Omnichannel marketing strategy

Scientific and practical problem, associated with the organization of longterm mutually beneficial relations between the seller and the buyer based on digital marketing has been examined. The concepts of the marketing channel as a single channel of sales, service, control, which uses diff ent format...

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Autores principales: V. I. Aleshnikova, T. A. Beregovskaya, E. V. Sumarokova
Formato: article
Lenguaje:RU
Publicado: Publishing House of the State University of Management 2019
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Acceso en línea:https://doaj.org/article/28d76db861934c3295f017b4fe93e7e2
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spelling oai:doaj.org-article:28d76db861934c3295f017b4fe93e7e22021-12-03T07:43:27ZOmnichannel marketing strategy1816-42772686-841510.26425/1816-4277-2019-2-39-45https://doaj.org/article/28d76db861934c3295f017b4fe93e7e22019-04-01T00:00:00Zhttps://vestnik.guu.ru/jour/article/view/1296https://doaj.org/toc/1816-4277https://doaj.org/toc/2686-8415Scientific and practical problem, associated with the organization of longterm mutually beneficial relations between the seller and the buyer based on digital marketing has been examined. The concepts of the marketing channel as a single channel of sales, service, control, which uses diff ent formats, media tools; as well as omnichannel strategy based on the interests of the seller and the buyer have been сlarified. The results of a comparative analysis of multichannel and omnichannel strategies in marketing according to nine characteristics; author’s model “omnichannel marketing wheel” have been introduced in the article. The model reflects the specifics of the omnichannel marketing strategy. Seven main groups of elements, that provide the conditions for a «seamless» continuous mutually beneficial interaction between seller and customer, have been presented in this model.V. I. AleshnikovaT. A. BeregovskayaE. V. SumarokovaPublishing House of the State University of Managementarticlemarketing channelchannel portfoliodigital marketingmultichannel strategyomnichannel strategyomnichannel marketing modelSociology (General)HM401-1281Economics as a scienceHB71-74RUВестник университета, Vol 0, Iss 2, Pp 39-45 (2019)
institution DOAJ
collection DOAJ
language RU
topic marketing channel
channel portfolio
digital marketing
multichannel strategy
omnichannel strategy
omnichannel marketing model
Sociology (General)
HM401-1281
Economics as a science
HB71-74
spellingShingle marketing channel
channel portfolio
digital marketing
multichannel strategy
omnichannel strategy
omnichannel marketing model
Sociology (General)
HM401-1281
Economics as a science
HB71-74
V. I. Aleshnikova
T. A. Beregovskaya
E. V. Sumarokova
Omnichannel marketing strategy
description Scientific and practical problem, associated with the organization of longterm mutually beneficial relations between the seller and the buyer based on digital marketing has been examined. The concepts of the marketing channel as a single channel of sales, service, control, which uses diff ent formats, media tools; as well as omnichannel strategy based on the interests of the seller and the buyer have been сlarified. The results of a comparative analysis of multichannel and omnichannel strategies in marketing according to nine characteristics; author’s model “omnichannel marketing wheel” have been introduced in the article. The model reflects the specifics of the omnichannel marketing strategy. Seven main groups of elements, that provide the conditions for a «seamless» continuous mutually beneficial interaction between seller and customer, have been presented in this model.
format article
author V. I. Aleshnikova
T. A. Beregovskaya
E. V. Sumarokova
author_facet V. I. Aleshnikova
T. A. Beregovskaya
E. V. Sumarokova
author_sort V. I. Aleshnikova
title Omnichannel marketing strategy
title_short Omnichannel marketing strategy
title_full Omnichannel marketing strategy
title_fullStr Omnichannel marketing strategy
title_full_unstemmed Omnichannel marketing strategy
title_sort omnichannel marketing strategy
publisher Publishing House of the State University of Management
publishDate 2019
url https://doaj.org/article/28d76db861934c3295f017b4fe93e7e2
work_keys_str_mv AT vialeshnikova omnichannelmarketingstrategy
AT taberegovskaya omnichannelmarketingstrategy
AT evsumarokova omnichannelmarketingstrategy
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