Exploring the Relationship of Image Formation on Tourist Satisfaction and Loyalty: Evidence From China

Cultural heritage tourist destinations have emerged as a hot topic in tourism literature, but there have been relatively few studies that determine the role of the involvement of local participation in either tourism planning or the decision-making processes of tourists. The connection between local...

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Autores principales:	Abdelhamid Jebbouri, Heqing Zhang, Lei Wang, Nasser Bouchiba
Formato:	article
Lenguaje:	EN
Publicado:	Frontiers Media S.A. 2021
Materias:	Kaiping cultural heritage destination local community participation authenticity access to local products tourist satisfaction tourist loyalty Psychology BF1-990
Acceso en línea:	https://doaj.org/article/282cfcf502cf45b68fb3e02f82daab94
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id	oai:doaj.org-article:282cfcf502cf45b68fb3e02f82daab94
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spelling	oai:doaj.org-article:282cfcf502cf45b68fb3e02f82daab942021-11-30T11:46:54ZExploring the Relationship of Image Formation on Tourist Satisfaction and Loyalty: Evidence From China1664-107810.3389/fpsyg.2021.748534https://doaj.org/article/282cfcf502cf45b68fb3e02f82daab942021-11-01T00:00:00Zhttps://www.frontiersin.org/articles/10.3389/fpsyg.2021.748534/fullhttps://doaj.org/toc/1664-1078Cultural heritage tourist destinations have emerged as a hot topic in tourism literature, but there have been relatively few studies that determine the role of the involvement of local participation in either tourism planning or the decision-making processes of tourists. The connection between local community participation (LCP), authenticity, access to local products, destination visit image, tourist satisfaction, and tourist loyalty is thus relatively unexplored in the literature. This study used a quantitative approach based on a survey with 406 respondents visiting the city of Kaiping in Guangdong, China. The proposed hypotheses were empirically tested with SPSS and Analysis of Moment Structures. The resulting outcomes indicated a positive correlation between LCP, authenticity, and access to local and destination visit image, which led to tourist satisfaction and ultimately resulted in tourist loyalty. Additional theoretical contributions, practical implications, and limitations were also discussed.Abdelhamid JebbouriHeqing ZhangLei WangNasser BouchibaFrontiers Media S.A.articleKaiping cultural heritage destinationlocal community participationauthenticityaccess to local productstourist satisfactiontourist loyaltyPsychologyBF1-990ENFrontiers in Psychology, Vol 12 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Kaiping cultural heritage destination local community participation authenticity access to local products tourist satisfaction tourist loyalty Psychology BF1-990
spellingShingle	Kaiping cultural heritage destination local community participation authenticity access to local products tourist satisfaction tourist loyalty Psychology BF1-990 Abdelhamid Jebbouri Heqing Zhang Lei Wang Nasser Bouchiba Exploring the Relationship of Image Formation on Tourist Satisfaction and Loyalty: Evidence From China
description	Cultural heritage tourist destinations have emerged as a hot topic in tourism literature, but there have been relatively few studies that determine the role of the involvement of local participation in either tourism planning or the decision-making processes of tourists. The connection between local community participation (LCP), authenticity, access to local products, destination visit image, tourist satisfaction, and tourist loyalty is thus relatively unexplored in the literature. This study used a quantitative approach based on a survey with 406 respondents visiting the city of Kaiping in Guangdong, China. The proposed hypotheses were empirically tested with SPSS and Analysis of Moment Structures. The resulting outcomes indicated a positive correlation between LCP, authenticity, and access to local and destination visit image, which led to tourist satisfaction and ultimately resulted in tourist loyalty. Additional theoretical contributions, practical implications, and limitations were also discussed.
format	article
author	Abdelhamid Jebbouri Heqing Zhang Lei Wang Nasser Bouchiba
author_facet	Abdelhamid Jebbouri Heqing Zhang Lei Wang Nasser Bouchiba
author_sort	Abdelhamid Jebbouri
title	Exploring the Relationship of Image Formation on Tourist Satisfaction and Loyalty: Evidence From China
title_short	Exploring the Relationship of Image Formation on Tourist Satisfaction and Loyalty: Evidence From China
title_full	Exploring the Relationship of Image Formation on Tourist Satisfaction and Loyalty: Evidence From China
title_fullStr	Exploring the Relationship of Image Formation on Tourist Satisfaction and Loyalty: Evidence From China
title_full_unstemmed	Exploring the Relationship of Image Formation on Tourist Satisfaction and Loyalty: Evidence From China
title_sort	exploring the relationship of image formation on tourist satisfaction and loyalty: evidence from china
publisher	Frontiers Media S.A.
publishDate	2021
url	https://doaj.org/article/282cfcf502cf45b68fb3e02f82daab94
work_keys_str_mv	AT abdelhamidjebbouri exploringtherelationshipofimageformationontouristsatisfactionandloyaltyevidencefromchina AT heqingzhang exploringtherelationshipofimageformationontouristsatisfactionandloyaltyevidencefromchina AT leiwang exploringtherelationshipofimageformationontouristsatisfactionandloyaltyevidencefromchina AT nasserbouchiba exploringtherelationshipofimageformationontouristsatisfactionandloyaltyevidencefromchina
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Exploring the Relationship of Image Formation on Tourist Satisfaction and Loyalty: Evidence From China

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