract We examined the effects of a communication intervention to engage family care partners on patient portal (MyChart) use, illness understanding, satisfaction with cancer care, and symptoms of anxiety in a single-blind randomized trial of patients in treatment for breast cancer. Patient-family dyads were recruited and randomly assigned a self-administered checklist to clarify the care partner role, establish a shared visit agenda, and facilitate MyChart access (n = 63) or usual care (n = 55). Interviews administered at baseline, 3, 9 (primary endpoint), and 12 months assessed anxiety (GAD-2), mean FAMCARE satisfaction, and complete illness understanding (4 of 4 items correct). Time-stamped electronic interactions measured MyChart use. By 9 months, more intervention than control care partners registered for MyChart (77.8 % vs 1.8%; p < 0.001) and logged into the patient’s account (61.2% vs 0% of those registered; p < 0.001), but few sent messages to clinicians (6.1% vs 0%; p = 0.247). More intervention than control patients viewed clinical notes (60.3% vs 32.7%; p = 0.003). No pre-post group differences in patient or care partner symptoms of anxiety, satisfaction, or complete illness understanding were found. Intervention patients whose care partners logged into MyChart were more likely to have complete illness understanding at 9 months (changed 70.0% to 80.0% vs 69.7% to 54.6%; p = 0.03); symptoms of anxiety were numerically lower (16.7% to 6.7% vs 15.2% to 15.2%; p = 0.24) and satisfaction numerically higher (15.8–16.2 vs 18.0–17.4; p = 0.25). A brief, scalable communication intervention led to greater care partner MyChart use and increased illness understanding among patients with more engaged care partners (NCT03283553).
format article
author Jennifer L. Wolff
Jennifer Aufill
Diane Echavarria
Amanda L. Blackford
Roisin M. Connolly
John H. Fetting
Danijela Jelovac
Katie Papathakis
Carol Riley
Vered Stearns
Nelli Zafman
Elissa Thorner
Howard P. Levy
Amy Guo
Sydney M. Dy
Antonio C. Wolff
author_facet Jennifer L. Wolff
Jennifer Aufill
Diane Echavarria
Amanda L. Blackford
Roisin M. Connolly
John H. Fetting
Danijela Jelovac
Katie Papathakis
Carol Riley
Vered Stearns
Nelli Zafman
Elissa Thorner
Howard P. Levy
Amy Guo
Sydney M. Dy
Antonio C. Wolff
author_sort Jennifer L. Wolff
title A randomized intervention involving family to improve communication in breast cancer care
title_short A randomized intervention involving family to improve communication in breast cancer care
title_full A randomized intervention involving family to improve communication in breast cancer care
title_fullStr A randomized intervention involving family to improve communication in breast cancer care
title_full_unstemmed A randomized intervention involving family to improve communication in breast cancer care
title_sort randomized intervention involving family to improve communication in breast cancer care
publisher Nature Portfolio
publishDate 2021
url https://doaj.org/article/27348f3d9c744b538a162f60f57d5131
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